Lothian Domestics Ltd Reviews 

Initial call-out was accommodated on the day of calling and sourcing of parts for subsequent repair date was efficient. Scott, a very pleasant guy attended both times and resolved the oven issue with no fuss. Great booking system. Although the time slot for the visits were 6 hours, you can track on-line how near the repair person is to arriving, so you to hang around at home for hours. Appreciated the reduced call-out fee that would be charged if you decided not to go ahead with their repair quote. Would recommend.

Paul was courteous and knowledgeable, understood the issue, and also discovered another problem with machine while here. Resolved both problems swiftly! Many Thanks!

Great service, efficient, Scott was very professional and explained everything clearly. Would recommend highly.

My engineer, Scott, has just left after installing a washing machine for me. There was a machine already in place, which he removed. The installation was a bit tricky due to things beyond my knowledge (!), but Scott persevered and has left the new machine now working perfectly!
Booking was super easy via their website and I was kept notified about the time of visit etc. I would rate Scott 10/10 and would certainly use your company again.

They kept you updated on progress of engineers visit. Scott was a lovely boy, did a good job. Price very reasonable.

Great same day service, professional engineer and a great job .

Helpful information about visit time and very quick and efficient repair.

Paul was excellent fixed my door in no time and expained how it all worked. Would highly recomend and would use again .

Verry satisfied with the service

Good communication, arrived on time, friendly staff and job completed quickly.

Great quick service , very neat and tidy .

Easy process to book. Allows for earliest date and specific date bookings which was handy. We went earliest and, after 24hrs we got a message to bring it forward by a couple of days which suited us perfectly.
On the day i was kept up to date, provided a 2hr time slot then, before the technicians arrival, given a text to say they'd be within 20 mins.

Technician was polite and worked efficiently to diagnose and remedy the issue. Excellent throughout and id highly recommend.

Always have excellent service from Lothian domestics: been using them for years. The booking is immediate and seamless, and the communication is excellent - the option to track the engineer’s arrival is really helpful. The engineers are always knowledgeable and helpful too. They have helped me out many times when the washing machine packs in - would usually be a disaster but they often have it back up and running within a day of picking up the phone!

We’ve been trying to get someone to come and look at our cooker hood for weeks with no luck. Lothian Domestics very easy to organise, communicated well regarding appointment and arrival times and our engineer, Paul, was excellent. Arrived on time, left no mess and explained everything very clearly! Would definitely recommend and use again. Five stars.

My engineer Steven was polite, punctual, careful and considerate. The company keep you in the loop every step of the way, with when your engineer will be with you to the second! Excellent service

We had a great experience with this company. Our washing machine stopped working and Scott came round the next day. He was able to identify the problem and fix it very quickly. He was polite and professional and we were very pleased with the service provided. Would highly recommend!

Uncomplicated and prompt appointments. Engineer was very professional ,friendly and chatty and talked through fault so I understood. Very reasonable price. Labour is a set price no matter how long the visit and also for any future visits that may be required. I couldn't recommend enough. Very happy 😊

Knowledgeable, friendly and pleasant engineer
Worked very tidily

Made an online booking at 0810am. Confirmation 10 minutes later. Phone call & text message advising Ross would be round 09.20am traffic permitting. Called as advised and problem solved within 30 minutes. Excellent service!

Did exactly what they said they would do. Looked at the fridge freezer, diagnosed the issue and sent me a quote for repair the next day. Excellent communication, engineers arrived within a few minutes of their predicted time. Can't fault them.