Lothian Domestics Ltd Reviews 

The service was punctual and Paul's swift diagnosis was impressive. He was courteous, efficient, well-informed, and left everything neat and tidy. He truly saved the day when our oven failed just before Christmas, ensuring that our festive meal could go ahead as planned.

Company kept me informed of visit time whic was really helpful. No up front payment. Paid on completion. Paul the engineer was thorough, professional, polite and was able to complete our repair during his visit and a very reasonable cost. Man thanks.

Excellent communication and use of mobile communication to book an engineer and kept informed on when they would be at my home. The engineer was polite, friendly and did his job, keeping me informed of what was happening and what can expect. Excellent service and I’d highly recommend.

5 star service came within the time and sorted in 10 minutes

We were given regular updates about our visit and arrival time our engineer called Steven was very friendly and approachable and managed to sort our problem out

Our washing machine was skilfully repaired by Scott. He explained the process ( a new part was required), which was extremely professional with excellent communication along the way. I would certainly recommend Lothian Domestics and happily use them again

very quick great service

Ross was so friendly, polite , professional, no questions I asked were a bother for him, really knowledgable and informative . Fixed the issue too and was able to explain clearly what the issue was, how to fix it and once fixed showed it was working ! Really efficient ! Hopefully not but if ever have an issue with machine again hope he is the engineer who arrives!

Steven attended on time , performed troubleshooting efficiently, diagnosed the faulty part, replaced it in the same visit and the cost was very reasonable, so far so good in terms of the fix. Steven was also polite and conscientious, seems like a nice chap.

Ross was great—arrived right on time, was friendly, explained everything clearly, and was honest about what could be fixed and what couldn’t (it’s an old fridge)! Would highly recommend!

Apart from all the emails and texts to actually get an engineer appointment the technician who attended the problem was brilliant
Very thorough and courteous towards customers
Lothian domestics better keep hold of this lad
Top drawer

Lothian Domestics were extremely prompt in organising a visit to repair my tumble drier. The company kept me fully up to date about his arrival. Steven, the engineer, was excellent (friendly, polite and knowledgeable) He was extremely thorough in both fixing the initial problem and a subsequent problem he detected when checking the machine. To be able to fix it there and then without having to wait anymore time for a part is superb customer service. I have no hesitation in recommending Lothian Domestics and would use them again anytime.

Engineer arrive on time, was friendly and fixed our washer/dryer on the first visit.

Our engineer Steven arrived in perfect time, knew what was wrong with my washing machine within minutes of checking it out. He fixed it in quick time and was very professional. He knows the job well. I would highly recommend 👍🏼

Great communication, punctual attendance, professional, friendly and effective service. Well done!

The engineer arrived on time, quickly resolved the issue with our washing machine, he definitely knows everythingp there is to know regarding washing machines, a first class job, thanks Steven

Excellent service! Easy to book, even at Xmas time, when many services unavailable. The engineer was polite, friendly and really helpful.

⭐⭐⭐⭐⭐
I can’t recommend Lothian Domestic Ltd highly enough.

At very short notice and just before Christmas, they diagnosed the issue with my oven, sourced the parts, and had it fixed in time. What could have been a complete Christmas disaster was handled quickly, calmly, and professionally. They genuinely saved Christmas.

The engineers were excellent. Friendly, knowledgeable, and clearly very experienced. Just as impressive were the office team. The girls on the phones were brilliant. Communication throughout was clear, prompt, and reassuring.

Outstanding service from start to finish. I would 100 percent recommend Lothian Domestic Ltd and will definitely use them again.

Arrived on time and diagnosed problem quickly. Paul was polite, efficient, knowledgeable and tidy. A real lifesaver as the oven broke down on 23rd December, so Christmas dinner is on again.