Very poor experience. I ordered two pairs of glasses on 20 September. One pair was made in the wrong frame, and although Low Cost Glasses admitted the mistake and promised a priority remake,... Toon meer
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Lees wat reviewers zeggen
Just avoid. Awful company to deal with. Ordered some glasses which on the face of it were good value. Glasses came but were the wrong prescription. Ive used this prescription for seve... Toon meer
I’m delighted with my new varifocals! Very easy process and was kept informed of delivery. They were way cheaper than the optician price. They are light and attractive and I’ve already ordered anothe... Toon meer
Two week wait but so worth it, my husband is thrilled with his glasses received this morning ( Raymond Wadcock) I ordered them for him, he didn't know i had but had email saying they were delivering... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Eyeglasses Direct is built for people who want quality eyewear without confusing pricing, hidden extras, and high street stress. We make buying glasses simple. Choose a frame you love, add your prescription, pick the lens options that match your lifestyle, and order online in minutes, with clear guidance and support throughout. We focus on what matters most: comfort, clarity, and value. Whether you need everyday prescription glasses, blue light lenses for screen heavy days, or premium varifocals for smooth vision at different distances, we are here to deliver a complete, reliable solution at an affordable price. Our collection is designed around modern styles and practical wearability, with lightweight frames, comfortable fits, and lens choices that suit real life. What makes Eyeglasses Direct different is how straightforward we keep everything. We do not believe in confusing promotions or surprise add ons that appear at checkout. We aim to offer transparent pricing, easy ordering, and consistent quality, supported by a team that genuinely helps customers choose the right fit, size, and lens type the first time. Our customers choose us because they want eyewear that feels good, looks great, and performs day to day, whether it is for work, commuting, driving, studying, or weekend plans. And because we know glasses are essential, we take service seriously: clear communication, dependable order processing, and responsive support if you need help before or after ordering. With Eyeglasses Direct, you get a smooth online experience, modern eyewear options, and pricing that makes sense. Quality glasses delivered direct to you.
Contactgegevens
Unit 143406, 13 Freeland Park, Wareham Road, Poole, Dorset, , BH16 6FH, Dorset, Verenigd Koninkrijk
- 0161 694 7366
- info@eyeglassdirect.co.uk
- www.lowcostglasses.co.uk
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Good option for people who wants to…
Good option for people who wants to save money. In UK shops glasses are so expensive. Here it's affordable.
Low Cost Glasses are neither cheap nor…Nasty and NOT Cheap
Low Cost Glasses are neither cheap nor cheerful. They are garbage - as is their service. The varifocals took over a month to arrive and were wavy, like looking through a bottle. They also did not fit the standard included clip-on sunglasses - yet they shipped them. I really advise you go to a decent company - especially if you are ordering complex lenses. Also, their "Low-cost" options, with included lenses suddenly shoot up double or treble the price, when you go to the checkout. LOOK ELSEWHERE, for low cost glasses. Money saving expert usually has a good rundown of options.
careful with your prescription!
I ordered intermediate glasses and entered all the information from my prescription but I received reading glasses I don't need because there was no inter add on my prescription. I thought they would calculate the intermediate prescription from the distance and near prescription provided. Would have been nice if they had contacted me before making the glasses and won't give a refund as they blame me for entering the wrong information.
Arrived in a reasonable amount of time
Arrived in a reasonable amount of time. Good value for money, no issues whatsoever!
The glasses are great
The glasses are great, but took a while to arrive bearing in mind I didn't have a prescription.
The prettiest glasses I've had and…
The prettiest glasses I've had and I've got lots of years wearing them, also at an amazing price thank you
Great prices
Great prices, superb selection to choose from and excellent communication.
Excellent value, well worth buying
I bought frames only and it was perfect and lovely. The design is top notch and the frames look great, even better than the brand names designer frames that I have. Thanks, I will be visiting your site again for more selections.
Good Quality and Good Value
I had some problems with the web site when entering my prescription details but the glasses are of good quality and good value for money.
The glasses they made were.not …
The glasses they made were.not suitable as they made me lose my balance when I told them about this problem they were very unhelpful .They offered to remake the glasses but l would have to pay the original price again.I would not use this company again
Poor customer service
Poor customer service, also they won’t give you a refund even if they have made your lenses wrong. However, to fix them they will charge you more. Despite the nice frames they have. The company is poor, I would avoid.
Great Service and Glasses
Excellent service, high quality frames and lenses! Exceptionally good value! Very pleased, thank you 😊
Very pleased
Very easy to order good selection and I took the option of quick delivery but it still was very good value
Great service problem with my order was…
Great service problem with my order was solved with no fuss and dealt with very quickly . Thank you low cost Glasses for an excellent service.
the glasses received were awful your …
the glasses received were awful your engineers made a complete hash of them nobody could see out of them they had put a prism in both pairs and i only wanted reading glasses they did not even let me send them back as I had to pay and I am 92years old and can not afford it even the optician was amazed , , the reading glasses did not need prisms. i was not even offered cheap reading glasses 1 pr, Maureen
Yet another good experience with LCG
Yet another good experience with LCG. They're quick, attentive with a huge choice and the price is good too.
Great service
Great service, clear instructions on the website, speedy delivery with updates, very pleased with my new glasses and keenly priced as well, many thanks.
varifocals which were useless
Made me some varifocals which were useless except for distance vision intermediate and close up were no good at all I complained to them and they re-made them but the second pair were even worse than the the 1st ones so it took about 2 months to just waste a lot of money they are ok for ordinary distance glasses but not varifocals but they used to be okay before they shut down a few years ago I think somebody else must have bought the name and re opened the business
Excellent service
Excellent service, recommended by a family member and very pleased with my glasses. Will be purchasing a couple of 'spares' soon! Thank you
First time using this company
First time using this company. I was very impressed with the quality & price of my glasses. Communication with the team was excellent. I made a mistake on colour of frame & to get it changed was no problem.
I most certainly would recommend low cost glasses to my family & friends.
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