www.lowcostglasses.co.uk Reviews 

10.213
•
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Very poor experience. I ordered two pairs of glasses on 20 September. One pair was made in the wrong frame, and although Low Cost Glasses admitted the mistake and promised a priority remake,... Toon meer

Beoordeeld met 1 van de 5 sterren

Just avoid. Awful company to deal with. Ordered some glasses which on the face of it were good value. Glasses came but were the wrong prescription. Ive used this prescription for seve... Toon meer

Beoordeeld met 5 van de 5 sterren

I’m delighted with my new varifocals! Very easy process and was kept informed of delivery. They were way cheaper than the optician price. They are light and attractive and I’ve already ordered anothe... Toon meer

Beoordeeld met 5 van de 5 sterren

Two week wait but so worth it, my husband is thrilled with his glasses received this morning ( Raymond Wadcock) I ordered them for him, he didn't know i had but had email saying they were delivering... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

Eyeglasses Direct is built for people who want quality eyewear without confusing pricing, hidden extras, and high street stress. We make buying glasses simple. Choose a frame you love, add your prescription, pick the lens options that match your lifestyle, and order online in minutes, with clear guidance and support throughout. We focus on what matters most: comfort, clarity, and value. Whether you need everyday prescription glasses, blue light lenses for screen heavy days, or premium varifocals for smooth vision at different distances, we are here to deliver a complete, reliable solution at an affordable price. Our collection is designed around modern styles and practical wearability, with lightweight frames, comfortable fits, and lens choices that suit real life. What makes Eyeglasses Direct different is how straightforward we keep everything. We do not believe in confusing promotions or surprise add ons that appear at checkout. We aim to offer transparent pricing, easy ordering, and consistent quality, supported by a team that genuinely helps customers choose the right fit, size, and lens type the first time. Our customers choose us because they want eyewear that feels good, looks great, and performs day to day, whether it is for work, commuting, driving, studying, or weekend plans. And because we know glasses are essential, we take service seriously: clear communication, dependable order processing, and responsive support if you need help before or after ordering. With Eyeglasses Direct, you get a smooth online experience, modern eyewear options, and pricing that makes sense. Quality glasses delivered direct to you.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

10K reviews

5 sterren
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3 sterren
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1 ster

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3,3

Alle reviews

(10.213)

50 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Low Cost Glasses are neither cheap nor…Nasty and NOT Cheap

Low Cost Glasses are neither cheap nor cheerful. They are garbage - as is their service. The varifocals took over a month to arrive and were wavy, like looking through a bottle. They also did not fit the standard included clip-on sunglasses - yet they shipped them. I really advise you go to a decent company - especially if you are ordering complex lenses. Also, their "Low-cost" options, with included lenses suddenly shoot up double or treble the price, when you go to the checkout. LOOK ELSEWHERE, for low cost glasses. Money saving expert usually has a good rundown of options.

19 februari 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

careful with your prescription!

I ordered intermediate glasses and entered all the information from my prescription but I received reading glasses I don't need because there was no inter add on my prescription. I thought they would calculate the intermediate prescription from the distance and near prescription provided. Would have been nice if they had contacted me before making the glasses and won't give a refund as they blame me for entering the wrong information.

12 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent value, well worth buying

I bought frames only and it was perfect and lovely. The design is top notch and the frames look great, even better than the brand names designer frames that I have. Thanks, I will be visiting your site again for more selections.

16 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The glasses they made were.not …

The glasses they made were.not suitable as they made me lose my balance when I told them about this problem they were very unhelpful .They offered to remake the glasses but l would have to pay the original price again.I would not use this company again

14 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor customer service

Poor customer service, also they won’t give you a refund even if they have made your lenses wrong. However, to fix them they will charge you more. Despite the nice frames they have. The company is poor, I would avoid.

29 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very pleased

Very easy to order good selection and I took the option of quick delivery but it still was very good value

20 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

the glasses received were awful your …

the glasses received were awful your engineers made a complete hash of them nobody could see out of them they had put a prism in both pairs and i only wanted reading glasses they did not even let me send them back as I had to pay and I am 92years old and can not afford it even the optician was amazed , , the reading glasses did not need prisms. i was not even offered cheap reading glasses 1 pr, Maureen

26 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service, clear instructions on the website, speedy delivery with updates, very pleased with my new glasses and keenly priced as well, many thanks.

8 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

varifocals which were useless

Made me some varifocals which were useless except for distance vision intermediate and close up were no good at all I complained to them and they re-made them but the second pair were even worse than the the 1st ones so it took about 2 months to just waste a lot of money they are ok for ordinary distance glasses but not varifocals but they used to be okay before they shut down a few years ago I think somebody else must have bought the name and re opened the business

5 november 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Excellent service

Excellent service, recommended by a family member and very pleased with my glasses. Will be purchasing a couple of 'spares' soon! Thank you

11 april 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

First time using this company

First time using this company. I was very impressed with the quality & price of my glasses. Communication with the team was excellent. I made a mistake on colour of frame & to get it changed was no problem.
I most certainly would recommend low cost glasses to my family & friends.

5 december 2024
Review zonder uitnodiging

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