Got 2 pairs of specs, 1 with photo-chromatic lenses and another with the highest level blue light protection for just over £100. It would’ve cost me almost 3x that just for one pair from the big bra... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Fabulous glasses at a very reasonable price , I have clear lens and some frames with advanced varifocals , also transition lens on a couple of pairs that are lovely brown tinted when out in the sun .I... Toon meer
Was introduced to firmoo by my wife. I decided to give it a try. Was I pleasantly chuffed with not just the price, but the quality and availability of numerous designs. I will be ordering again
Really pleased with my prescription sunglasses, they arrived quicker than the estimated time and they fit perfectly. A bargain with polarised lenses costly only a quarter of the price my local opticia... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Contactgegevens
Verenigd Koninkrijk
- 0808 178 6208
- service@firmoo.co.uk
- firmoo.co.uk
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Happy customer
Was introduced to firmoo by my wife. I decided to give it a try. Was I pleasantly chuffed with not just the price, but the quality and availability of numerous designs.
I will be ordering again
2 pairs for just over £100
Got 2 pairs of specs, 1 with photo-chromatic lenses and another with the highest level blue light protection for just over £100. It would’ve cost me almost 3x that just for one pair from the big brand retailer I was considering going to.
Great value for money as if I broke one of these pairs (which is why I bought new ones in the first place) I wouldn’t feel like I’d have to break the bank for another pair.
I wouldn't waste your time..ordered a…
I wouldn't waste your time..ordered a set of varifocal sunglasses
Order got cancelled without any explanation or even bothering to tell me i only knew because I got refunded
Tried to speak to someone on chat who made no sense whatsoever going on about BVD...suggested that the person who'd done my prescription wasn't professional! - vision express! What a waste of time.. I'm very annoyed

Antwoord van Firmoo
Great choice of frames
Great choice of frames, well made. Easy to use site. Quick delivery. Will thoroughly recommend to anyone.
Great service from customer support
Great service from customer support
Excellent quality glasses
This is the third pair I’ve had from this company and I will be getting more
Pleased with my varifocal glasses and…
Pleased with my varifocal glasses and impressed by the amount of choice on the website.
Absolutely fantastic
Absolutely fantastic! Great customer support and great glasses!
Perfect Firmoo
I recently ordered a larger frame with light reaction.
Unfortunately after wearing them I had a really bad head - due to the weight of the frame.
The frame was beautiful and the lenses were great but I just couldn’t wear them.
I asked Firmoo for an exchange, they couldn’t have been more helpful.
They advised me with the type of frame and lens.
I chose another frame from the Baddies Collection with a light reaction lens.
They arrived promptly and are perfect.
To give 10/10 seems a bit of a low score they certainly are a superb company and I have recommended them to a lot of my family and friends.
This is the 1st time I’ve ordered off…
This is the 1st time I’ve ordered off here. The customer service was spot on. So helpful making sure I got the correct glasses. Their communication was 5star. Definitely will be ordering again.
Fabulous glasses at a very reasonable…
Fabulous glasses at a very reasonable price , I have clear lens and some frames with advanced varifocals , also transition lens on a couple of pairs that are lovely brown tinted when out in the sun .Im very happy and highly recommend Frimoo. Customer services are brilliant as well , very helpful. All you need is an up to date prescription plus your P D numbers that are easily obtained from your optician. You can also look at the measurements of the glasses you are currently wearing, its inside the arm , this will help you decide what size glasses you need. Customer services are there to help as well.
Easy to order
Easy to order, great price, great range of frames, delivery was quick, can't recommend enough.
A fabulous service
A fabulous service! Glasses are second to none.. I had ordered something wrong on the second pair and customer service went above and beyond even though it was my fault! 10/10 service
Where are my glasses?
Following ads on Facebook, I decided to try this company for my prescription glasses. I placed my order on 24 April. A few days later, as I was struggling without glasses, I contacted the company and offered to pay for express delivery, which I paid immediately. I was told my order would arrive on 8th May. Well, it's the 12th May today and I'm still struggling to see. I can't comment on the quality of a product I haven't received yet, so this comes out of pure frustration. I'll stick to Glasses Direct next time.

Antwoord van Firmoo
Excellent service
Excellent service. Good selection of frames at a fair price. From the ease of the initial order, to the cotinued updates, the quick response to a query, the excellent packaging & the end product (which was 100% as ordered) - service as it should be. They now have a loyal customer as a result. Great job!
Love my new glasses
Love my new glasses! Stylish and well made. Not cheap looking at all and can see perfectly well with them. I’d definitely recommend!
Fantastic Glasses & Frames
Fantastic Glasses & Frames, speedy delivery, outstanding customer service! Thanks you Firmoo Optical Team! Awesome! ☺️
Top rate quality and service
Exceptional quality and customer service.
However I made a mistake and ordered the wrong lenses. Totally my fault.
I contacted Firmoo, explaining my error, within 24 hours they responded, and issued a full rebate or a voucher.
I opted for the voucher and reordered new glasses with variafocals. They arrived in a week, and I am absolutely delighted with them. You have a company to be proud of. Exceptional quality and customer service.
Recommended for prescription glasses…
First time buying prescription glasses online, I was shocked at the quality of the varifocals, the lenses are better than high street opticians, I will definitely be ordering more.
Really pleased with my prescription…
Really pleased with my prescription sunglasses, they arrived quicker than the estimated time and they fit perfectly. A bargain with polarised lenses costly only a quarter of the price my local optician would have charged me. Will definitely buy from them again.
Excellent guide on how to choose
Excellent guide on how to choose, order, measure and select frames to suit your face. Fast delivery and aftersales service
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







