Luton Automotive Ltd Reviews 

The experience was very easy and straightforward. Cheap as well as I was getting a crack in my windscreen fix.

The administration was very helpful :)

Nice workshop.. Good guys.. Good work. Serena good admin!

Amazing Customer Service! The owner really talks you through step by step during repairs, explaining everything in detail. Can’t go wrong with the price.

Great team, been back here for multiple jobs such as MOT, full service, windshield change, new speakers and it only took a couple hours! They fed me too as i waited 🙌🏾 Would recommend to anyone!

Excellent customer service and amazing workmanship. Would definitely recommend and will now be my go to garage from now on.

Problem identified quickly and fixed at earliest opportunity. Very friendly and approachable. Explained everything that was done and what I was paying for. Definitely would go back!

Booked my car with them for MOT at a great price service was very good highly recommended will definitely come back in the future.

I came in to get passenger side window replaced and was greeted by Justyna who was very friendly and provided excellent customer service.

The manager and owner Mus was very understanding of my circumstances and was willing to help in anyway he could.

The window was sourced and fitted promptly. I can honestly say that the service was truly excellent. These guys were very friendly and willing to help. I would highly recommend them. Thank you Mus and Justyna.

Thanks to Justina for a great customer service experience.

Hi,

I have my car windscreen replace on 9/11/2021. The garage is in Arundel Road. The Staff is polite and do the job less than the time they gave me. Good service. Highly recommended the service. I left the premises happy. I suggests to improve cleanliness in the toilet and kitchen.

Elsa

Truly a fivestar service, less waiting time. Professional and polite staff. Highly recommended will definitely return

Fixed my dent and scratches on bodywork. Good quality and fast turnaround.

Thanks
Customer service excellent Justyna.
Workmanship is great.

Excellent service received from start to finish. Turn over time was very quick. Definitely recommended. Thanks to Mus and Justyna

Super Obsługa, mechanicy bardzo pomocni, znaleźli problem podczas diagnostyki i szybko go rozwiązali. Szczerze polecam to miejsce!

AVOID AVOID AVOID!! Came here located at Arundel Road, my window got smashed from a garden strimmer and they had the correct glass in stock to refit my window. They fitted it without clearing the glass first as I watched. They charged me and after driving home it was rattling and so I called back. They guy appeared to be helpful and trustworthy and offered for me to come back and get it fixed. On return they denied all responsibility, patronised me saying I had a lack of understanding and two men were arguing my case for wanting a refund or a good job. They were rude, aggressive and are fraudsters. They shouted at me because they didn’t want to fix the shoddy job they had done.
Save yourselves the hassle and find a respectable dealer!

Customer service is non existent. They booked an Not with me for 8:30AM, I get here they are closed and half asleep. Once opening up, they say the first Mot is 9am. They then call their MOT garage and then confirm the first appointment is 9:30AM.... After I've got here at 8:30 and sat there waiting. Not a single apology or anything, just "I don't know".

Absolute rubbish and total timewasters, I could have booked somewhere decent in this time.