MacinCloud.com Reviews 

Had a technical mismatch with a plan I purchased, but the MacinCloud support team really stepped up. Huge shoutout to Tin and Andrew for their professionalism. It’s rare to find a company that actually listens to the customer and prioritizes a good experience over rigid policy. They handled my situation with class and efficiency. If you’re looking for a service that stands behind their support, this is it. 5/5.

Great Service for using Mac temporarily. Had all the specs I needed and continually provided uptime and good service.

I put wrong email - did not get login because of that - panicked - wrote them emal and on fb - they responded on fb even on sunday on thuestdsy mo ey was back on my acc. so far so good.

This service greatly helped my testing of an iOS app

In the start I experienced some technical issues. Getting support required patience. Having support makes it all good again.

I purchased an hourly plan with Mac in Cloud and used it for one week. I was very careful to stay within my 3-hour limit and always made sure timers were active whenever I was actually using the service. Because of this, I know I was well under my allowed usage.

Despite that, I was charged more than my initial payment for supposedly going over my allowance. Within just the first three days, their system added a 3-hour session and a 4-hour session to my account that I was not connected for, instantly putting me over my quota.

Their time-tracking system does not work. I contacted support multiple times, but they simply claimed I used the time and offered no real explanation or help. There was no investigation and no accountability.

This was a terrible experience and an untrustworthy service. I would strongly recommend avoiding this company and using an alternative instead.

Helpful and quick support. Service is working fine.

Not recommended!
I bought pay as you go but they keep charging me! So hard to cancel! You have spent good amount of time until you got the ticket to cancel!

I had a disappointing experience with MacinCloud’s billing and support.

I was charged for a subscription that I was not actively using and only noticed it on the day of the payment. As soon as I saw the charge, I immediately cancelled the subscription and contacted support to request a refund for the same-day charge.

Despite the fact that the service was not used at all and the cancellation was done immediately, my refund request was refused. There was no flexibility or consideration, just a strict policy response.

What makes this frustrating is that I was not trying to abuse the system—I simply missed the renewal and acted right away once I noticed it. I even stated that I plan to use the service again in the future when I actually need it, but that did not change anything.

I would strongly suggest that MacinCloud improves its refund and customer-friendly policies, especially for same-day charges on unused subscriptions. This kind of rigid approach seriously affects trust.

It is not often that I give a 5 star review for a service that I actually was not able to use. What made my experience go from a 1 star service to a 5 star service, is that their customer service team reached out to me with a few hours, and when they saw that I had a genuine issue accessing their cloud service, they gave me a 100% refund. Great Job Macincloud team

Scamers, we didnt use service in a single day in September, and they invoice us on 34$
Insane idiots

Greate experience using this. Was a smart choice before Mac purchased.

I purchased a Mac Dedicated Server from MacinCloud expecting real Apple hardware, but what I received was clearly a virtualized macOS environment, not a physical Mac mini.

Important macOS features like Map rendering, wallpapers, and graphical elements do not work, exactly like when macOS runs inside VMware.
After checking the system details, the machine even displays:

“Welcome to the Virtual Machine”
and a firmware string starting with VMW — which indicates VMware virtualization.

This means the service was not providing a real dedicated Apple device as advertised.

For developers who need proper graphics rendering (Xcode, Maps, Photos, UI debugging, etc.), this setup is unusable. The performance and compatibility are nothing like a real Mac mini.

Very disappointed — the product is misrepresented, and I cannot recommend it unless they clearly state that “dedicated” machines are actually virtual machines.

I have purchased this service many times because I have no choice I have no macbook yet, I can tell that Xcode has many problems in their macs

You can't even change your keyboard, just typing your email needs so much time. Dont recommend

Fantastic. Fantastic. Fantastic service. Really clear.

I used MacInCloud to test my desktop app "LogicPalet" on MacOS Sonoma, Sequoia, and Tahoe.
The service was excellent!

I used the $1 per hour pay as you go subscription and got charged $180 from my Paypal account for less than 5 hours work. I can't actually afford to absorb the money they charged.
UPDATE: MacinCloud have fully refunded my money without too much issue after I raised a dispute, which is great. They still maintain the charges were legitimate, which I disagree with, but I give them full credit for resolving this in my favour.
I have chosen to no longer use this service.

These are thieves never use them absolutely!
I canceled my account three months ago after experiencing poor service, and today they suddenly took $90 from my PayPal.