Amazing service! John Pradeep searched numerous holidays to help us find the perfect one for us. Nothing ever seemed to be too much trouble, he was very patient. Even after booking he kept in touch wi... Toon meer
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Admittedly I was wary of using magic trips as Id never heard of them. 100% will use again to get the best deal, brilliant customer service from the agents I spoke to and it was Juliet who got us the h... Toon meer
Have used this company a few times now and always find Freds assistance valuable. He is patient and very helpful in providing his advice and assistance in the best possible option.
When we arrived we had issues with our room. We contacted reception, they took note of our complaints but didnt hear back from them. I emailed Love Holidays (Blue Skies) and many thanks to Blessina Je... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Book holidays that combine exceptional value for money with great service. We can afford you amazing flexibility on durations. departure airports and airlines. Pick from All Inclusive, Half Board, Self Catering or Bed and Breakfast, Small and Friendly hotels through to 5 star deluxe resorts, City Breaks, Beach getaways or Luxurious Long Haul - but no matter what you choose you will experience the same high level of Customer Service that we pride ourselves on. You can book with confidence as all our hotels and flight deals are fully financially protected We provide more than just great holidays, we have destination guides, travel tips, travel information and a huge range of offers and exclusive deals for last minute bookings. We have over 35 years of travel experience so give us a call and let us find you the perfect getaway
Contactgegevens
Courtenay House, Pynes Hill, EX2 5AZ, exeter, Verenigd Koninkrijk
- 020 3474 3075
- enquiries@magictrips.com
- www.magictrips.com
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Heeft 37% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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John has been absolutely brilliant in…
John has been absolutely brilliant in arranging my holiday, and the booking was so simple and stress free.
We had a very good experience with Austin
We had a very good experience with Austin and truly appreciate the excellent service he provided. He took his time to help us find a very nice hotel and made sure everything was comfortable and well arranged for us.
Austin was always quick to answer our calls and responded with patience, kindness, and professionalism. He explained everything clearly and supported us throughout the process with great care and respect.
We are very thankful for all his help, good manners, and the genuine care he showed us. His customer service was outstanding, and we would highly recommend Austin to anyone looking for trustworthy and professional assistance.
The “Premium” upgrade sold to us by Magic Trips was a complete misrepresentation.
We’ve just returned from Rhodes and, although the holiday itself was very good, the “Premium” upgrade sold to us by Magic Trips was a complete misrepresentation.
There was no Premium service whatsoever. Not a single element of the advertised upgrade existed in practice. Every guest we spoke to received exactly the same service and inclusions, despite paying nothing extra. In other words, we paid for an upgrade that simply did not exist.
I contacted MagicTrips.com for an explanation. They have ignored my email. No acknowledgement, no clarification, no attempt to resolve the issue.
At this point it is impossible to avoid the conclusion that Magic Trips is charging customers for fictional package upgrades and then refusing to engage when challenged.
Extremely disappointing and absolutely not what we paid for and we will not be using them again!
Absolutely fantastic service
Absolutely fantastic service. Messaged in the morning, and was sorted and booked by afternoon. John was a brilliant help, talked me through everything, explained everything. Made the whole process simply. Highly recommend
Molly is incredible!!
Molly has been excellent with creating a holiday package that works to my needs. She is attentive to what works for her customers and is very keen in making sure that she can help in the best possible way. She is considerate and dedicated to her role. Will definitely recommend Molly if you are looking to book a package deal!
Molly John was fantastic 👏🏽 Very…
Molly John was fantastic 👏🏽 Very helpful went above and beyond to make sure she catered to my family.
Everything was smooth and explained clearly. Cannot wait to experience Milan with my children. Thanks so much.
“Massive thanks to Morgan for…
“Massive thanks to Morgan for organising the trip — you’ve gone above and beyond for all of us and it hasn’t gone unnoticed. Really appreciate everything you’ve done.”
Austin
Austin - yiu the man
Excellent service
What we asked for we got at a great price
Excellent service Steven explained…
Excellent service Steven explained every aspect of my trip and answered. Changed my flight times at my request nothing was any trouble highly recommend after reviewing all the details my holiday was booked in 5 minutes. Would highly recommend 👍
Excellent from start to finish Morgan…
Excellent from start to finish Morgan helped with all my enquiries
Austin was very polite very thorough …
Austin was very polite very thorough and talked us through everything and answered all our questions. Thank you. Would definitely recommend
Great experience
Great experience from start to finish. Steven explained everything and answered any concerns I had. Also very helpful regarding my itinerary selected for the holiday. Would highly recommend booking with Magictrips.
Had a great experience booking my…
Had a great experience booking my holiday
Was helpful, quick and easy. Would recommend to others and use them again to book another holiday.
Greg Kingston was very helpful and got…
Greg Kingston was very helpful and got us a chosen hotel we wanted
Juliet was very helpful in sorting out…
Juliet was very helpful in sorting out our mini break
Morgan was extremely knowledgeable and…
Morgan was extremely knowledgeable and helpful with booking our holiday. He makes the whole process easy and will definitely be booking again with him in the future.
Booked a trip with Morgan,
Booked a trip with Morgan,at first wasn't exactly sure what I wanted but Morgan talked me through the options and recommended various places etc..he was very polite and knowledgeable. Ill definitely be dealing with Morgan again in the future .
Morgan a fantastic rep
Our rep Morgan found a hotel that was perfect for 14 of us in Antalya. The Ramada hotel was amazing and ticked all our boxes. Morgan took on all requests and made it a holiday to remember
We contacted Magictrips UK after being offered a holiday by Travelzoo.…
We contacted Magictrips UK after receiving an offer from Travelzoo and initially spoke to Juliet who was very kind and patient. We agreed the details of a short holiday in December to Benidorm with her and were then transferred to Greg to confirm and Pay which we then did. Greg was again efficient and patient with my wife and myself and we will definitely book with them again given the same opportunity - a fair price to a nice location and treated with respect throughout. Many thanks to them both !
I had Harris as my adviser, he was fantastic.
I had Harris as my adviser, he was amazing, answered my questions, supported me with making changes. My holiday was faultless, I'll definitely use again.
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