A*, 10/10, 100% top class service from John who persevered with my fussiness and found me & my family the perfect holiday!! Thank you so very much for continually finding new flights, hotels & deals t... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
From start to finish with Morgan. Found us a fabulous holiday in Malta. Everything was organized and hassel free, even got an upgrade when we arrived. No hesitation with booking again for definite,... Toon meer
Spent a great afternoon with Morgan booking a family holiday. Morgan was patient and worked tirelessly to get the best deal he could. I would throughly recommend Magic Trips. Everything was made so ea... Toon meer
Morgan has gone above and beyond to help us find and book the best deal for our holiday! Very easy going and nice chap to chat to. Have used this company previously and will always return. Thank y... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Book holidays that combine exceptional value for money with great service. We can afford you amazing flexibility on durations. departure airports and airlines. Pick from All Inclusive, Half Board, Self Catering or Bed and Breakfast, Small and Friendly hotels through to 5 star deluxe resorts, City Breaks, Beach getaways or Luxurious Long Haul - but no matter what you choose you will experience the same high level of Customer Service that we pride ourselves on. You can book with confidence as all our hotels and flight deals are fully financially protected We provide more than just great holidays, we have destination guides, travel tips, travel information and a huge range of offers and exclusive deals for last minute bookings. We have over 35 years of travel experience so give us a call and let us find you the perfect getaway
Contactgegevens
Courtenay House, Pynes Hill, EX2 5AZ, exeter, Verenigd Koninkrijk
- 020 3474 3075
- enquiries@magictrips.com
- www.magictrips.com
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 37% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A* Customer Service
A*, 10/10, 100% top class service from John who persevered with my fussiness and found me & my family the perfect holiday!! Thank you so very much for continually finding new flights, hotels & deals to suit us, you are so very good at your job 🤗
Very good thank u
From start to finish with Morgan.
From start to finish with Morgan.
Found us a fabulous holiday in Malta.
Everything was organized and hassel free, even got an upgrade when we arrived.
No hesitation with booking again for definite,thanks so much 😁👍💯
Spent a great afternoon with Morgan…
Spent a great afternoon with Morgan booking a family holiday. Morgan was patient and worked tirelessly to get the best deal he could. I would throughly recommend Magic Trips. Everything was made so easy and smooth. Now the countdown begins to Holiday 2027.
Morgan is the main man!
Morgan has gone above and beyond to help us find and book the best deal for our holiday! Very easy going and nice chap to chat to. Have used this company previously and will always return.
Thank you Morgan!
Bang on thanks Morgan did your best…
Bang on thanks Morgan did your best can't ask for more thanks again
Very poor
Very poor. Trying to get Info and pricing on a Villa in Lanzarote on the online chat - Speaking to someone then decide to end the chat. Then tried speaking to someone else who also ended the chat.
Absolute disgrace & would NOT be using or going through this Travel agency.
Jacqui was very helpful
Jacqui was very helpful, very helpful, patience and we enjoyed yourselves. Customers service is brilliant. Planning to go back again for next year
Booked a holiday with john he was…
Booked a holiday with john he was brilliant and very clear explaining details would definitely book again.
Helpful and found a great deal
Helpful and found a great deal. Thank you Issac.
I've booked a trip to Milan in December…
I've booked a trip to Milan in December with 2 very good friends. I emailed to ask when we'd receive the train tickets through the Swiss mountains and Paul Ahmed sent them the every next day. It's a great company and we also pay our holiday up every month which makes it more affordable.
Keep up the good work
Molly was the most helpful travel agent…
Molly was the most helpful travel agent I spoke to Molly took care and attention of all I required in a holiday much appreciated
Isaac dealt with my booking
Isaac dealt with my booking. I was pleased with the full package price including the entry in to the water park. Thank you ☺️
John has been absolutely brilliant in…
John has been absolutely brilliant in arranging my holiday, and the booking was so simple and stress free.
We had a very good experience with Austin
We had a very good experience with Austin and truly appreciate the excellent service he provided. He took his time to help us find a very nice hotel and made sure everything was comfortable and well arranged for us.
Austin was always quick to answer our calls and responded with patience, kindness, and professionalism. He explained everything clearly and supported us throughout the process with great care and respect.
We are very thankful for all his help, good manners, and the genuine care he showed us. His customer service was outstanding, and we would highly recommend Austin to anyone looking for trustworthy and professional assistance.
The “Premium” upgrade sold to us by Magic Trips was a complete misrepresentation.
We’ve just returned from Rhodes and, although the holiday itself was very good, the “Premium” upgrade sold to us by Magic Trips was a complete misrepresentation.
There was no Premium service whatsoever. Not a single element of the advertised upgrade existed in practice. Every guest we spoke to received exactly the same service and inclusions, despite paying nothing extra. In other words, we paid for an upgrade that simply did not exist.
I contacted MagicTrips.com for an explanation. They have ignored my email. No acknowledgement, no clarification, no attempt to resolve the issue.
At this point it is impossible to avoid the conclusion that Magic Trips is charging customers for fictional package upgrades and then refusing to engage when challenged.
Extremely disappointing and absolutely not what we paid for and we will not be using them again!
Absolutely fantastic service
Absolutely fantastic service. Messaged in the morning, and was sorted and booked by afternoon. John was a brilliant help, talked me through everything, explained everything. Made the whole process simply. Highly recommend
Molly is incredible!!
Molly has been excellent with creating a holiday package that works to my needs. She is attentive to what works for her customers and is very keen in making sure that she can help in the best possible way. She is considerate and dedicated to her role. Will definitely recommend Molly if you are looking to book a package deal!
Molly John was fantastic 👏🏽 Very…
Molly John was fantastic 👏🏽 Very helpful went above and beyond to make sure she catered to my family.
Everything was smooth and explained clearly. Cannot wait to experience Milan with my children. Thanks so much.
“Massive thanks to Morgan for…
“Massive thanks to Morgan for organising the trip — you’ve gone above and beyond for all of us and it hasn’t gone unnoticed. Really appreciate everything you’ve done.”
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








