Mail Order Trees Reviews 

18.031
•
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A few more trees delivered by Chris a really helpful and knowledgeable man (shame it’s about fishing!!😂) no not really. It all ways amazes me how he manages the narrow lane to the shed for unloading.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've ordered several times from Mail Order Trees. The quality of the plants is excellent and the prices have been very competitive. Delivery has been quick and after sales advice has been faultless... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchase of x5 Escallonia…very well packaged in tough cardboard, well watered and plants arrived healthy, nicely pruned with new shoots growing. Price was very good for the size. Had to wait a bit for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

This was the first time l had used Mail Order Trees. It took a while for the delivery to arrive, to the point where l was getting concerned and about to follow up. The trees arrived well packaged... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kwekerij
  2. ook in
  3. Tuincentrum

Geschreven door het bedrijf

At Mail Order Trees, we do far more than our name first suggests. As well as being specialist fruit and ornamental tree growers, supplying nurseries and other online tree outlets nationwide, we also offer a great range of home grown evergreen and deciduous shrubs, climbing plants, conifers, soft fruit bushes and hedging plants to buy online. Mail order trees is a family run business and pride ourselves on having a comprehensive range of British grown trees for sale and despatching them at realistic prices. Much thought and research has gone into the design and research of the packaging so your order arrives in first class condition.

Mail Order Trees Details

Geschreven door het bedrijf


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

18K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 51% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(18.031)

644 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Lovely little Sorbus tree

Lovely little Sorbus tree, securely delivered. Would use again.

24 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
Sorbus Wisley Gold is such a pretty tree, we hope it is doing well and has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Beoordeeld met 5 van de 5 sterren

I'm really pleased with the rowan tree…

I'm really pleased with the rowan tree I ordered from Mail Order Trees. The tree arrived in beautiful condition - great care had been taken with the packaging and transportation. It's a beautiful specimen that fits in well with the other native trees I have in my small garden. If I can find room for another tree, I will definitely order it from Mail Order Trees. Thank you.

24 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your recent order and 5 star review which we greatly appreciate.
It is always nice to plant a native tree where possible, we hope the Sorbus aucuparia is doing well
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Beoordeeld met 5 van de 5 sterren

Top quality tree delivered to your door…

Top quality tree delivered to your door at 2/3rd of the price you would pay at a garden centre . I will definitely use this great company again.

24 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
Betula Trinity College is a lovely tree, we hope it has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Beoordeeld met 5 van de 5 sterren

healthy tree

Took a long time to arrive but healthy tree

24 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your recent order and 5 star review which we greatly appreciate.
Magnolia Susan is a beautiful tree, we hope it has made a wonderful addition to your garden.
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Beoordeeld met 2 van de 5 sterren

Waited almost a month for my delivery

Waited almost a month for my delivery, sent an enquiry but was sent an automated reply and miraculously my tree arrived, no apology for the delay

24 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your review and feedback.
We are sorry that delivery took longer than usual, we fell slightly behind due to the very hot weather we experienced making dispatch difficult.
We hope the Gleditsia Sunburst is doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Beoordeeld met 5 van de 5 sterren

Amazing Acer Tree

First class from start to finish. Absolutely stunning Acer tree. Very pleased with my purchase. ⭐️⭐️⭐️⭐️⭐️

23 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We hope the Acer Osakazuki is doing well and has made a pretty addition to your garden.
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Beoordeeld met 5 van de 5 sterren

Quality

This is the second tree I have bought from Mail Order Trees and I have been very pleased with both re condition and size. I will happily order from them again.

24 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We hope the Damson is doing well, how lovely to be able to pick your own fruit.
Thank you for continuing to shop with us
Kind regards
Mail Order Tree Team

Beoordeeld met 5 van de 5 sterren

Excellent Service and healthy tree

Tree arrived very healthy and well packaged.
Very impressed with the personal delivery service.
Will definately use again

20 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
Prunus Kiku Shidare Zakura is such a pretty tree, we hope it has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Beoordeeld met 5 van de 5 sterren

The trees were well packed and no…

The trees were well packed and no damage from the carriers all good.

20 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We hope all the Juniperus are doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Beoordeeld met 5 van de 5 sterren

Very nice healthy tree delivered

Very nice healthy tree delivered. Well packaged.

20 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your recent order and 5 star review which we greatly appreciate.
Betula Trinity College is such a pretty tree, we hope it is doing well and has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Beoordeeld met 5 van de 5 sterren

Great quality

Great value nice size and very healthy trees

20 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We hope the Cryptomeria are all doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Beoordeeld met 5 van de 5 sterren

The tree I ordered was Perfect

The tree I ordered was perfect and the communication was brilliant . I will definitely be recommending to my friends and family .

18 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your recent order, 5 star review and recommendation all of which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
Robinia Frisia is such a pretty tree, we hope it has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Beoordeeld met 1 van de 5 sterren

I don’t like writing a reviews about…

I don’t like writing a reviews about any company as everyone has their own experience not necessarily true reflection on the company.

I purchased 4 trees from MOT and they were all delivered, however the one meant to be half standard ended up with full standard tree and the ones which meant to be full standard tree ended up with half standard. There is clear evidence from the pictures that they made the mistake.

The company refuses to honour the order which I placed and replaced them with correct order. Instead of replacing them they threatened me to send the driver and collect them but not to replace them.

I can only wish that companies do the honourable thing and put their hands up and say we made an error and what can we do to resolve the matter. Instead prefer to collect the items and not replaced them.

I personally will not be using this company in future.

18 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your feedback
As stated in our many emails we supplied the exact trees that you ordered, when you requested replacements we advised you that we could not send replacements. We did however offer to collect the trees from you and do a full refund this turned out to be impossible as you informed us we were not allowed to access your property and that you would call the authorities!!
We did everything we could to resolve this issue
Kind regards
Mail Order Tree Team

Beoordeeld met 5 van de 5 sterren

Delivered on time excellent quality

Delivered on time excellent quality. Just what I wanted.

18 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
It is always nice to plant a native tree where possible, we hope the Betula pendula is doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, and lovely tree.

18 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your recent order and 5 star review which we greatly appreciate
We hope the Sorbus Sheerwater Seedling is doing well and has made a wonderful addition to your garden.
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Beoordeeld met 5 van de 5 sterren

Trees arrived in good condition.

Trees arrived in good condition.
Very happy with my purchase.
Trees planted and seem to be flourishing.

18 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your recent order and 5 star review which we greatly appreciate, we are pleased to hear that you had a very positive shopping experience with us.
We hope the Malus Red Falstaff is doing well, how lovely to be able to pick your own fruit!!
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Beoordeeld met 5 van de 5 sterren
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your recent order and 5 star review which we greatly appreciate.
We hope the Taxus is doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Beoordeeld met 5 van de 5 sterren

Highly recommend! …

I’ve ordered trees from MOT’s several times now, and highly recommend them. On the most recent order, Julie rang to check the gift message and also the delivery address . Very helpful and friendly service!

18 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Many thanks for your recent order, 5 star review and recommendation which we greatly appreciate.
We are pleased to hear you had a very positive shopping experience with us.
Betula Snow Queen is such a pretty tree, we hope it has made a wonderful addition to your garden
Thank you for continuing to shop with us
Kind regards
Mail Order Tree Team

Beoordeeld met 5 van de 5 sterren

This was an excellent service the tree…

This was an excellent service the tree arrived in good condition considering the heat everthing in tact and much bigger than I thought it was going to be so a bonus very healthy.

18 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your recent order and 5 star review which we greatly appreciate, It is always nice to hear that we exceeded our customers expectations .
We hope the Magnolia grandiflora Little Gem is doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Beoordeeld met 5 van de 5 sterren

Everything went smoothly and when the…

Everything went smoothly and when the trees arrived, couldn’t believe the size of them, they’re huge, real bargain. Definitely recommend:)

18 augustus 2026
Logo Mail Order Trees

Antwoord van Mail Order Trees

Thank you for your recent order, 5 star review and recommendation which we greatly appreciate. It is always nice to hear that we exceeded our customers expectations .
We hope the Catalpa Aurea and Purpurea are both doing well and have made pretty additions to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer