Maitland & Poate Reviews 30

Exceedingly pleased with the service from Maitland and Poate. The tiles were delivered on time and safely packaged with no units broken.
The glazed black matte tiles for the wall and tetuan tiles for the floor of the bathroom have given a unique distinctive touch to my victorian tenement.
Highly recommended.

This was a relatively small order for a transatlantic design/build client of reclaimed tile for a fireplace surround. Great assistance with product specifications and needed measurements.
Process could not have been easier and delivery happened exactly as promised.
Very pleased.

Personalised customer service, even for our small orders.

I’ll be looking at these tiles every day and they’ll outlive me; well worth the price.

T&E

We wanted naturally crafted floor tiles for the bathroom and fell upon the encaustic tiles at Maitland & Poate. They are stunningly beautiful with a unique charm and design of their own that you will not find anywhere else. Working with Chris has been an absolute pleasure and the result speaks for itself. Not only do they look amazing, walking on them is just the most glorious experience. Thanks to Chris and his team who work so passionately to get the job done.

Great experience working with Chris and the team. Wonderful selection of beautiful tiles and fantastic customer service.

Chris and the team went the extra mile for me when I needed a consignment of tiles at short notice. The tiles are beautiful and I’m delighted with the quality & service.

Amazing choice of great quality. The service is even better. Very solution oriented service.

As an interior designer working with Chris and his team has been an absolute pleasure. They always have a good selection of reclaimed tiles as well a lovely new ones. Also worked on some custom orders which were great.

Excellent service excellent product – couldn’t be happier! TOP NOTCH !!

Excellent choice of beautiful old tiles and a first rate service. I would recommend them to anyone.

I couldn't be happier with my experience with Maitland and Poate. From start to finish, their customer service was absolutely brilliant — the team went above and beyond to help me resolve my project issues, and they provided genuine care. It's rare to find a company that’s so responsive, friendly, and truly committed to customer satisfaction.

Delivery was swift and everything arrived in perfect condition. The tiles themselves are absolutely gorgeous — even more beautiful in person than online. The craftsmanship and quality are outstanding, and they’ve completely transformed my space.

Amazing and beautiful tiles! Very helpful over the phone. Great experience. Thank you!

Gorgeous tiles. Really great customer experience. Dealt directly with the business owner who was friendly, helpful and for whom nothing was too much trouble. Cannot recommend highly enough.

Swift responses to my numerous queries, excellent service with prompt delivery & assistance with aftercare for our install team

I have never found tiles quite as beautiful as Maitland & Poate tiles. There is something other worldly about them. Even my tilers enjoy working with them. They are just so original, uplifting and charming. I use them in all my design projects.
Chris himself is always helpful with advice and his knowledge and passion shine through. A wonderful find.

Beautiful products and amazing customer service! I’ve bought several sets of vintage tiles from M&P, all arrived perfectly restored and ready to be laid (not always the case with reclaimed materials!) and the company gave brilliant advice for installation, sealants and care. Can’t recommend them highly enough!

Incredibly efficient and personal service. They have a great aesthetic and full of individual solutions for all my queries..

Delighted with the Maitland and Poate encaustic tiles which I used for a heritage Grade II listed Cartlodge conversion project.
Excellent communications and advice and beautiful product.

Dealing with Maitland & Poate has been a pleasure. Their passion for the product, from reclaiming to relaying is evident throughout the customer journey. Great communication which made a complex order with parts delivered from UK to NI and Spain to Ireland stress free. Highly recommended product too.

Amazing customer service and amazing product. Chris was super super helpful and walked us through the whole thing and gave opinions and his thoughts. Really impressed with the company and wish I had more space for more of their tiles!