Do not go anywhere near this Shard…
Do not go anywhere near this Shard application for points accrual at Mall of the Emirates or any other of their operations. They do not apply your points to your purchases when you make purchases. Spent 30min with the supposed professional customer service team and they produced excuse and excuse on why there system does not work. No resolution. My recommendation, go to Dubai Mall where points are credited without any issues. Avoid at all costs.








