I have bought many items and on the whole I am happy but… what is going on with the sizing? I am a size 12 the last jumper I bought was a 10/12 and it is massive! The width between armpits I could wra... Toon meer
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Lees wat reviewers zeggen
Purchased a beautiful dress but unfortunately was too small. Ordering and delivery straight forwsrd. However returns a nightmare ! No refund available only credit or gift vouchers, no Yours shop near... Toon meer
Excellent offers & easy fast delivery I was looking for bridesmaid shoes and found Long Tall Sally shoes were in stock at half the price of other stores A quick post but regular updates while I wa... Toon meer
I am very petite (5ft, size 8) and have always struggled with buying clothes, especially maxi dresses and jeans. I have used other retailers for several years but find their petite ranges hit and mi... Toon meer
Bedrijfsgegevens
Over M&Co
Geschreven door het bedrijf
Welcome to M&Co, where fashion meets affordability and style meets comfort. We believe that fashion should be accessible to everyone, and we're passionate about creating women's clothing that not only makes you look great but feel great too.
Women's fashion available in sizes 8-28, including petite and extended sizes. Shop online, or in app today.
Contactgegevens
Newcombe House, Bakewell Road, PE2 6XU, Peterborough, Verenigd Koninkrijk
- https://m-and-co.zendesk.com/hc/en-gb/requests/new
- www.mandco.com
4,1
Goed
16K reviews
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Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Good quality clothing arrived promptly
24 december 2025
Lovely top but comes up very short.
Delivery prompt and efficient, communication good. However, the top was very short. It could be made clearer in descriptions that this was the case. Pity because it is very pretty.
24 december 2025
Bought a coat on line and it was too…
Bought a coat on line and it was too small so had to return and order another one which still didnt fit so had to return again. Charged me £8 to send each item back - would never order again from them
24 december 2025
Antwoord van M&Co
Hello, I do apologise about this! I can confirm the remaining funds have now been issued back to you. Thank you
Great clothing
Ordering to delivery was good, no issues
Sent some items back as they didnt fit & return was smooth, again no issues
24 december 2025
I like their products they are durable.
18 december 2025
Dreadful returns policy
Dreadful returns policy. Most expensive return I have had ever for one small garment
22 december 2025
Antwoord van M&Co
We are sorry to hear the issues you have found with our returns policies. We will review these and ensure your feedback is taken on board
Disappointed
Been following a dress online & when it was offered at a great sale price ordered straight away. Delivery very prompt & item good quality but very sadly it didn't fit me properly so returned which was, again, a very straightforward process despite having to pay £5 postage (deducted from refund) which I think is a little excessive. My refund arrived relatively promptly but was less than I'd anticipated & on enquiring why (again very prompt customer service) learned that nor only is the return postage deducted from refund but also the delivery postage & something called 'approach restock fee' - very disappointed & will certainly not use this online service or recommend to my social group.
10 januari 2026
Review zonder uitnodiging
Antwoord van M&Co
Thank you for taking the time to share your feedback. We’re very sorry to hear that our returns charges have discouraged you from shopping with us again. We truly value your feedback and will share it with our team as we continually review our returns policy to ensure it works well for our customers. Our goal is never for our policies to discourage you from shopping with us.
Very attractive top
21 december 2025
The delivery was fast and efficient
I liked the fact that the delivery was fast and efficient. What I didn't like was that although I chose the smallest size jumper, it was really huge on me. I hate this current trend for overlong sleeves too. They're even long on the tall models. So I resent having to pay to send it back.
21 december 2025
Antwoord van M&Co
Thank you for sharing your feedback. We’re delighted to hear that you were happy with the speed and efficiency of your delivery.
We’re very sorry that the jumper didn’t fit as expected and that the sleeve length was frustrating. We understand how disappointing it can be when an item doesn’t meet your expectation.
Thank you again for your honest comments, and we hope we can better meet your expectations in the future.
Lovely top
I decided too close to Christmas that I needed something different to wear on Christmas day. Great variety in choice of tops. My order arrived in time for the 25th and I was really pleased with it. Admired by my family too.
21 december 2025
I will not be ordering again due to the …
I will not be ordering again due to the charge for returning items. I accept a charge for postage but I do not understand why there is a charge for each item being returned.
This has deterred me from further purchases as shops are not available now and postage is the only return method.
21 december 2025
Antwoord van M&Co
Your comments are extremely valuable, and we will be passing them on to the relevant team as we continue to review our returns policy and how it impacts our customers. We never want our policies to deter you from shopping with us.
Thank you again for your honest feedback, and we’re sorry for the disappointment this has caused. Should you have any further questions or wish to discuss this further, please don’t hesitate to get in touch.
Shocking that you have to pay for the…
Shocking that you have to pay for the return then you have to pay another £5.00 on top. I won't be ordering again!
21 december 2025
Antwoord van M&Co
Thankyou for sharing your experience with us, and we are sorry to hear about the return fee. We will review our processes in order to improve for future :)
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