The imprint was clear and bright! Initially, the email communication was going to my junk mail, so I appreciated when a rep called me to follow up. Delivery was quick and the whole process was very sm... Toon meer
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Lees wat reviewers zeggen
The products from Maple leaf were well recieved by the recipients of them. They arrived in a timely manner. There were lots of communication between the orderer and vendor. Proofs were visible... Toon meer
Loved the variety of products available online. Process for submission to proof is painless. Customer service rocks!!! Received our first product within a short period of time. LOVE IT!!! Thank you to... Toon meer
I bought aluminum water bottles for my son's travel baseball team. The color is PERFECT, the delivery was fast, customer service was amazing and I only had to order 18 (most places wanted a minimum of... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Cheap Promotional Items and Wholesale Promotional Products to Promote Your Business. Buy Personalized Items at the Lowest Factory Direct Prices in USA & Canada.
Contactgegevens
15 DENSLEY AVE., M6M 2P5, TORONTO, Canada
- 866-858-3276
- cs@mapleleafpromotions.com
- www.mapleleafpromotions.com
4,3
Uitstekend
181 reviews
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shipping shock!
Customer service was great as usual HOWEVER.... Normally I pay $15, $14.04, etc. for delivery but this time.. it jumped from $14.04 last time about 6 months back all the way up to $133!!! this time! Talk about shock. Needless to say, I ended up cutting back my order significantly due to this and I hate to say it after a few years of using this company and really do like it, I will be hard pressed to come back due to the shipping costs. That's just a bit on the crazy and excessive side. I was given some reason about Fed Ex but quite honestly, there really is no excuse to go from $14 to $133 in one single bound. I could understand shipping going up a bit, maybe $20 or even $30 but $119??? I am a small non-profit organization, I don't have money like that which is why I had to really cut back the order. I have a budget and it's one thing to go over budget by a bit but not that much.
19 januari 2017
Great customer service
This was the first time I have worked with Maple Leaf Promotions. They have been helpful in every aspect of my order. I didn't know there lead time for sure but they have been accommodating for my time frame.
19 januari 2017
order is taking too long i was told with in 48 hours my order would ship
I ordered from a different company last year and i had my calendars a week after i placed the order. I received an email that said that within 48 hours my calendars would be ready that was 5 days ago and still i have not received them or an email to tell me they have shipped.
16 januari 2017
Excellent Service
It was a pleasure to work with the staff at Maple Leaf Promo. When there was a question as to the delivery of my order, they took immediate action and all arrived ahead of schedule. I cannot thank them enough. The work done was perfect.
Susi Pittman, President
Friends of Ichetucknee Springs State Park
Ft. White, Florida
3 januari 2017
Review of maple leaf customized peofucts
Have had a very good interaction with this company. Am awaiting the final products.
17 december 2016
great service and product
the whistles arrived very quickly and look great for our purpose.
1 november 2016
Excellent on all fronts!
I have always had excellent experiences with Maple Leaf Promotions. Their excellent staff is always helpful, kind and ready to find solutions. It's also great to have them here in Canada, the shipping rates are really affordable.
24 oktober 2016
Super Fast Service!!!
I ordered calendar books, expecting to recieve them in November and they showed up days ago, EARLY! They were packed carefully and so far every calendar book has been in mint condition! Thank you!!!
24 oktober 2016
Good Calendar for a good price.
It's a great give-away calendar. Shipping last year was timely so I expect it will be again this year.
14 oktober 2016
Great personal polite speedy service.
Was very impressed with the speed of service and manner a small problem was handled . Our church will most definitely buy calendars again!
9 oktober 2016
Great business Gifts
Calendars are really nice beautiful photos for cheapest price anywhere for an. Inexpensive business gift
Usually great service except last year my order was delayed 2 months due to miscommunication
8 oktober 2016
Personal Alarms
We got the personal alarms. The customer service we excellent. It was nice that you can order a sample and they take it off when you buy an order.The staff on the phone was very polite and helpful. It was a pleasure do to business with them so far. They are going to be an ongoing vendor for us. Thank you.
15 juni 2016
terrible customer service expereince
slow
terrible communication
not happy with the product
14 juni 2016
Antwoord van Maple Leaf Promotions
Hello Lew.
We are so sorry you were not pleased.
We strive to communicate with our customers as soon as there is any issue that could cause any delays.
Some things that could cause delays are out of stock situations, Payment discrepancies, or shipping delays.
When an issue arises we will email and phone customers and will not process the order until we get a reply. We have to wait until we get a response from the customer before we can move forward with the order.
In your case we tried to contact you via email the day after you placed the order and twice more when there was no reply and then phoned when we didn't receive a reply to the emails. Your order was processed as soon as we got the needed information from you.
I would love an opportunity to see what we can do to make you satisfied.
We just tried to contact you about this situation, but got your voice mail.
Please feel free to call us at 1-866-858-3276, we want to make every customer experience a good one.
Payment could not be done with my credit card.
Great products, good price, fast delivery.
14 juni 2016
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