Quality service. This was an insurance claim, burnt the window with the mirror reflectingon the frame. Bart was very hardworking he had to carry his gear up 2 flights of stairs. The new window has b... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Bart and Ethan were such good workers and did an amazing job on replacing new panels on my conservatory roof.They were both very professional, they explained exactly what they had done to the roof and... Toon meer
Bedrijf heeft geantwoord
Two friendly Plymuff' guys Chris and Paul spent couple of hours fitting my new garage door , job well done, great banter whilst they worked, all round good experience 👏 Thank you lads 🫡
Bedrijf heeft geantwoord
Dec Lee and Jordan all worked incredibly hard from the moment they arrived. Dust covered the interior, layed tarporlin outside to catch debris. Removed huge living room complicated window & fit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Martindales Ltd are the UK’s leading supplier to the insurance industry re: repair and replacement services for windows, doors, locks, conservatories, as well as patio and garage doors. We also provide this service direct to property owners.
Contactgegevens
Union Road, BL2 2HF, Bolton, Verenigd Koninkrijk
- www.martindales.ltd.uk
4,9
Uitstekend
1K reviews
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Heeft 71% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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First class workers
Martindales stepped in to finish works on a company that went bust (Value windows).
Nobody could ask more for the 2 workers that worked so hard to complete the works, nothing was too much trouble for them,they were a credit to their company (Martindales)
They made sure I was happy with everything they did, as I said previously nothing was to much trouble for them.
Thank you again
Regards Kelvin
6 januari 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Thank you Kelvin, we're so glad to hear you had a good experience with Martindales. Thank you kindly for taking the time to provide your feedback.
Best regards
Team Martindales
Jason was friendly ,efficient…
Jason was friendly ,efficient ,courteous and respectful .
Great service !
Thanks so much 😊
6 januari 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
We're so glad to hear you had a positive experience with Martindales. Thank you very much for taking the time to provide your feedback, we'll pass this on to Jason.
Best regards
Team Martindales
Got a new door in July
Got a new door in July, had a few service calls as the door has never fit properly, now it opens when locked, absolute garbage
1 januari 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Hello Paul
Thank you for your review.
We are sorry to see there’s an issue with your new door.
Please be assured that we are keen to resolve this for you. If you could please get in touch with your contract reference or postcode, a manager will review your file & contact you to make this right.
We look forward to hearing from you again shortly.
Kind regards,
Martindales Limited
Gavin and Jamie who installed the back…
Gavin and Jamie who installed the back door were the most polite workers we have ever had in our house. They were extremely efficient, knew their job and replaced the door without any physical signs of damage. The door and frame they installed was of very high quality and looked amazing when they finished. They cleaned up everything before leaving. We would highly recommend Martindales. Mr & Mrs La Roche
9 december 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
Thank you Raymond, we're very pleased to see you had a positive experience with Martindales. Thank you very much for taking the time to provide your feedback, we'll pass this on to Gavin & Jamie.
Best regards
Team Martindales
Fantastic experience from start to…
Fantastic experience from start to finish, the contact whilst the door was being ordered was very regular and informative. The quality of the door and particularly the fitting of the door, with details like the sealing and general fit were exemplary. I wouldn’t hesitate in using Martindakes again in the future.
17 december 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Mr Bennett,
Thank you so much for taking the time to provide your feedback.
We're really happy to see you're happy with your new door.
We're always here to help should you need anything in the future.
Kind regards,
Team Martindales
Matt and Jim were fantastic
Matt and Jim were fantastic, really good hob
24 december 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
We're so pleased to hear you're happy with the service provided by Martindales Ltd.
Thank you so much for taking the time to provide your feedback.
Best regards,
Team Martindales
Jaison come to fix the broken mechanism…
Jaison come to fix the broken mechanism of the door, he was professional and fix the door as expected. Highly recommended
23 december 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
We're very pleased to hear you had a positive experience with Martindales Ltd. Thank you very much for taking the time to provide your feedback.
Best regards
Team Martindales
Update to my original review of 01/11/25
Following my original disappointment, I spoke to Darren Bolton of Martindale’s who was instrumental in helping install further ‘upgrades’ to my garage door. One paid by the company, the other provided by me but both installed ‘free of charge’ by Martindale’s, as a genuine gesture of goodwill.
On the final encounter, the company were excellent.
Ultimately, we have got to where we should have been three months ago.
It was only a poor initial installation and some inappropriate comments that caused me to write a negative review.
But, well done for rectifying!
22 december 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Ashley, we're really happy to hear you were pleased with the service you ultimately received from Martindales Ltd and we're sorry to hear there were some issues at the start of the process, we really appreciate your patience while these were resolved.
Thank you very much for taking the time to provide your feedback, we'll pass this on to Darren.
Best regards
Team Martindales
Really nice man who did a brilliant job…
Really nice man who did a brilliant job very quick as he was on his own. He explained everything as well. Good at his job. His name is Jason.
20 december 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
Thank you Ros, we're very pleased to see you had a positive experience with Martindales Ltd. Thank you very much for taking the time to provide your feedback, we'll pass this on to Jason.
Best regards
Team Martindales
Had the pleasure of Graham and Ian…
Had the pleasure of Graham and Ian coming back to fix a couple of wooden gates. Another amazing job they went above and beyond to make it perfect. Amazing team and would highly recommend. A* for all works and both lovely guys.
19 december 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Julieanne,
Thank you so much for taking the time to provide your feedback.
We're really happy to see that you're pleased with the service you received from Martindales Ltd & our fitters Graham & Ian.
If there's anything we can help with in the future, please get in touch.
Many thanks & kind regards
Team Martindales.
Great service on the day.
Matt and Jim were amazing fitters today. They got the job done even facing a few issues with the product itself which was not their fault. Very productive with time, in fact, they did not stop working all day to get it done in a timely manor. Thanks guys.
18 december 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Kim,
We're really happy to see that you're pleased with the service you received from Martindales Ltd & our fitters Matt & Jim.
Thank you so much for taking the time to provide your feedback.
Many thanks & kind regards
Team Martindales.
Jason and Brendon…
Jason and Brendon were extremely friendly. Extremely thorough, and knew exactly what they were doing. Perfect job. Highly recommend these 2 men
18 december 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Sarah,
Thank you so much for taking the time to provide your feedback.
We're really happy to see that you were pleased with the service you received from Martindales Ltd & our fitters Jason & Brendan, we'll be sure to let them know.
If there's anything we can help with in the future, please get in touch.
Many thanks & kind regards
Team Martindales.
Efficient, clean and tidy
On both occasions Martindales came into the house I was informed ahead of time, they were efficient and got on with the job. They worked quickly, little disturbance and did a good job. Thanks.
18 december 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
We're thrilled to see that you were happy with the service you received from Martindales Ltd
Thank you so much for taking the time to provide your feedback.
Many thanks & kind regards
Team Martindales.
Tyler and Andy
Tyler and Andy. Are so good at there job, no fuss clean efficient and A1 job.
17 december 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Alan,
Thank you so much for taking the time to provide your feedback.
We're really happy to see that you were pleased with the service you received from Tyler & Andy, we'll pass this on to them.
If there's anything we can help with in the future, please get in touch.
Many thanks & kind regards
Team Martindales.
Very helpful and conscientious fitters
Very helpful and conscientious fitters. Good quality work. Very pleased with the door, fitted really well.
16 december 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
We're really happy to see that you were pleased with the service you received from Martindales Ltd. Thank you so much for taking the time to provide your feedback.
Many thanks & kind regards
Team Martindales.
We cannot thank Martindales and the staff enough
I can thoroughly recommend this Company, very helpful and professional staff to deal with throughout the whole process. We had glass and frame damage to patio door, kitchen door and a window. The repair works carried out was to an exceptionally high standard. Reece Mills & Conor Hinks are definitely the A team and were professional, polite, considerate, took pride in their work, the results were brilliant and 100% to our satisfaction. I believe it's equally important to compliment as to complain well done, would use this Company again many thanks,
10 december 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Mark,
Thank you so much for your recommendation and taking the time to provide feedback of your positive experience.
We're so happy to see that you were pleased with the service you received from Martindales Ltd & our fitters Reece & Conor, we'll pass this on to them.
We're always here to help should you need any help in the future.
Many thanks & kind regards
Team Martindales.
Great service from Tyler and Andy
Today Tyler and Andy came over to replace a glass unit in a patio door, fix some damage, and replace a combination window/door unit. They were very friendly and polite guys, very respectful, and have done a great job. I would gladly have them back!
10 december 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Steven,
Thank you so much for taking the time to provide your feedback.
We're really happy to see that you were pleased with the service you received from Tyler & Andy, we'll pass this on to them.
If there's anything we can help with in the future, please get in touch.
Many thanks & kind regards
Team Martindales.
Efficient and Professional
New door fitted. Jason and Brendan were quick, efficient and professional. Installation was done to a high standard. Very happy, would recommend!
9 december 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
We're really happy to see that you were pleased with the service you received from Martindales Ltd & our fitters Jason & Brendan, we'll be sure to pass this on to them.
Thank you so much for taking the time to provide your feedback.
Many thanks & kind regards
Team Martindales.
On a revisit Graham and Ian returned to…
On a revisit Graham and Ian returned to install the glass patio door and inside timber door...very efficient..got on with the job and finished quicker than I expected. Great job dobe
9 december 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Zara,
Thank you so much for taking the time to provide your feedback.
We're really happy to see that you're pleased with the service you received from Martindales Ltd & our fitters Graham & Ian.
Many thanks & kind regards
Team Martindales.
Excellent
Excellent, professional service from start to finish from Stefan the surveyor to Jason and Brendon the fitters. Really appreciated how tidy the guys were and effort they made to clear up.
8 december 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Lucy,
We're really happy to see that you were pleased with the service you received from Martindales Ltd & our fitters Jason & Brendan, we'll be sure to pass this on to them.
Thank you kindly for taking the time to provide your feedback.
Many thanks & kind regards
Team Martindales.
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