Quality service. This was an insurance claim, burnt the window with the mirror reflectingon the frame. Bart was very hardworking he had to carry his gear up 2 flights of stairs. The new window has b... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Bart and Ethan were such good workers and did an amazing job on replacing new panels on my conservatory roof.They were both very professional, they explained exactly what they had done to the roof and... Toon meer
Two friendly Plymuff' guys Chris and Paul spent couple of hours fitting my new garage door , job well done, great banter whilst they worked, all round good experience 👏 Thank you lads 🫡
Bedrijf heeft geantwoord
Dec Lee and Jordan all worked incredibly hard from the moment they arrived. Dust covered the interior, layed tarporlin outside to catch debris. Removed huge living room complicated window & fit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Martindales Ltd are the UK’s leading supplier to the insurance industry re: repair and replacement services for windows, doors, locks, conservatories, as well as patio and garage doors. We also provide this service direct to property owners.
Contactgegevens
Union Road, BL2 2HF, Bolton, Verenigd Koninkrijk
- www.martindales.ltd.uk
4,9
Uitstekend
1K reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 71% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Excellent workmanship.
Andy and Tyler couldn’t have been more polite or conscientious. Their workmanship was excellent and the attention to detail is rare to find these days. All in all we could not be more chuffed with the end result.
22 april 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Mandy,
Thank you so much for taking the time to leave a review. We're glad to hear Andy and Tyler provided a great service and that you're happy with the finished result. We'll be sure to pass on your kind words to them. Hope to work with you again in the future.
Best regards, Team Martindales
First class service 👌🏻
Fantastic workmanship by Tyler and Bailey. Very friendly, personable and completed the task quickly and to a high standard. Can’t fault it!
Thank you gents! 👍🏻🙋🏻♂️👌🏻
21 april 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Stuart,
Thank you so much for this wonderful review! 😊 We're absolutely delighted to hear you had such a great experience. We'll be sure to pass your kind words on to Tyler and Bailey — they'll be thrilled to know their hard work and friendly approach made such a great impression. It means a lot to us that you were happy with both the standard of work and the service. We hope to work with you again in the future!
Best regards, Team Martindales
Overcharging and awful service
We had Martindales appointed by insurance company after a break in when we were on holiday. Almost as big crooks as those that broke in and stole our cars.
Poor quality locks fitted and charged us double what locals would do for the better quality locks. Initially refused to supply invoices and only did so under duress.
Avoid at all costs
11 juli 2025
Review zonder uitnodiging
Antwoord van Martindales Limited
Hello Iain,
Firstly, we are sorry to see you had felt the need to leave a 1* review in relation to our service.
We were appointed by your home insurance provider in July 2025 to secure your property on an emergency basis. Our locksmith was with you the same afternoon & quickly secured your home by replacing the barrel & handles on a like-for-like basis, thus returning your home to its pre-loss position. Please be advised that any upgrades to higher quality locks would have been an additional charge, as your insurance policy covers like-for-like only.
We have a pre-agreed fixed price schedule with your insurer & our costs were invoiced in accordance with the same. Once authorised by your insurance company, we were able to share a copy of the invoice with you.
In line with your insurance policy, you made your excess payment & your insurer covered the costs above this amount. Our file was then closed in August 2025.
We apologise again if your feel dissatisfied, but we have acted in accordance with our agreement with your insurer.
Kind regards, Martindales
Very professional
Very professional, prompt and friendly service.
Well recommended and use their suvice in the future.
17 april 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Thank you for your kind feedback, we really do appreciate it.
It's wonderful to know that our service met your expectations and that you would both recommend Martindales Ltd and return to us in the future. We would very much welcome working with you again if you should ever need us.
Best regards,
Team Martindales
Very good standard of work
Graham was very polite, and professional and his work was of a very good standard. I am very happy with my new back window and back door and the repairs to my front door.
16 april 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Jo,
We're thrilled you're happy with the service we provided and that you're pleased with your new back door and window and the repairs to your front door.
Thank you very much for taking the time to provide your feedback, we really appreciate it and we'll also pass this on to Graham.
Best regards, Team Martindales
Would recommend unreservedly
Andrew and his colleague replaced our front door that had been damaged during an emergency service call out having previously been authorised by our insurers to assess the case. On each occasion their service was excellent at what was a very difficult time for us - not only did they have the technical skills to do a perfect job and punctual they also showed great sensitivity to a recently bereaved family.
13 april 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Thank you so much for taking the time to share your review.
We’re truly sorry for the circumstances, and it means a great deal to hear that Andrew and the team were able to support you with your door replacement in a sensitive and understanding manner during what must have been a very difficult time.
We’ll make sure your feedback is shared with them, as it will be very much appreciated.
Thank you again for your recommendation.
Best regards, Martindales Ltd.
I would use this company again
Sadly due to a burglary my insurance company recommend Martindales to replace our door.
I would concider this company for future work.
Every member of the workforce from the office staff, the surveyor and the fitters, made me feel like a valued customer.
The standard of work exceeded my expectations.
They were faultless.
31 maart 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Amanda,
Thank you kindly for taking the time to provide your feedback, it's very much appreciated.
We're sorry about the circumstances, but very pleased you're happy with the service we provided for the replacement of your door.
Should you need any assistance in the future, please don't hesitate to get in touch.
Best regards, Team Martindales
Don and Curtis
Don and Curtis, very efficient service, window panel fitted when others said it couldn't be done, the guys saved me a wedge, thanks guys
10 april 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Andrew,
We're thrilled you're happy with the service we provided and that you're pleased with your window panel.
Thank you very much for taking the time to provide your feedback, we really appreciate it.
We'll also let Don & Curtis know.
Best regards, Team Martindales
Don & Curtis just replaced our glass in…
Don & Curtis just replaced our glass in the patio doors, service very good cannot fault them
9 april 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Wayne,
Thank you so much for taking the time to provide your feedback, it's very much appreciated.
We're so pleased you're happy with the service we provided upon the replacement of your patio door glass.
We'll be sure to let Don & Curtis know too.
Best regards, Team Martindales
Don and Curtis
Don and Curtis did a very professional job replacing our garage door after a break in. They were very polite and explained everything in detail. They tidied up and took away the old damaged door and frame. Would definitely recommend them.
Anne and Ross
8 april 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Anne & Ross,
We're so pleased you're happy with the service we provided for the replacement of your damaged garage door.
Thank you kindly for taking the time to provide your feedback, we really appreciate it.
We'll also be sure to let Don & Curtis know.
Best regards, Team Martindales
10/10 experience all round.
Really great experience with Martindales, lovely guy who came and measured up, gave me all of my options and was completely honest about what he recommends and why. Then 2 fabulous fitters who were polite, friendly and professional and got the job done quickly to a very high standard - super happy with my new composite front door and door frame - also got a random refund as the work costed less than originally quoted which is very honest and good of them, the quote was cheaper than everywhere else to begin with so a refund was quite the treat! 10/10 service great company.
27 maart 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Caryss,
We're thrilled to hear you had a positive experience with Martindales Ltd re: the supplying & fitting of your new composite door.
We always endeavour to provide a friendly, efficient & professional service and we're really happy to hear that you experienced this.
Thank you very much for taking the time to provide your feedback.
Best regards, Team Martindales
Matt and Jim were great
Matt and Jim were great, very friendly and professional - left the area spotless when finished and did a great job on the door.
26 maart 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Glenn,
Thank you very much for taking the time to provide your feedback.
We're really pleased to hear you had a positive experience with Martindales Ltd and we'll let Matt & Jim know to keep up the good work!
Best regards, Team Martindales
Graham was absolutely fantastic
Graham was absolutely fantastic. Polite.helpful and such a neat and tidy job. Puntual and absolutely amazing
26 maart 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
We're really thrilled you were happy with the service we provided. We'll also be sure to let Graham know.
Thank you very much for taking the time to provide your feedback.
Best regards, Team Martindales
Very professional & efficient service…
Very professional & efficient service from quote to completion.
Don & Curtis did a great job and door looks great. Highly recommended
25 maart 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Ben,
We're so pleased you had a positive experience with Martindales Ltd with the replacement of your door.
Thank you kindly for taking the time to provide your feedback.
We'll also let Don & Curtis know.
Best regards, Team Martindales
Professional and experienced team
We had a double glazed window shatter for no apparent reason. Our insurance company arranged the repair. We were very impressed with the immediate response from the inspection to repairs. Professional staff who are a credit to the Company Andrew and Oliver from Eastleigh Depot. Thank you.
24 maart 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Baz,
We're thrilled to hear you had a positive experience with Martindales Ltd for this urgent issue.
We always endeavour to provide a friendly, efficient & professional service and we're really happy to hear that you experienced this.
Thank you very much for taking the time to provide your feedback.
We'll also let Andrew & Oliver know.
Best regards, Team Martindales
Top service
Don and Curtis came out to replace my broken glass, they were friendly, efficient and very mindful of furniture and making sure my cats didnt get out. Cant have asked for a better service!
20 maart 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Nikki,
Thank you kindly for taking the time to provide your feedback.
We're so pleased you had a positive experience with Martindales Ltd with the replacement of your broken glass.
We'll also be sure to let Don & Curtis know.
Best regards, Team Martindales
Kitchen window replaced
Don and Curtis came to replace a window as the glass had shattered. The company was assigned from my insurance company.
They did the job quickly and professionally. They were tidy and even fixed my front door which had dropped in the frame. Would recommend.
20 maart 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Faith,
We're thrilled you had a positive experience with Martindales Ltd with the replacement of your broken window & fixing of your front door.
We always endeavour to provide a friendly, efficient & tidy service and we're really happy to hear that you experienced this.
Thank you very much for taking the time to provide your feedback.
We'll also let Don & Curtis know.
Best regards, Team Martindales
Great window fitters
Matt & Jim arrived promptly & were very polite & friendly. Did an excellent job & are a credit to the company!
20 maart 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Jo,
Thank you very much for taking the time to provide your feedback.
We're thrilled you had a positive experience with Martindales Ltd and that you found Matt & Jim to be a credit to our company, we'll be sure to let them know.
Best regards, Team Martindales
Great job, friendly & helpful, tidy workers
After a nightmare start to their day (motorway closures), Don & Curtis got straight onto the job in hand, replacing both front & back doors. They kept me informed throughout the day. There were a couple of hiccups along the way, but they were resolved quickly & with minimal fuss. A "cavalry" of Don & Curtis' workmates turned up, later on in the day (due to the delay caused by motorway closures & said hiccups), to help ensure the job was finished on time. They made sure they cleaned up after themselves.
Don, Curtis & gang were a pleasure to have around. Thanks guys!
18 maart 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
We're thrilled you had a positive experience with Martindales Ltd with the replacement of your front & back doors.
We pride ourselves on our friendly & efficient service and we're really happy to hear that you experienced this.
Thank you very much for taking the time to provide your feedback.
We'll also let Don & Curtis know.
Best regards, Team Martindales
A brilliant team
A wonderful team. Graham and Ian were delightful workers. Thorough, polite and very clean. Explained the mechanics very well. Thank you Graham and Ian.
17 maart 2026
Review zonder uitnodiging
Antwoord van Martindales Limited
Dear Anne,
Thank you kindly for taking the time to provide your feedback, we'll also let Graham & Ian know.
We're really pleased to hear you're happy with the service you experienced from Martindales Ltd. We always aim to provide a friendly & efficient service and we're really pleased to hear that you experienced this.
Best regards, Team Martindales
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