Якість корсетів мені дуже сильно подобається, купую не вперше. Але розчарована продавцем. Я просила один розмір, продавець запевнила , що потрібно більший розмір. Я її послухала. Прийшов корсет - майк... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have been a Maskateer customer for almost 10 years, their waist trainers helped me immensely with my back problems and also changed my body shape completely! Customer service is always amazing and... Toon meer
Bedrijf heeft geantwoord
I’ve had 2 waist trainers from here and the first one I wore it so much for about 4 years after having my little girl it really did work - the other I’ve never worn due to ordering the wrong size I’ve... Toon meer
Bedrijf heeft geantwoord
I bought Maskateer leggings for extra support(nothing feels right after C-section). I didn’t know what to expect but when I tried them on I realised how comfortable and supportive they are! And no... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MASKATEER is a British shapewear brand beginning its journey in 2014 with the aim to provide people with products, which will assist them in their day-to-day weight loss, exercise goals and to improve their confidence and health.
Contactgegevens
Verenigd Koninkrijk
- support@maskateer.com
- www.maskateer.com
4,3
Uitstekend
299 reviews
Zo gebruikt dit bedrijf Trustpilot
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Exellent quality and material
Excellent quality and material, this is something every woman should have, this was my second purchase from you, I am delighted with your products, I remain your loyal customer.
23 juli 2023
Antwoord van MASKATEER
Thank you for the review Zlatka. We are so happy to hear about your total satisfaction and loyalty in buying our products.
High fees of return
Beware of high fees of returns. I understand that international shipping is expensive, and thats why they have detailed explanations on which size to order, but the company must understand that online shopping is not as safe as real life shopping due to not being able to try on something and see in real life. Everybody is built different. Maybe if they would cooperate with local shipping stations to reduce high fees for costumers would help. Or costumer telephone service on which size is the best one to help decide correctly. I applaud high organisation and helpfulness of Your costumer service! Great job. Cant wait to get my correct size (my fault ordering the wrong one).
18 juli 2023
Antwoord van MASKATEER
Hi Ivana, thank for the feedback. You have provided some really good information for us. We always thrive to improve and your advice has been noted and passed on to the relevant team and managers. We understand that the difference of getting 5 strs and 3 stars from you was mainly due to the cost of returning your item, which unfortunately is not on our hands, but in the hands of third party shippers and carriers, who take all the money for return shipping. We are looking into more local shipping stations, because right now we have local shipping in the EU, Serbia and Balkans, United Kingdom, Ukraine and Bulgaria.
Thank you for your compliments on our excellent Customer Service and helpfulness. We try our best to help customers pick out their perfect size as all body shapes and siz\es differ person to person in wearing shapewear products.
Everything was perfekt !!
25 juni 2023
Antwoord van MASKATEER
Thank you Emanuela for thew love;y review.
Always perfect products
Always perfect products! I've got 3 waist trainers ordered so far,I can see such a difference,my tummy is getting shaped .Also the support for my back is brilliant.And they shape the body so good,that's another benefit
29 juni 2022
Review zonder uitnodiging
Antwoord van MASKATEER
Hi Rositsa, thank you so much for this wonderful review. We try our very best to make this experience the best for all our customers.
Great
Had a few questions which were quickly replied to, wrong item sent and exchange was super efficient. Ordered the slimming leggings and quality is great, want to order a waist trainer next as amazing reviews
20 juni 2023
Review zonder uitnodiging
Antwoord van MASKATEER
Thank you so much for the great review. We are extremely glad that you had a great experience and enjoyed our products.
I’m extremely happy with my waist…
I’m extremely happy with my waist trainer. I bought after having a baby and found it comfortable and supportive to wear every day. It also was amazing at helping me get my post baby waist back
19 juni 2023
Review zonder uitnodiging
Antwoord van MASKATEER
Hi Harriet, thank you so much for this wonderful review about our post-pregnancy products. Thanks x
Second time ordering
Second time ordering, amazing service & quality both times!! The item I originally ordered is still going 2yrs later.. granted it’s seen better days but it’s still intact and I wear it EVERYDAY for work. I’m constantly on the website just browsing & I’ve not been able to order anything for so long as I just haven’t had any spare money.. anyway my trainer was reduced to £30 so I ordered again, went for the M as previously but obviously lockdowns taken its toll and I’m apparently now a L 😭 sending it back was so easy. I have adhd and I panic with things like this so I emailed and they emailed me right back (over a bank holiday too) with a contact number and address and made it so easy for me. I returned it and 4 days later my money was refunded. I ordered a L and after a week I’m back to my first row of hooks and I feel amazing so looks like I’ll be reordering that M when I next get some spare money 😂
4 juni 2023
Antwoord van MASKATEER
Hi Jenn, thank you so much for the great review. We are so happy that you found everything of great satisfaction and are always here to help. Thanks again for the lovely review! :)
Black monochrome
I ordered black monochrome, quality and power of waist trainer are awsome, shhiping is fast,communication with the seller good, everything is perfect.
I recommend this brand!
8 mei 2023
Antwoord van MASKATEER
Thank you Ljubica for the great review. :)
Perfect 🤩 I’m so happy to order it))
9 mei 2023
Antwoord van MASKATEER
Hi Anastasiia, thank you for the lovely review.
Second purchase and even more satisfied
I have previously purchased from Maskateer and was very satisfied with the results , so I have made another purchase for different product. So much in love now with my gym belt, great sweaty results, nice back support easy to wear. Recommended already to all of my friends, it something which you must have.
27 april 2023
Antwoord van MASKATEER
Thank you so much for the wonderful review.
Nicest customer service came at a good…
Nicest customer service came at a good time and the product was amazing
25 april 2023
Antwoord van MASKATEER
Thank you for your lovely comments :)
BEST WAIST TRAINERS
AMAZING QUALITY AND COMFORT I LOVE THESE PRODUCTS
27 april 2023
Review zonder uitnodiging
Antwoord van MASKATEER
Thank you so much for your feedback.
Worth buying!
I love it 🥰, pls be carful with the measurements - 1 cm means a lot - order your true size !!
6 april 2023
Antwoord van MASKATEER
Thanks and great advice for others also.
Good quality
Good quality. Great waist trainers. But they should put people on the ads who need them.
27 februari 2023
Antwoord van MASKATEER
Hi, thanks for your excellent feedback and we will continue to endeavour to put out ads of more and more diverse people as you suggest, thanks. This is usually on social media pages however @maskateertm, please take a look.
Very bad experience
Very bad experience first with the shipping and second with girl on the emails ! Never by more in this page!!!
15 februari 2023
Antwoord van MASKATEER
Hi, we are sad to hear you were not satisfied with the shipping. Usually the carriers we use are good and customers are happy but unfortunately on this occasion they must have let you and us down. We will report these issues to our account managers of the carriers. Thanks for letting us know.
Very good quality products.
14 februari 2023
Antwoord van MASKATEER
Thank you so much for your feedback.
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