MCC Trading Ltd Reviews 

Not worth one star, I wish I had checked Trustpilot. Item received not as advertised and they initially denied that. They arranged return when I provided proof their ad was wrong, they then said it wasn't received and wouldn't refund. Spent some time reminding them consumer law stated it's their responsibility as they arranged return; still wouldn't refund. Thankfully Amazon stepped in and refunded.

Bought a radiator from Amazon from these jokers. Gave a timeframe didn't turn up and when contacted stated the time frame was longer, this was no good as we had a plumber coming to so had order elsewhere. Asked them to cancel order, they ignored and so I had to refuse delivery. Refused to give me my money back so eventally got it back through Amazon A to Z guarentee. Avoid at all cost!

There sent a desk with missing parts. Then refused to take the product back. 3 appointments to pick the desk up but they didn't. Ended up going to B&Q myself because the seller didn't show.

This company are a complete joke. We returned our product and did not get a refund. Numerous emails sent with no reply. Please steer clear of this company and considering they supply for Tescos on there website total waste off time.

Bought a gazebo from Amazon. Parts failing after two years. This company does not answer enquiries and carries NO spare parts.
Do not use them!!

Wish I read the reviews before purchasing! I ordered a gazebo through Tesco marketplace which turned up 4 days later than it should have which then meant I had to get another gazebo ordered from somewhere else for my daughter’s 1st birthday party. I have been trying to get this returned since the 13th July which they keep telling me they haven’t received the requested but as soon as I have sent them proof that it has been requested several times I haven’t heard back from them! Avoid at all costs!! Absolute scammers and I cannot believe they are still trading and still able to do this to so many customers. I wish I could give 0 stars as they don’t even deserve to have 1

if i could give 0 stars i would. i would not recommend anyone ordering from this company, their customer service is poor, i ordered a gazebo and it just wasn't up to standards so i tried to return 5 weeks later and i am still trying to return it

AVOID!! AVOID!! AVOID!!

I wished I had read the reviews!!

SCAMMERS!!

I ordered 2 x 15kg dumbbells. These incompetent clowns sent me 4 x 7.5kg!!

Now they are being very obstructive in advising how to return them!!! According to Temu, the seller can send me labels and I can take to a designated shop, BUT the seller is now moving the goalposts and saying DHL have to collect them between Monday and Friday!!

AVOID!! AVOID!! AVOID!!

BIGGEST SCAM

Avoid at all costs, how they are trading on tesco marketplace is ridiculous, tying to get a refund from these scamming people is like trying to get blood from a stone.
Id leave a 0 if I could.
They are only contactable via an email, no working phone number!

Avoid this company if you’re lucky enough to see this review before purchasing. Item still hasn’t arrived. Tesco website says delivered but never arrived. Contact details on Tesco website do not work (email and phone number). Go directly to Tesco and they will help. Waste of time

BUYER BEWARE READ REVIEWS.
Why hasn’t this company MCC Outlet, been brought to Trading Standards attention?
Why does Amazon (and other companies I notice) allow them to use their selling platform?
Please, please read reviews on Google, Trustpilot and anywhere else you can find reviews for this company. They really should not be allowed to trade, due to the extremely poor and unsafe quality of the majority of the products they sell and their appalling customer service.
Please read reviews before purchasing, I wish I had done so, as I am now also a ‘victim’ of their company. Trouble is if they were shut down, they will only probably re-name their company and carry on selling their awful goods. I am extremely unhappy about my purchase experience with this company, but at least my expenditure on a product of theirs, was not as expensive, as some of the people who have complained, which I am really grateful for. Please do not be a ‘victim’ of this company. BUYER BEWARE READ REVIEWS PLEASE.

Ordered a desk from Mcc Direct via B&Q marketplace. The process was plagued by missing components, poor communication and carelessness from the seller dragging the issue out for over a month. Due to the poor customer service experience, I requested a partial refund or a full return and refund, specifically asking the seller to supply return packaging.
The seller’s support strategy was to deliberately evade and twist the communication. They ignored the request for packaging, repeatedly sent copy-pasted messages, and then claimed the item was "outside the return period"—completely ignoring that the delay of nearly 3 months was entirely their fault. They later tried to confuse the issue by providing old tracking numbers for incorrect parts sent months ago. The seller decided to dismiss the return request entirely, assuming the issue was resolved. This seller uses exhausting delay tactics, lacks basic precision, and actively avoids resolving customer issues. Proceed with caution.

Received poor quality goods, so I returned as instructed, I had to pay delivery, parcel tracked to their depot, so I waited for refund. Waited. Waited. Contacted Amazon who contacted MCC outlet, and a repayment was made. Not including my return postage of £15.70!. Tried phoning nobody answers, queried on the existing online chat 3 times with no response.
Back to Amazon who have now processed my refund. (Why do Amazon let these rubbish companies use their platform).
However Amazon were good, but MCC Outlet, well being generous I'll say atrocious. Avoid! I have informed all my associates to do so.
Whole process just shy of 6 weeks.

I would give 0 stars if I could. I placed an order with them through Debenhams.
Both Debenhams and MCC have awful customer service.
Item has not been delivered, delivery has never been attempted, asked to collect from depot, turn up and it isn’t there. This order was placed 04/05/26…a month later and still no resolution.
Avoid at all costs!

Tried to contact them over an order placed through BandQ telephone number just rings never answered tried email nothing again. Wish we had seen reviews 1st would never have ordered. Seems to be that they take money through BandQ and never send goods. A right scam.

Horrendous company. They can’t even box a simple order without lots of parts missing. Even worse customer service as they wouldn’t even acknowledge their error. Avoid at all cost.

Bought garden chairs from them for very good price and surprisingly good quality. Delivered in a few days. So they did very well.

AVOID, AVOID, AVOID. Do not even entertain the idea of associating yourself in any way with this company . I have been trying to return something for weeks. Lack of response and four seemingly bogus collection notifications later and I still have the bulky item taking up room I don't have. Waited in four times with no sign of a DPD delivery van. Just don't even think about bothering to get what might seem like a bargain!

this company is a joke i ordered through debenhams online and received some chairs but the chairs had missing parts do you think i can get hold of anyone to return the items i have waited over 3 weeks just to get an email to say i had to send the original email again as they had lost the email i sent this company is a disgrace and should not be trading i am so annoyed this has been going on so long and still no joy call them selves a limited company they should be closed down customer service is shocking avoid getting stuff delivered by this company