Medical Specialists® Pharmacy Reviews 

Reply : I don’t know why you would be shocked. Your protocol could leave people without inhalers. I totally understand you need to check. But the facts are I’m 55 years old. Used inhalers for decades. I’m very capable of using them. My NHS app is not upto date, I’ve actually only recently started to access it and it’s beyond my control. I gave my doctors details. I don’t have anything else to prove I need inhalers. As stated you were given my Doctors details to verify. I needed Ventolin not opioids. I can think of better drugs than Ventolin to lie about. I went back to an old supplier of Ventolin who verified me by contacting the surgery - more expensive less hassle.

Useless don’t waste your time on this company trying to buy simple Ventolin inhalers anyone would think I was trying to buy a banned substance. Gave them the details it wasn’t enough gave them doctors details and address - unfortunately my nhs app isn’t fully upto date therefore couldn’t continue with their unreasonable demands so they could supply an inhaler - total waste of time only tried because they were cheap but they say you get what you pay for

great people

Straightforward online form which removed the need for me to request a private consultation elsewhere, which may or may not result in me sourcing the meds I want. Super quick and efficient, managed to obtain my off label drug from here as the NHS wont fund it possibly due to costs despite it being the safest antibiotic out there.

Would highly recommend - thanks team!

I paid for my order on 13 July 2025. They asked me too many questions and asked me to provide test reports and prescription. This was provided by me immediately.
On 17 July someone called me and asked me more questions. She said someone will contact me soon. But nobody contacted me so I sent them an email.
On 21 July, I received an email stating “Your consultation was declined by the Prescriber following your telephone conversation on 17th July”
Waste of 8 days of my life.
I was left without medicines for 8 days. If you had informed me earlier, I would have shopped elsewhere.

I have just placed my second order with Medical Specialists and I have been very happy with their online process. Yes, the medical questionnaire is very rigorous but it's very necessary before they can issue a prescription. Their procedures are clear and concise and the follow-up emails provide additional information and assistance. A great all-round service!

My order was cancelled as my blood test was deemed unclear, but it's been 15 days and I still haven't received my refund...

My order was rejected since my blood test was taken overseas and was not in English. This is strange as any blood test uses universal labels, such as RBC, WBC, ALT, AST, with ranges being identical to ranges used in labs in the UK. A complete waste of time... Good job there are plenty of other similar pharmacies online!

During my recent health challenges, the support I received from the staff was nothing short of remarkable. They showed genuine concern and compassion, making sure I had everything I needed to manage my health. The pharmacy offers a wide array of services, including medication reviews and immunizations, which are incredibly convenient. I also appreciate their emphasis on health education, helping me to make informed choices about my treatment. The welcoming environment and knowledgeable staff make every visit a positive experience.

Useless Website - Spent ages filling in the same questions over and over again - then the webiste wouldn't save my answers with no clue as to why! Only wanted a course of Colchicine for Gout - As my local doctors (The Croft Surgery in Eastergate) are absolutely useless with no appointments.

I recently used the last of my gout medication which was at least two maybe three years old & still in date! So I ordered some more medication from Medical Specialists® Pharmacy however when the medication arrived it only had 9 months before they expired, I offered to return the items for a refund but was told no, do not use this company they are unreliable.

Incredibly helpful staff and really quick delivery! Highly recommend based on the service I received. I’ll definitely use them again ⭐️⭐️⭐️⭐️⭐️

Easy navigation through the website, prescription was ordered and ready in a timely manner. Always friendly and polite service. Cant fault them.

Fabulous service, Staff friendly and professional and dealt with my queries quick. I found the website very easy to use and my medication got delivered next day.

Fab service, I found the website very easy to use and any queries that I had, was dealt with in a quick and professional manner. My medication was delivered next day too.

Exceptional experience with this online pharmacy! The medication I ordered worked wonders, and the entire process was smooth and convenient. Quick delivery, genuine products, and great customer service. Will definitely be ordering again and recommending to others!

Amazing service and fast delivery!!

Quick and easy system to use with excellent customer service!
Would 100% recommend!

Ordered medication and it arrived the next day. The website is super easy to use which is great for me as I'm not tech savvy.

Ordered my medication, it came the very next day, Super easy website to use and I found everything I needed. Would highly recommend and I would definitely use again.

5* service without a doubt. They are so helpful when you phone them, and delivery is fast. 1st class

Absolutely appalling online pharmacy, these "people" are mafia online chemists making a lot of money from poor people who for whatever reason cannot be prescribed safe medication normally via a dentist or GP.

Do not give them your money do not bother and ignore any positive reviews about them absolutely disgusting way to prescribe medication online after you have paid them, after money has been taken.