Medical Travel Shield Reviews 

557
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We always use Medical Travel Shield when going for Dental treatment in Turkey. We have peace of mind with them. Laura was very patient and helpful but Maureen was extremely efficient and passed our cl... Toon meer

Beoordeeld met 4 van de 5 sterren

My journey to Turkey and back to the UK with my wife was a very successful and enjoyable one. Thank you for providing us with travel insurance and for the excellent service you offered. I am ver... Toon meer

Beoordeeld met 5 van de 5 sterren

Communicate was quick and claim dealt with straight away I have used medical Travel shield 3 times now with no problems I will use them again and always recommend them to friends having treatment... Toon meer

Beoordeeld met 5 van de 5 sterren

One of the reasons it took me so long to opt for dental treatment in Turkey was anxiety about what I would do if something went wrong. Well, it didn't exactly go wrong, but as often happens, my bite w... Toon meer

Bedrijfsgegevens

  1. Reisverzekeringsmaatschappij
  2. ook in
  3. Verzekeringsmaatschappij

Geschreven door het bedrijf

Medical Travel Shield offer single trip medical travel insurance which is designed for patients travelling abroad for either Dental treatment, Cosmetic surgery, Elective surgery or IVF/Fertility medical treatment. Medical travel cover can also be provided for the patient’s travelling companions. At Medical Travel Shield, we can provide you with everything that you would expect from a standard medical travel insurance policy including; lost or stolen items, accidental illness or injury and cancellations or curtailments outside of your control.

Refund promise

No admin or cancellation charges

If for any reason, before your date of travel you need to cancel your insurance, a full refund will be provided as long as no claim has been made under the policy.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

557 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(557)

196 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Was glad I didn't need a claim but at…

Was glad I didn't need a claim but at least it was good knowing you were thete for me thanks x

27 april 2026
Logo Medical Travel Shield

Antwoord van Medical Travel Shield

Thank you for your feedback. Don't forget, if you suffer a complication within 12 months of your treatment, you are able to submit a claim for a return trip.

Beoordeeld met 4 van de 5 sterren

Conundrum...

Conundrum...
How can one rate an insurance policy?
Unless one makes a claim, it is difficult to assess.
Fortunately, I didn't have to!
So, all I can comment on is the ease of achieving cover. It wasn't entirely straightforward. Since my cover required more than one destination... and the website didn't offer that option. I telephoned the information line to see if i needed to get two separate policies. I was informed that it wouldn't be necessary for the two destinations that I required. (Just send a covering email to confirm the places and dates). Since I had used their services recently, I was given a discount code to use. All the electronic confirmation of cover came through very promptly.

25 april 2026
Logo Medical Travel Shield

Antwoord van Medical Travel Shield

Thank you for your feedback, it is really appreciated.

Beoordeeld met 3 van de 5 sterren

Don't need to claim so not sure but…

Don't need to claim so not sure but service was ok

23 april 2026
Logo Medical Travel Shield

Antwoord van Medical Travel Shield

Thank you for your feedback. Don't forget, if you suffer a complication within 12 months of your treatment, you can submit a claim for a return trip.

Beoordeeld met 5 van de 5 sterren

Had to go back to get some corrective…

Had to go back to get some corrective treatment done in Turkey. Customer service were always quick to respond to my questions and paid out with speed after my return.

18 april 2026
Logo Medical Travel Shield

Antwoord van Medical Travel Shield

Thank you for your feedback, it is much appreciated.

Beoordeeld met 1 van de 5 sterren

Issue with the policy wording

Issue with the policy wording - needed to be corrected - despite two emails of urgency sent to the advertised email address I did not have a response. This could have made the policy invalid and potentially issues with you paying out.

Very bad service.

18 april 2026
Logo Medical Travel Shield

Antwoord van Medical Travel Shield

Hi Laura, thank you for taking the time to leave a review. We are disappointed to hear that you are unhappy with the service you received as we pride ourselves on our customer service. I have searched through all of our emails and sorry but we cannot find any emails from the address on your account. I can assure you that we would not have invalidated your insurance in the event of a claim, if you could evidence that you sent those emails, which we are sure you can. We can only apologise and if you do need anything in future and you do not receive a response, our team are always happy to assist over the phone too so please call us on 02034091236.

Beoordeeld met 5 van de 5 sterren

We had to change our policy from 1…

We had to change our policy from 1 policy too 2 no problem and then linked us together very professional would highly recommend them

21 april 2026
Logo Medical Travel Shield

Antwoord van Medical Travel Shield

Thank you for your feedback. We are always happy to help.

Beoordeeld met 5 van de 5 sterren

Exceptional company

Exceptional company. They responded quickly to my query whilst abroad. I made the decision to wait until I was home for my treatment but I can honestly say the care and compassion by their team was outstanding.

3 april 2026
Logo Medical Travel Shield

Antwoord van Medical Travel Shield

Hi Maria, thank you so much for your feedback. We were happy to assist you and hope that you are feeling better now. You know where we are if you need anything in future.

Beoordeeld met 5 van de 5 sterren

Medical Travel Shield were excellent in…

Medical Travel Shield were excellent in helping me to set up insurance for a medical procedure being carried out abroad. Fortunately, I did not have to use my policy as everything went swimmingly, but suffice it to say that we got comfort from the fact that we knew we were covered. Now safely back I home I would certainly contact Medical Travel Shield should I need such insurance in the future.

7 april 2026
Logo Medical Travel Shield

Antwoord van Medical Travel Shield

Hi Phillip, thank you so much for your feedback. We are glad you had a safe trip.

Beoordeeld met 5 van de 5 sterren

Essential for Medical Travel – Fast, Supportive, and Reliable

I’ve used Medical Travel Shield five times now, and on one occasion I needed to make a claim. The whole process was incredibly straightforward they made everything easy to understand and handled things efficiently. After submitting my paperwork and receipts, the payment was processed within just a few days.

During was a stressful time, their staff were genuinely supportive and helpful, which made a big difference. Based on my experience, I’d highly recommend them to anyone travelling for surgery.

7 april 2026
Beoordeeld met 5 van de 5 sterren

Medical Travel Shield

Worth every penny.

I took out the insurance as a just in case as I was not anticipating any issues two month later I broke my temp teeth and had to return to Turkey .so pleased I did .the insurance has paid out and covered the cost of my trip for me and my wife the lady who sorted my claim Laura was fantastic. And pleasure to work with.

5 star service from Laura and Medical Travel Shield

17 maart 2026
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