Medical Travel Shield Reviews 

Getting insured with Medical shield was very easy and gave me peace of mind, fortunately I didn’t have any problems so didn’t need to contact them, non the less, I was happy with the cover offered

Do not trust this company. I contacted them in January to get a claim form . I could not open link. I rang and spoke to them and they said not to worry I would receive it. I’m now in Lithuania, post revision surgery sending e mails. Louise from claims is saying she’s not receiving my emails. Now saying because I don’t send proof for a clam before I left UK I’m not covered. I said pull out the recording of me telephoning saying I couldn’t open email but so it’s in their favour they don’t record phone calls . I’m not the only one here at the clinic 2 other patients have had no pay outs so everyone is going to agree to warn other people on nordes Facebook not to use them . The emotional stress I’m feeling is overwhelming.

Took a medical travel insurance out for me and my daughter for turkey dental treatment good company

Easy to aquire on line , Great to have the reassurance of the right insurance !

The policy was simple enough to take out - not had to use it fortunately so far, but felt better for having the cover if needed

Excellent service and value

Easy to book and understand.. no hassle and very friendly staff to help with any questions

Easy to sign up for 2 people thankfully never needed to use it & covers for return travel

Having piece of mind when travelling abroad for cosmetic treatments.

Excellent ease of use for recent travel for surgery

I have not had any issues so far

I was very confident traveling to Turkey for dental work once I knew that I had my medical travel insurance. It was very helpful to my confidence to know that just in case there would be any problems, having insurance meant that I would have access to addressing them. So far, I have had no issues, but was very pleased when Medical Travel Shield contacted me on my return to see if I needed to make a claim.

I just returned from a second visit to WestDent Clinic in Izmir, Turkey.
The first trip was for full mouth extractions, the installation of 12 Zirconia implants (6 upper jaw, 6 lower jaw) and gums stitched over the implants to help Osseointegration.
The second trip was for the final treatment, including the installation of 24 Zirconium crowns.
I made sure to get the correct travel insurance beforehand, and used Medical Travel Shield for both trips.
I would highly recommend taking out the correct insurance when traveling abroad for elective medical treatment.
It is definitely worth it for the piece of mind it provides.
I would definitely recommend this company to anyone!

Having used medical travel shield for the first time for travel insurance where I was attending for cosmetic surgery I was very impressed with the overall price, ease of use and service.

During my surgery I required some additional treatment which wasn’t covered by my original planned cosmetic service package.

I had secured invoiced and medical report from the surgeon and liaised with medical travel shield afterwards to request a claims for.

Laura within the claims team was excellent, quickly consulting with me around what information was required, any additional information that may be required/needed prior to submission and this resulted in my claim being accepted and paid out within 48 hours of submitting the claim.

A huge thank you to Laura in the claims team, the service offered by medical travel shield and the peace of mind knowing I had cover for my surgery whilst away.

I would throughly recommend medical travel shield to anyone choosing to travel for cosmetic/elective surgery abroad. Hopefully you will never need to claim, however, the peace of mind knowing they are there to cover any unforeseen circumstances is worth the extra money.

Thank you very much to Medical Travel Shield.

Great to deal with, so easy to set up

The ability to navigate the website is good. Thankfully I've not had cause to use the policy

I am very pleased that we took out this insurance!
A planned cosmetic surgery had to be cancelled when an unknowing, life-threatening condition was identified in pre operative tests.
This led to emergency surgery, which cost £5000 along with £270 for a C.T scan.
It was a relief when the claim was accepted and the insurnace covered both the operation, C.T scan, and also the none refundable deposit for the planned cosmetic surgery.
We were not charged for the cancelled cosmetic surgery so I am unsure if that would also be covered.
Like all insurance companies they do detailed checks and expect all the evidence to be provided. This included blood tests post op and follow up, ultrasound report, C.T scan report , full surgical report, a letter stipulating what the planned surgery was (with dates) from the consultant . A broken down invoice of all procedures and the original flight schedule.
Fortunately, I was able to obtain these via my coordinator but it would have been better, in hindsight, if I would have had all the information at the point of discharge to speed things up.
The emergency surgery was 26th Dec and I was notified on the 20th Jan that the claim had been excepted so providing you can give them all of the evidence, my claim took less than a month.
I was dealt with by Heather, we mainly communicated via email which was handy for me with work but she was happy to.ring me and offered on a couple of occasions to talk things through.
I wouldnt hesitate in taking out this insurance in the future, it was well worth just over £100 when the claim settlement was £5570. They deducted the excess of £100 (which i think is reasonable) and £100 for the cancelled surgery (not sure why)

Just ensure that you get all of the necessary evidence needed and the process seemed pretty straight forward.

Given the emergency surgery was completely unexpected, this insurance turned out to be a very good policy in this situation.