Melbourne Airport Reviews 

As a 92 year old single male I would say that I was treated with all due respect and courtesy, requesting aid from a member of staff I was offered to be taking by a wheelchair from car drop off point to flight terminal. I have no hesitation saying that during the changes to the Airport it would be very difficult all employees. Good luck

Shops with no prices on sale goods, "Duty-Free" alcohol 15 dollars more then Walmart! 11 dollars for a can of beer. Security staff very rude. Seats falling apart.
This is Melbourne Airport in Florida!

The general security staff are rude. I couldn't hear what they said to me and when i said 'sorry what did you say?' a young woman gave me the most annoyed look and repeated herself in a rude and irritated tone. Same thing happened after I walked through the body scanner. I don't understand why people have to be so rude. If they can't be nice human beings, call in sick and stay home. People don't deserve to be spoken to so rudely.

Absolutely unacceptable condition for a paid staff car park
I pay every month to use this staff car park, yet the condition it is being kept in is absolutely unacceptable. As you can see from the photo, there is rubbish and debris left all over the ground, including cans, food/drink packaging and other waste. There also appears to be sharp debris and what looks like broken glass, which is a genuine safety concern for both staff and vehicles.
This is a paid facility, so it is reasonable to expect basic cleaning and maintenance. Instead, the car park is dirty, neglected and clearly not being cleaned regularly enough.
Staff should not have to pay every month just to park in an area that looks like this. Management needs to take this seriously, arrange regular cleaning and address the safety hazards immediately.
Very poor standard for a staff facility and extremely disappointing for something we are paying for every month.

A very bad experience with such an international airport. My son 20 year old boy travelling by himself was taking off with Qatar airways when he suddenly didn’t feel well. The airlines doesn’t assist him and they decide that he had to leave the plain with the promise that he would receive medical assistance through the airport service. Once at the airport he waited almost 2 hours to be told that it was too late (midnight) and the clinic was closed. After that no assistance . He being sick had to search for a hotel and ask for help there. Unbelievable and so unprofessional. I have also spoken on the phone being so worried with the airport operator that was with him and he was so rude and unprofessional to both of us stating that it is normal there is no medical assistance at such late hour. We are traumatised by this experience . We are from Italy and having our son so far away by himself treated like this…unacceptable

All the staff for check in is allright. But the restaurants and toilets in front of customs are so very dirty! That's not Aussie worthy!

Awful, just a bunch of white supremacists on a power trip. Especially Claire Storey, a blonde, shoulder-length haired, psychopathic woman (questionable with her Quagmire jawline and Nigel Thornberry nose). Snorlax from Vietjet canceled my flight because they stupidly put baggage claims next to arrivals when I was also internationally transferring.

The wifi acts up so I didn't get a notification that my bags were in gate 4 until after he'd told me and its a complete nightmare making wifi calls to the travel insurance or airline company. Jetstar were way more accommodating. Least they didn't act like they slept with someone or was related to the boss to get their jobs!

Big thank you to Indra for cheering me up when I burst into tears and had a complete breakdown. She was one of the few that actually had a conscience or human decency to help.

Melbourne airport terminal carpark had the reputation for most expensive in the world. Now it has gone completely predatory. If you don’t book online, you face 50% higher rates.
Booking online has its own challenges.
While there is an allowance for coming earlier, the carpark must be left before the end of the booked period, otherwise, the higher rates apply. If meeting a family member at the airport, the flight delay is not always announced early enough to be able to schedule the parking period precisely. Delays in luggage and customs can’t be predicted. The booking cannot be changed later than 2 hours before its start. Damned if you book, damned if you don’t. melbourneairport.com.au(/)parking-terms-and-conditions
The booked time has to include 20 min to find a free parking bay and 15 min to walk to the terminal and back to the car, because the bay you found is far, far away, due to the building works.
The way things are going, it might be CHEAPER TO CATCH A TAXI OR UBER instead of using one’s own car to send off or meet family members. The expensive upgrade going on at the moment might never be paid off, because the parking is prohibitively expensive.