Market Harborough Building Society Reviews 

Applied on line for a savings account. Was contacted by phone shortly after and told there was an issue with my application. Totally my fault and I hadn’t changed the year from the preset so my date of birth was wrong. She told me I could reapply but also told me they’d added new offers that I may want to look at. She was right and the new offer was better than the one I’d originally applied for. My application was approved not long after and all relevant details sent to me by email. Had no issues logging in or adding funds so a very straightforward and positive experience. I did have to upload a photo of my passport, a bill and a selfie which I’ve never had to do to open an account before but it was very straightforward. Would definitely recommend.

My query was answered and resolved quickly. The staff member I spoke to was extremely friendly and personable. Excellent service.

This is the first time I have used MHBS . I am. Dry impressed so far. Absolutely wonderful customer service and extremely efficient. Very happy with them

I phoned Market Harborough today and spoke to Emma, I found her to be very understanding and helpful with my problem, she said she would phone me back when she had sorted everything out for me. A while later Emma did phone me and had straightened out all my account for me. I would strongly recommend this building society and Emma who is kind and very considerate

Investments
Our meeting face to face with Jay was very helpful explaining what options we had regarding our savings.
The meeting took place in the Market Harborough Branch.

I needed some information about interest on an account. The Customer Service team replied very quickly with clear instructions on how to obtain the details I needed

Jane at the Rothwell branch was very helpful and went the second mile in sorting a transfer for my father.

Superb, person-centred customer service from Laura today. Visited the kettering branch with my elderly father, who doesn't hear very well. Laura explained everything thoroughly, in simple clear terms, in order for my father to make an informed decision. Great, personalised service from a local Building Society. Thank you.

Emma in the savings support team was very extremely helpful and professional, Emma phoned up following an email I sent and answered our questions very quickly and satisfactory. First class service.

Went in to open a savings account,i knew which one i wanted to open.
Did the tranaction quick and thorough, explained everything and gave me some information about the account l opened. Gave me information on other accounts if in the future i like to open another one.
Andy was very helpful and welcoming as new customer, was satified with my transaction .

Oh my goodness, what a breath of fresh air these folks are!
Having spoken to them over the years and again today I always find they are so polite, take their time - never hurry or make you feel you a problem client!!

Easy to deal with and great customer service

I must have ticked the wrong box about offshore status and recieve a letter with SAE. The error was corrected promptly. Excellent customer service.

Prompt phone pick up, patient courteous help from Emma given to this old person to gain online access.

Very professional experience this morning with the two ladies at Kibworth.
They were very helpful and made the whole process easy and relaxing
Thank you
Nick

I have been dealing with MHBS for over 55 years, firstly securing a mortgage from them when I firstly got married.
Since then I have always used them for safe keeping of my monies over the years.
From when I first stood in front of their Manager a "Mr Mee" to discuss my forthcoming marriage and need to buy a home all those years ago until the present day everyone at MHBS has been firstly professional and VERY, Very helpful to me, my wife and family.
MHBS is FIRST CLASS

Paul & Sandra Joy

I spoke with a helpful and patient lady called Emma. Talked me through my login in issues and withdrawal process. She was professional, well mannered and knowledgeable...a great combo!

Very plesant experience. Emma was helpful and walked me through each step which i needed help with. Task was easy to complete with emmas help and it took minimal time