Mia Bella Couture Reviews 

Mia Bella is the ideal boutique for all of your daughters’ special events, prom, winter formal, senior recognition , bridesmaids dresses etc. Derek and his team are so warm and friendly and have the largest inventory anywhere. They have also done custom dresses for my 3 daughters.

Just on time ! Beautiful dress ! 👏👏👏👏

Loved the dress. Shipping was fast.

They speak Spanish and a give me a super deal !
Love the dress

Customer service is the worst I've experienced. When you finally receive a response from someone, they are rude and tell you that they are not going to respond to your messages any further even though they have done nothing to try and resolve your issue. In addition, they are dishonest. Took months to ship a dress and they finally told me that they didn't have the gown in my size and was trying to obtain it from Australia. They also accused me of altering a dress that I returned because their "quality control" did not inspect the dress prior to shipping it to me. In the timeframe from when I received it to when I returned it, it was not humanly possible for me to have it altered.

Unfortunately, I still had a credit I needed to use and purchased a dress recently. It came balled up in a plastic bag instead of a box, with the hanger broken into 3 pieces. Worst part is the dress looks like it may have been a sample because there were several snags and what appeared to be deodorant on it. I will not waste my time reaching out to them about this, because they will not do anything to rectify it and will probably carry the same rude tone as they did last time. Steer clear!!

Hi my name is Zach Thomas, I was up at y’all’s location earlier today and I just wanted to thank Danny and Daryl who work there for being so nice, supportive and caring you both made feel very welcomed and very comfortable, and very appreciated so from the bottom of my heart truly thank you both of you it means a lot so thank you! Trying on those dresses was the best thank y’all

They were SO quick and kind there. I own a bridal salon and they make you feel as if you’re trying on wedding dresses yourself! So helpful and attentive.

Perfect dress with customizations for my daughter's wedding! Thank you Derek!

They have the best customer service I’ve ever dealt with for online shopping. I ordered a dress in olive green and the same day of ordering they called informing me that the manufacturer had stopped production of the color. They kept checking in with me until I decided on another dress which was very helpful considering the fact I’m forgetful and unorganized. They edited my order rather than canceling it so I didn’t have to wait for a refund while ordering another dress which was awesome. The dress came in a timely manner and was just like the photos! Good quality for sure. Customer service was so on top of it which made it a good experience.

I recently had a highly disappointing experience with Mia Bella Couture, and I feel compelled to share my feedback with fellow shoppers. I had ordered a dress from them several weeks in advance, clearly stating that it was for a very special occasion. However, my experience with their customer service and the delayed delivery left me utterly dissatisfied.

After three weeks of waiting anxiously for my dress, I decided to follow up on the status of my order. I spoke with a lady named Daryl, who informed me that the address provided was not working. This explanation made no sense to me, as I had previously ordered dresses from Mia Bella Couture using the same delivery address without any issues.

Regrettably, the dress did not arrive on time for my special occasion, leaving me in a panic. I had no choice but to rush and purchase a last-minute dress, which was both stressful and inconvenient.

What truly saddened me was the complete lack of customer service I experienced throughout this ordeal. Mia Bella Couture failed to provide the necessary support and assistance, particularly for a brand that prides itself on its reputation. It was disheartening to witness how they simply avoided addressing my concerns, especially since I was ordering from outside of the USA.

Based on this terrible experience, I strongly advise against purchasing from Mia Bella Couture. Their lack of accountability and poor customer service make them an unreliable choice. If anything goes wrong with your order, you can expect to be left in the dark and ignored. Save yourself the trouble and explore other options with more reliable and customer-oriented brands.

Beautiful dress, my daughter was happy

Beautiful gowns, but staff was not helpful, had to ask for help, and as we was leaving over heard staff talking about another customer.

No help with customer service, I paid $1800 for a dress that didn’t even come like it was in the picture and it was wrapped in the plastic bag it was all wrinkled and dress was short in the ftont which that doesn’t show in the picture, never again getting dress from them 0 stars

Beautiful dresses
Just with more selection and colors

Ordered dress weeks ago for event on 4/19/24 but still no dress. Called and was told dress was back ordered but assured will ship with hopes that my daughter can wear it for a different event. Several calls, email, text and no response with an update. If they were just honest we weren’t going to get the dress we would have shopped elsewhere. First time and last time. So disappointed can’t rate the dress we didn’t get.

Ordered 2 dresses. Got them in on a decent time frame. Was easy to go to store and return the dress we didn't want. Friendly staff helped us make it smooth.

this has been THE WORST experience i’ve ever had my prom is this weekend and i ordered my dress back in the beginning of march was told it would be one week then by the end of march and was then told they would call me back with an update last wednesday not only did i get no call back but not one answer to any of my calls and it’s monday for an $800 dress this customer service is not matching has ruined my entire prom!!

My order has still not arrived though it was ordered weeks ago. I have gotten no updated information about when it will arrive.

Dress came in good time. It’s beautiful