Your Fareham manager , Laura, went out of her way to source a 42ltr 3 way Cool Box for us , helping us to conduct the order online and so gaining a nice sale for Millets . In doing so ensured two ve... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent, friendly service. I called in this afternoon to see what was available for leather belts. There were none obvious so I asked the staff at the desk. The response was excellent, the man immed... Toon meer
Bedrijf heeft geantwoord
Good price for a new ebike and quick delivery using the delivery app that showed the exact location of the van and they called me ten minutes before arrival. Excellent service.
Bedrijf heeft geantwoord
Walking boots great value and have used shop before. Must admit was disappointed with actual service, wasn’t spoken to, except when she was talking into radio and said “size 7” and as she didn’t even... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Fareham
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
80/82 Osborne Mall, PO16 0PW, Fareham, Verenigd Koninkrijk
- 01329 553088
4,8
Uitstekend
622 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jake was very helpful and knowledgeable
25 augustus 2026
Review zonder uitnodiging
Antwoord van Millets - Fareham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great sale prices and staff above and…
Great sale prices and staff above and beyond
23 augustus 2026
Review zonder uitnodiging
Antwoord van Millets - Fareham
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Your Fareham manager
Your Fareham manager , Laura, went out of her way to source a 42ltr 3 way Cool Box for us , helping us to conduct the order online and so gaining a nice sale for Millets . In doing so ensured two very satisfied customers walked out of the store and were more than likely to choose her store next time around.
Via
8 augustus 2026
Antwoord van Millets - Fareham
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Great click and collect purchase
Click and collect purchase. Very easy to order and collect. Shop staff were very friendly upon collection. Boot bags are perfect and good value
6 augustus 2026
Antwoord van Millets - Fareham
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Good price for a new ebike and quick…
Good price for a new ebike and quick delivery using the delivery app that showed the exact location of the van and they called me ten minutes before arrival. Excellent service.
6 augustus 2026
Antwoord van Millets - Fareham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Easy to order on line
Easy to order on line. Rain jacket to replace one which was lost.
Easy to pick up in Fareham. Very pleasant service i shop.
Jacket looks fine but we've had no rain!
24 juni 2026
Antwoord van Millets - Fareham
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Great service from Millets as usual
Great service from Millets as usual
Sadly sandals ordered were much smaller than the advertised size so had to return item
30 juni 2026
Antwoord van Millets - Fareham
Hello,
Thanks for giving us your review.
We're always trying to better the service that we offer, it's nice to see that you gave us good marks.
Thanks again for the review,
Millets Customer Care Team
Excellent
Excellent, friendly service. I called in this afternoon to see what was available for leather belts. There were none obvious so I asked the staff at the desk. The response was excellent, the man immediately checked my requirements, disappeared for two minutes and reappeared with what I was looking for. At no point was I put under pressure to buy or made to feel a nuisance.
6 juli 2026
Review zonder uitnodiging
Antwoord van Millets - Fareham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Stylish waterproof and a bargain
Stylish waterproof and a bargain - what more can you want. Good pick up with friendly staff.
12 juni 2026
Antwoord van Millets - Fareham
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Good Peter storm jacket
Ordered a jacket online easy to do , collected from the store I chose fareham, staff friendly and helpful , good fitting jacket as well pleased with it and the price
29 mei 2026
Antwoord van Millets - Fareham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Antwoord van Millets - Fareham
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Ordered items in-line
Ordered items in-line. One item, pr Brasher walking shorts, came up too short. Returned to shop. Refund back in account very quickly. All processed by shop staff efficiently.
3 mei 2026
Antwoord van Millets - Fareham
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
The order was not provided!
19 april 2026
Antwoord van Millets - Fareham
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us
Thanks again for your time,
Millets Customer Care Team
Ordered online for store collection
Ordered online for store collection. No problems. Ordered 2 items kept one and staff were efficient sorting part refund. Always friendly and helpful at the Fareham branch.
13 april 2026
Antwoord van Millets - Fareham
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Having shopped with Millets in Fareham…
Having shopped with Millets in Fareham a number of times. I have to say , it's always good value, and the staff are always friendly.
23 maart 2026
Review zonder uitnodiging
Antwoord van Millets - Fareham
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Antwoord van Millets - Fareham
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
I was returning a purchase that i had…
I was returning a purchase that i had made online using PayPal as the payment method. The assistant was very helpful, reassuring me that she was checking the process as it had recently changed but telling me that my refund would be issued appropriately within a few days.
1 maart 2026
Antwoord van Millets - Fareham
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
fareham millets
Visited fareham millets over the weekend, was served by Lauren,
What an absolute credit to the company she is , amazing amount of knowledge and couldn’t do enough for me and my wife.
Huge thanks Lauren
We will be back for any more equipment we need in the very near future.
21 februari 2026
Review zonder uitnodiging
Antwoord van Millets - Fareham
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Fareham branch
Fareham branch. Assistant very helpful but did not have stock in my size and IT issues meant they could not order for collection in store. So, I had to order on-line which could mean fewer sales by the shop and another store closure. Please don't let this happen.
3 februari 2026
Antwoord van Millets - Fareham
Hi,
Thanks for your feedback.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Excellent assistance from knowledgeable…
Excellent assistance from knowledgeable assistant. Came away with a very good pair of walking boots.
27 januari 2026
Review zonder uitnodiging
Antwoord van Millets - Fareham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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