Millets - Fareham Reviews 

623
TrustScore 5 uit 5

4,8

80/82 Osborne Mall, PO16 0PW Fareham, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Your Fareham manager , Laura, went out of her way to source a 42ltr 3 way Cool Box for us , helping us to conduct the order online and so gaining a nice sale for Millets . In doing so ensured two ve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent, friendly service. I called in this afternoon to see what was available for leather belts. There were none obvious so I asked the staff at the desk. The response was excellent, the man immed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Needed a pair of certain walking boots (seen online) but none in stock, Lauren went out of her way to find them locally and arrange for them to made available within a few days wait. She went over an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Walking boots great value and have used shop before. Must admit was disappointed with actual service, wasn’t spoken to, except when she was talking into radio and said “size 7” and as she didn’t even... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Buitensportkleding- en uitrusting
  2. Activewear winkel
  3. Koffer- en tassenwinkel
  4. Kampeerwinkel

Over Millets - Fareham

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contactgegevens

  • 80/82 Osborne Mall, PO16 0PW, Fareham, Verenigd Koninkrijk

  • 01329 553088

4,8

Uitstekend

TrustScore 5 uit 5

623 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(623)

5.815 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great customer service

Very helpful guy in store today.
Great to have good customer service 👍🏻

19 september 2023
Review zonder uitnodiging
Logo Millets - Fareham

Antwoord van Millets - Fareham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Good service

The manager,Lauren served me. She was politeness itself ,friendly and was able to provide me with exactly what I wanted/ needed

18 september 2023
Review zonder uitnodiging
Logo Millets - Fareham

Antwoord van Millets - Fareham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Beoordeeld met 4 van de 5 sterren

Helpful staff but small store

Friendly, helpful staff. But sadly the store was too small for what I needed (camping equipment) and the change from summer to winter stock meant I had to order online if I wanted what they had online. No option to order and pick up which is a shame. Still bought a few things at good prices.

17 september 2023
Review zonder uitnodiging
Logo Millets - Fareham

Antwoord van Millets - Fareham

Good Afternoon

Thanks for the positive review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Anthony,
Millets Online Review Team.

Beoordeeld met 5 van de 5 sterren

Staff are very knowledgeable and…

Staff are very knowledgeable and helpful. We received great help to choose the correct equipment, furthermore provided ample advice on anything they didn't have in stock.

16 september 2023
Review zonder uitnodiging
Logo Millets - Fareham

Antwoord van Millets - Fareham

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

What shopping should be like

Went into Fareham branch on the offchance seeking some trousers. Shop was clean and tidy and the two assistants, Tela and Megan, friendly and helpful. It appeared that they were glad to be there, which makes such a pleasant change from many establishments. Happy with my purchase and with the experience.

12 september 2023
Review zonder uitnodiging
Logo Millets - Fareham

Antwoord van Millets - Fareham

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

The lady who served ideas very patient…

The lady who served ideas very patient very knowledgeable and and nothing was too much trouble for her for advice and her name was Lauren from West Street Branch, Fareham HantsI am not going to comment any more as I have been hospitalised since that and am too weak to do more

31 augustus 2023
Logo Millets - Fareham

Antwoord van Millets - Fareham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Good product, helpful assistant

Just popped in for a couple of discounted tee-shirt. Good quality at a good price. Met by a very cheerful assistant with the right amount of friendly welcome without being pushy. Perfect.

30 augustus 2023
Review zonder uitnodiging
Logo Millets - Fareham

Antwoord van Millets - Fareham

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
JD Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very willing and helpful staff.

Very willing and helpful staff with a cheerful disposition…
Owen in particular was a great help in purchasing a pair of good quality walking shoes..

10 september 2023
Review zonder uitnodiging
Logo Millets - Fareham

Antwoord van Millets - Fareham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very friendly staff

Very friendly staff! Megan was very helpful and products in Millets always feel very reasonably priced.

8 september 2023
Review zonder uitnodiging
Logo Millets - Fareham

Antwoord van Millets - Fareham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Good experience

Everyone is always so helpful and friendly. The only downside, is the heat in there. The poor staff!

3 september 2023
Review zonder uitnodiging
Logo Millets - Fareham

Antwoord van Millets - Fareham

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Staff are very welcoming and friendly

Staff are very welcoming and friendly! Always a pleasure speaking to them. Only downside is temperature in the store due to air con. Feel sorry for the hard working staff having to work in those conditions.

1 september 2023
Review zonder uitnodiging
Logo Millets - Fareham

Antwoord van Millets - Fareham

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

5 star service just before closing time!

Considering I walked in the door at about 1720, Megan could not have been more helpful in getting a pair of Merrell walking shoes for me. Cheerful, engaging and efficient, she was an absolute star despite the proximity to closing time.

17 augustus 2023
Review zonder uitnodiging
Logo Millets - Fareham

Antwoord van Millets - Fareham

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Beoordeeld met 4 van de 5 sterren

Bought an electrical hook up

Bought an electrical hook up, I had it ordered in store for home delivery

28 augustus 2023
Logo Millets - Fareham

Antwoord van Millets - Fareham

Good Afternoon

Thanks for the positive review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Anthony,
Millets Online Reviews Team.

Beoordeeld met 5 van de 5 sterren

Great service

Really helpful assistants. Bought one pair of trousers, assistant ordered the 2nd pair on line and they arrived the next day! Brilliant!

26 augustus 2023
Logo Millets - Fareham

Antwoord van Millets - Fareham

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly staff

Very helpful and friendly staff. Though one member was unable to answer a question he apologised and referred me to his manager who was able to resolve my query.
Always a pleasant experience browsing/ shopping here. Thank you.

25 augustus 2023
Review zonder uitnodiging
Logo Millets - Fareham

Antwoord van Millets - Fareham

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Beoordeeld met 1 van de 5 sterren

Shop here to be humiliated.

I have shopped at Millets Fareham for over 20 years and today left feeling humiliated. I browsed the sale items and placed them on the counter whilst I looked at the rucksacks. When I paid, I was asked to walk through the exit door to be scanned for tags in my bags. The security scanner needed to be switched on at the wall, assistant 007 announced to the shop. Rude and totally unnecessary.

25 augustus 2023
Review zonder uitnodiging
Logo Millets - Fareham

Antwoord van Millets - Fareham

Hello Moi,

Thank you for taking the time to leave a review.

I am sorry to hear that on your recent shopping trip to one of our stores the experience was not as expected for our customers.

Please contact us at onlinereviews@millets.co.uk quoting TP40584 as the subject and include in the email your order full name, billing address the store you visited along with the date and time of the visit so we can assist you further with this.

Regards,
Emma,
Millets Online Review Team.

Beoordeeld met 5 van de 5 sterren

Friendly and helpful

Friendly and helpful. Good price.

23 augustus 2023
Review zonder uitnodiging
Logo Millets - Fareham

Antwoord van Millets - Fareham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Beoordeeld met 4 van de 5 sterren

Staff excellent

Staff excellent
Range and price very good
Shop way too hot

19 augustus 2023
Review zonder uitnodiging
Logo Millets - Fareham

Antwoord van Millets - Fareham

Hi,

Thanks for the amazing review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Kind regards,

Maria,

Millets Online Reviews Team.

Beoordeeld met 5 van de 5 sterren

Very helpful staff…

I visited the shop yesterday to try and find some walking shoes for my difficult feet. I was very impressed by the staff here, Gemma was absolutely wonderful trying her best and taking time to show me various types of shoes, she was very kind and patient and made me feel special. In the end I didn't buy anything but Gemma gave me valuable advice about what I should be looking for and I will definitely come back to the shop to see new models. Well done, Gemma, thank you very much, much appreciated.

21 augustus 2023
Review zonder uitnodiging
Logo Millets - Fareham

Antwoord van Millets - Fareham

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

In wanting a specific piece of clothing…

In wanting a specific piece of clothing for outdoors, I received excellent advice from salesperson George at Fareham Milletts. He was patient and knowledgeable.

5 augustus 2023
Review zonder uitnodiging
Logo Millets - Fareham

Antwoord van Millets - Fareham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

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