Millets - Hastings Reviews 

Bought new walking boots. Had feet measured and discovered that I needed a size longer but narrower than I expected.

I went into Hastings Millets and the staff were knowledgeable, polite and informative. I have now made my decision and I am returning to the store today to make my purchase. It's great to still have a few real shops on the high street, you cannot beat the real thing in my opinion.bi do shop on line but I have had to return items a good few times because of tricky quality, sizing and not turning up or damaged in the post.

Ethan and Richard were exceptionally friendly and helpful, and knew their products well. Thank you!

Phil was friendly and helpful, nice easy communication.

Phil, Sale Assistant was fantastic when buying my purcase. Recommend higly

I went into Hastings millets today, to purchase a new pair of walking boots following 8 wks post operative foot surgery
I was served by Lucy to start with, but then Phil come and helped as I was having difficulty getting the right walking boot.
Phil had excellent knowledge, and gave me good advice on which boot would be better for me. I tried on two different types of Boots.
I did purchase the first pair i tried on as they were better fit and felt so more comfortable
Thank you both for your help. You made choosing the walking boot seem simple.

I was served by Harry, who was friendly as were some other staff. There were some actual reductions, alongside the usual pretend sale nonsense.

Found exactly what I was looking for straight away. Phil, came to help me with my proposed purchase, measured my feet to make sure the shoes were a perfect fit. Quality consistent service again from the Hastings store. Thank you. Looking forward to wearing my Merrells in India soon

I visited Millets Hastings with a choice of 3 walking boots in mind to try on and choose a winner, anyway I was approached by Harry and after some very useful information and excellent customer service, shoe sizing etc, all given with a professional and friendly manner, I purchased my winner!! Thank you Harry and thank you Millets.

Knowledgeable, friendly & focused on finding the right footwear for me. I bought quality shoes at a great price: what more could I ask for? Phil & his colleague Lucy are a credit to Millets in Hastings

Harry was very helpful from the moment we walked into the shop. Great choice of walking boots and excellent advice. Thanks to both Harry and Sophie. Great service.

Was given a warm welcome to your hastings branch on the afternoon of Friday 9th January by staff members , I was looking for a winter coat for myself , I was offered help and staff gave great practical advice on what coat may suit my needs when I explained what I was looking for .

I found one I liked but they didn't have my size ,this is when Henry offered to check on line for me to see if I could order one , they found one and even ordered it for me. So helpful for me as I'm not that confident with ordering on line for home delivery .

I was very pleased with your staff in the hastings store , so helpful and understanding of my needs .

Lovely service. We were welcomed and asked if we needed help and how we were doing. A lovely lady served us on the checkout and offered us a bag after my mum and I faffed around trying to fit it in the bags I already had.

Excellent knowledge this is my second purchase of scarpa walking boots from millets.
Good advice and helpful friendly service.
Previously I've always gone to the bigger equipment stores in london.
Its nice to go to my local store (Hastings) and get the same thing locally.
Thankyou Phil for being so helpful.

Harry was brilliant. Very patient and knowledgeable. No problem getting out multiple types of walking shoes and sizes to try. You can’t do that online!! Plus, the price was good, and I got my Veterans Discount, so can’t recommend enough.

Very helpful and polite Harry gave service with a smile lovely experience

My partner and I were both served by Harry. He was very helpful and engaging. As was his colleague who put the purchases through the till. Customer service as it should be. Indeed, this is routinely our experience of the Millets Hastings store.

Harry served me and was really helpful. He gave excellent customer service, advising best fit and a new method for my laces! Thank you, I would definitely recommend Millets.

Popped in for a pair of walking boots asked the assistant for some help with a couple of questions, he was extremely helpful and patient and also made some recommendations for cheaper alternative although I never intimated cost was an issue, so that gave me some insight to the type of salesman he was, I bought the boots and something else that struck me was the other bit of advice he gave, wear them in the house a few times and if not satisfied then return within time for a full refund. Legend