Millets - Newquay Reviews 

Good service, knowledgeable staff.

Matt and Adrian were very helpful in assisting me on buying what I needed, very informative and friendly. Strongly recommend!

Holly was fantastic. Couldnt ask for anything better.
I am so fussy with my shoes and if they are comfortable. Backwads and forwards she was, all with a smile and such a happy vibe.
Will definatly buy from here again!

Great service
Helpful staff

After having a look around, Matt came and helped me make my decision on what to get. He was great and helped me get all the gear I needed for a winter Canada

We received excellent customer service when buying walking shoes. The assistant was very patient and helpful to my husband when he heard that he had hip and mobility problems.

A UPS package due to be delivered to me went missing. After several unsuccessful calls to their helpline I called Millets as a long shot as they are a UPS access point. I spoke to Matt who was so friendly and he offered to try and track it down. The next morning he managed to find my parcel and called me straight away to let me know. None of that was his responsibilty but he saved the day. He is now a celebrity among my colleagues who followed the saga of the missing parcel and Millets Matt the hero. Cheers Matt.

A huge thank you to Adrian and Matthew at Millets Newquay for their fantastic customer service today. They helped us restock our go-bag with reliable waterproof clothing, a Leatherman multi-tool (complete with tin opener), a portable stove, and several other key items.
While we hope never to need it in an emergency, we now feel much more prepared — and thoroughly enjoyed the friendly atmosphere and helpful advice in-store.

Staff were helpful and knowledgeable and products were reasonably priced and well made.

Holly and her colleague were very friendly and very helpful, great customer service

The staff in the Newquay store are always very friendly, helpful and give great service. Very impressed

We purchased a pair of walking boots. We were served by Holly whom was very attentive and knowledgeable and gave us advice on gaining the correct fit which was invaluable for comfort.
I can’t wait to try the boots out now.

Popped into Millets in Newquay on a flying visit as I needed some new walking boots. I used to shop at the Truro branch before it closed, so it was lovely to visit again. The store being dog-friendly was the first big bonus!

Holly was so welcoming and helpful — she really knew her stuff, brought me lots of great options, and never rushed me while I made up my mind. Thanks to her, I found the perfect pair of boots. Absolutely 5-star service from start to finish. Thank you, Holly! 🥾🐾

We visited the Millets in Newquay to buy some walking boots. Holly was very helpful & informative. I have worn the boots every day since purchasing them & they are great boots.

Holly was really helpful in advising me what coat would be the most suitable for me and my needs, really friendly assistant! Thankyou holly!

Pop in regularly for various outdoorsy related stuff. This occasion went in for a new backpack. Very kind staff who don't mind the otherwise whacking great wheelchair driver coming in. Good deal this time too!

Very friendly and helpful employees
Cheap and affordable clothing.

Popped in for some Merrell shoes - as needed some proper waterproof shoes and ably assisted by Nick - even bought a Aussie hat and sorted out military discount - job done!

Was helped by a very patient Holly yesterday when choosing walking shoes. Thank you!