Millets - Newquay Reviews 

772
TrustScore 5 uit 5

4,9

12-14 Bank Street, TR7 1JF Newquay, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Went in looking for new walking shoes. They didn't have my size but the gentleman showed me alternative options and offered advice He was very helpful and really chatty. He used to be in the army bu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Purchased a Gazebo for an outdoor event and was concerned that it was not going to arrive at the store in time. Nick at the Newquay store was very helpful and promised to ring me as soon as it arrived... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been visiting Newquay Millets regularly over the last few weeks to finalise a purchase of walking boots. All staff have been professional, courteous & informative. Today we made our purcha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I bought a mid layer, light fleece, with quarter zip, and a hooded, full zip fleece jacket. Millet's own brand OEX, and very nice fit, in bright colours. Come on Millets! Enough of the boring black c... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Buitensportkleding- en uitrusting
  2. Activewear winkel
  3. Koffer- en tassenwinkel
  4. Kampeerwinkel

Over Millets - Newquay

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contactgegevens

  • 12-14 Bank Street, TR7 1JF, Newquay, Verenigd Koninkrijk

  • 01637 808971

4,9

Uitstekend

TrustScore 5 uit 5

772 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(772)

5.752 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Easy to order online

Easy to order online
Good quality item

25 september 2024
Logo Millets - Newquay

Antwoord van Millets - Newquay

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Amazing service

Well, what can I say about the amazing service we had from the staff at Millets in Newquay, especially James. From the moment we walked in till the time we walked out james was professional and nothing was too much trouble for him. He even made the time to show some love to our Patterdale Terrier puppy Ruby. James made such an impression that we went back a few times for separate purchases when we could quite easily have gone elsewhere. So on closing I just want to say thankyou to James and hope that Millets managers rewards this young man as his customer service is off the chart.

18 september 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Holly really helped me pick the right boots. She was very patient , could see by the way I was walking the boots I wanted were wrong. Thank you the boots I got fit well and a good price. Thank you!!

20 september 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Called into Milletts Newquay didn’t…

Called into Milletts Newquay didn’t realise it was almost closing time looking for a couple of fold up Mac’s
Sarah R came over to see if we needed any help and she was brilliant showed us what was available asked us if we would like to try the garment on and was generally a very helpful person considering it was at the end of a long day the service was first class
We purchased two macs

19 september 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Nice lady SJ served me today

Nice lady SJ served me today. Great help and service. A credit to the Millets chain 👍👍👍

13 september 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great Customer Service

Assistant James was very friendly and helpful. Didn't have jacket in my size so he suggested that he could order it on line in my size to my home address, which he did. Super efficient.

12 september 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Went in for new shoes

Went in for new shoes, had holly help me and was super helpful, nothing was too much trouble, even left with things I didn't know I needed!

9 september 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Helpful and Knowlegable

Love coming into Newquay Millets, all of the staff are super knowledgeable and helpful. Nothing is too much trouble. Amazing customer service and a great looking store.

9 september 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very helpful member of staff ( Holly )…

Very helpful member of staff ( Holly ) very patient with me and other customers. Thanks

9 september 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service from very efficient…

Excellent service from very efficient and friendly staff (Holly and Sarah). Thank you😎.
Nothing to much trouble and great product knowledge.

6 september 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Millets, Newquay

Whilst in Millets, Newquay, looking for new walking boots, I had the pleasure of Robs assistance. He was courteous, polite, knowledgeable and patient despite it being busy.
Gave useful advice on how to clean and protect my boots. I also bought a waterproof jacket after having again, excellent advice from Rob.
I love the fact that they accept the Blue Light card too.
Many thanks for making my shopping experience easier.

5 september 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Had a great experience shopping at…

Had a great experience shopping at Millets in Newquay. Holly who served us was an absolute star. Really Knowledgeable and so helpful and attentive. Seen as we live here we will definitely be returning to the store. Thanks for a perfect experience Holly.

27 augustus 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Visit Newquay Milletts

Visit Newquay Milletts
Both occasions greeted by staff.
Kayleigh at Millets Newquay secured the sale, efficient, helpful, and interested. Clearly interested in hiking etc herself. Thank you. Great trekking rucksac at a cracking price.

29 augustus 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

5 star Millets

Kayleigh was the assistant we had pleasant dealings with. I saw a shirt that quite liked and it was offered on sale reduced from £30 to £19. However, once the code from the label was scanned it showed £30. Kayleigh saw where we had picked up the shirt and quickly realised the whole rail of shirts had been wrongly priced. No quibble, the shirt was purchased for £19.
We are regulars in this shop and always have found the staff helpful & accommodating 👍🏻

25 augustus 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Such a helpful friendly team in the…

Such a helpful friendly team in the Newquay store .
Helped by Sarah R but all
The ladies were lovely and very knowledgable . Great experience in this store

27 augustus 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

While camping near Newquay an airbeam…

While camping near Newquay an airbeam on our vango tent popped. James at millets newquay went out of his way to find an alternative which saved our holiday. Many thanks.
Leanne and James

18 augustus 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Waterproof jacket

Kayleigh was very knowledgeable and informative about the waterproof jackets and helped us choose the correct jacket for our needs. Excellent customer service, we will shop there again with confidence

25 augustus 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Kayleigh

Kayleigh, was fab and v friendly & kno2 about the product we were purchasing.

25 augustus 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Went into Newquay branch looking for a warm jacket as I didn't bring one warm enough with me for my holiday. A lovely lady called Sarah R could see me browsing and offered to help me.
I explained what I wanted and what I wanted to pay sns she offered to go up to the stock room to see if she had more there. Sarah came down with a lovely jacket and explained what it was made of and that it was shower proof too.
I tried it on and was really pleased so I purchased it. Sarah was very helpful

18 augustus 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

A well run shop.

A well run shop. Nick was most helpful and generally they were all keen to make the visit memorable for the right reasons. They had my size in stock which is always great.

20 augustus 2024
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

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