Millets - St Albans Reviews 

276
TrustScore 5 uit 5

4,9

The Maltings Shopping Centre, AL1 3HL St. Albans, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Very unhelpful member of staff. Not very friendly . Even though I had my receipt for the refund and had paid by apple pay contactless she insisted on seeing the physical card number !!! I even sho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Darren and Rob were super helpful in choosing the right pair of hiking boots and socks for my upcoming DofE gold. We didn’t feel rushed and had lots of time to try on different shoes. Darren gave us l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went to Millets a few weeks ago to buy a pair of walking boots for a trip to Scotland and Jonathan was extremely helpful and attentive. Not only did he find the perfect pair of boots for me, but he... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went to buy some waterproof hiking boots and received extremely helpful assistance from Hal who talked me through various options. Really great and extremely happy with the boots I got in the end. A f... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Buitensportkleding- en uitrusting
  2. Activewear winkel
  3. Koffer- en tassenwinkel
  4. Kampeerwinkel

Over Millets - St Albans

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contactgegevens

  • The Maltings Shopping Centre, AL1 3HL, St. Albans, Verenigd Koninkrijk

  • 01727 223339

4,9

Uitstekend

TrustScore 5 uit 5

276 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(276)

5.615 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Served by max attentive and friendly…

Served by max attentive and friendly just what you need in sales.

5 juli 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Darren is the best!

Darren is the best!

4 juli 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service

Visited Millets to buy my son trecking gear for a trip to Borneo. The list was extensive- but Darren, with a great deal of patients and expert knowledge, sorted us out. Working within our budget and making sure we left with just the right stuff for the trip.

2 juli 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Visited today for a ‘quick look’ & you…

Visited today for a ‘quick look’ & you can guess how that went haha! Me & my other half were looking at some camping gear for a trip we have coming up & that’s when delightful Darren came over & asked if we needed any assistance. He gave us awesome recommendations & taught us a few things about camping gear that we wouldn’t have known ourselves!
We ended up leaving with a spectacular tent which suited our needs🥰
Thanks a bunch Darren for your help & millets for providing reasonably priced gear!

28 juni 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Darren was so helpful and knowledgeable when I went into the store to buy sleeping bags. He took his time to explaining the pros and cons of all the options and helped me decide what was better for our needs. I've always found the staff at the St Albans staff very helpful and friendly.

4 juni 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

DofE shopping

We went in to Millets to get equipment for our son’s DofE expedition. We were given very sound and informed advice and guidance by Darren on the best equipment and thus avoided unnecessary expense. Both Darren and Rob got us sorted on items from rucksack to food items in a relatively quick time. Thank you!

14 juni 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

DOE shopping made simple.

Just popped in as my son has his Silver DOE coming up, Darren made things very easy for us. Took the list and walked us around the store trying things on for size, advising us what we need and what we didn’t. Spent a lot on f time helping us and then applied a discount for DOE combatants. I was not looking forward to trawling around the shops, so to get everything in one place with great service and advice, coupled with reasonable cost was a win win for everyone.

14 juni 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Visited today looking for water shoes…

Visited today looking for water shoes for my daughter. Dareen was extremely helpful and remembered that there were 1 or 2 pairs in the stockroom.
He searched for them and found the exact shoe size and perfect colour! Excellent service!

11 juni 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

super staff Darren helps find the right gear

Darren was a life saver at the St Albans branch. Helped us pick the right gear for DoE and had really helpful tips for us on what to expect, the pros and cons of the equipment we bought and did so with a smile.
Thanks!

9 juni 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Darren was really helpful

Darren was really helpful. We left everything to the last minute and he got us all sorted. So friendly. Everyone there are helpful and friendly. Will definitely go back there. Nothing is too much trouble.
Thank you

5 juni 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Helpful,friendly staff

Having undertaken some product research before going to the shop, it was reassuring that the lady who served me, Sophie, knew her product and sold me the boots that I wanted and were best for my use rather than trying to up-sell a more expensive pair. Good shop with a range of gear for all budgets, staff who know about their stock and a no-pressure environment.

4 juni 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Attentive staff and had stock of what I…

Attentive staff and had stock of what I was looking for.

3 juni 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Helpful and expert advice from Darren…

Helpful and expert advice from Darren and Rob, who then sourced me the best value walking poles for my forthcoming trip.

31 mei 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

…professional help

We needed some help finding wellingtons for my sons daughter and the people at the shop were very helpful.so thanks Darren and all the staff we really appreciated it.
Great service

29 mei 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly store

Darren was extremely knowledgable and helpful. Looking at sleeping bags and mats for cubs, Darren really gave us some excellent guidance. Sophie was also lovely. Lovely welcome to the store. We will be back soon ! Thanks so much.

26 mei 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Lovely, friendly store

Lovely, welcoming staff with a friendly smile. Helped by Darren with picking items for my daughter’s residential trip to the lake. Also asked by a young lady if we needed a helping hand. Then checked out with Jack. All friendly and helpful. Thank you!

26 mei 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Thankyou, Millets in the Maltings

Went to Millets in the Maltings, St. Albans today to get my son kitted out for his Bronze DofE. The staff were excellent, so knowledgeable, helpful and went above and beyond. Darren especially was fantastic, totally understood my budget limitations and had a great rapport with my son. Thankyou so much. I feel I didn’t have any idea of what the DofE involved and thankfully, now because of Darren and the team at Millets I feel a little more in the know! A full 5 stars.

25 mei 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Really great service from Jack

Really great service from Jack. Very helpful, polite and knowledgeable.

18 mei 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Absolute outstanding service from…

Absolute outstanding service from Darren at Millets. I visited with my son to buy equipment for his DofE expedition and Darren was extremely helpful and knowledgeable on what was required. He helped us find the most appropriate equipment, informed us of discounts and shared hints and tips with my son about DofE. His knowledge and passion for it was clear to see and made our shopping experience so much better. Thank you!

8 mei 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Most helpful staff I have ever dealt with. 😊

My son and I went in with no idea at all what was good or bad for his bronze DofE, and our server, Rob, helped us so well and with immense expertise. We have now got all the correct kit, and left with a smile on our faces. So helpful, and all the staff are friendly , really made us feel welcome to ask for assistance. Thanks so much!

11 mei 2025
Review zonder uitnodiging
Logo Millets - St Albans

Antwoord van Millets - St Albans

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer