Millets - Uckfield Reviews 

Love these fold up chairs they are very comfortable to sit on.

Great service in Uckfield store
Size of shoe in the colour I wanted not in stock but ordered on-line for store delivery & arrived the following day!|

Visited to buy some new walking boots.
Phoenix helped me choose a suitable pair, ensuring correct fit and gave a lot of good advice. Really impressed with the service and would definitely recommend visiting in store over buying online.

The team were excellent on multiple visits, helping me with different camping equipment. Andy especially was very helpful in guiding me to the best suited products, he was very knowledgeable and friendly!

Simon was very helpful with my preparations to walk the Camino de Santiago. He has a wealth of knowledge around walking boots and lacing configurations! He offered friendly, constructive advice and I wouldn’t hesitate to return for more for my next Camino.

The staff were friendly and helpful, particularly Phoenix who was very knowledgeable and helped me select the correct items for my trip.

Really helpful and knowledgeable staff in the Uckfield branch with so much useful advice.

Needed to return faulty item, no problem, staff in store very helpful. Replacement received all working now.

Very helpful and friendly staff, we were helped by Josh who was extremely helpful

Absolutely amazing staff, so lovely, thoughtful and helpful especially Phoenix. She taught me more in 10 minutes about hiking shows then I’ve learnt in my whole life.

I left a review for Ben at Uckfield Millets yesterday and I’m now leaving one for Isaac.
So I had order two different size Merrell walking shoes and had them sent to Uckfield store to try on
Ben wasn’t on that day but Isaac was. Again super helpful and very knowledgable like Ben. He laced both pairs up for high instep and I tried them on and walked around the store. The larger pair were a better fit so I asked to buy them. But having already paired for both online I needed a refund. Isaac was brilliant with this I’d forgot my cards but he was able to navigate the system so I did get my refund instead of having to come back again. Both Ben. And Isaac are a asset to the brand, I sincerely hope they don’t shut this store!
Thanks Ben and Isaac I took the shoes out the following morning for a good walk and got home to feel like I’d not walk at all.
I’ve now ordered another pair same colour and had them sent to the store as well.
Brilliant service more than happy to recommend this store and staff

Very helpful and friendly staff, particularly Phoenix. Thanks!

Went to get hiking shoes for my eldest son. Isaac was the assistant we talked to and he quickly got the right size and gave good advice for the fitting. Very professional yet easy to talk to. I always have a look in Millets even if I'm not after something in particular because it's a nice store to just browse with friendly staff.

Nice staff. Very helpful and knowledgeable. Nothing is too much trouble. I use this store a lot and they’ve always been so.

Josh served me and helped me pick out some new walking boots. Went through the range had some pros and cons. Went and found a couple of sizes to try. Didn’t try to sell me the most expensive, just went through what would suit my needs and expertly upsold me a couple of sets of socks!! 👍🏼 shopped here many times and always helpful even if I’ve had some minor issues.

My daughter was looking for some hiking shoes. Could have ordered online but had some questions and wanted them asap. Called the shop and spoke to Isaac who was very helpful and went to check sizes were in stock as it was a good 30 min drive to Uckfield. He confirmed they were so we made the trip and were very glad we did. Isaac was knowledgeable, extremely helpful and personable. He helped us with everything we needed and seemed genuinely interested chatting with us about in the walking and hiking we do. I will definately be making my way to Millets in Uckfield again next time I need anything new knowing that’s the level of service provided.

We were served by Jonny who was extremely professional and knowledgable, he was able to answer my questions with ease. We found exactly what we came in for and the pricing is good for the quality. Good visit.

Went in to purchase my husband a pair of walking trainers. We were served by Josh and who was very helpful, chatty and did not mind getting several pairs of different sized shoes out for my husband to try.
Purchase successful - thank you.

The staff were incredibly helpful and understanding when arranging a replacement to a damaged gilet, even though I could only show my credit card charge rather than their original receipt.