Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Store is well stocked and staff always go above and beyond to help, whether it's getting the right sizing or recommendations for kit. Wide range of prices in store and good selection of recognisable b... Toon meer
Bedrijf heeft geantwoord
Attended to as soon as I walked in without any pressure or expectation by the staff. Very helpful and easy mannered staff who make using the store easy. I found exactly what I was looking for and prog... Toon meer
Bedrijf heeft geantwoord
Visited looking for walking shoes, young man who advised us was knowledgeable and very pleasant!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Whitehaven
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
19/20 King Street, CA28 7LA, Whitehaven, Verenigd Koninkrijk
- 01946 760655
4,9
Uitstekend
576 reviews
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Very helpful and friendly
Very helpful ,friendly and knowledgeable staff .Service with a smile thank you
23 februari 2024
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Antwoord van Millets - Whitehaven
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Excellent fast service 👌
2 februari 2024
Antwoord van Millets - Whitehaven
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Great service
Great service. Really helpful and friendly. Has exactly what I was after .
2 februari 2024
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Very good customer service
20 januari 2024
Antwoord van Millets - Whitehaven
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Brilliant customer service 5*
Brilliant customer service 5*. Nothing was too much trouble & I was delighted with the quality of my purchases. Thankyou
9 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
The staff at the Whitehaven store…
The staff at the Whitehaven store always go beyond what you'd expect, they are courteous and very helpful, today Leanne helped me with selecting the right items and serving me at the till. A big thank you to Leanne
15 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Ryan was fantastic in finding me warm…
Ryan was fantastic in finding me warm clothing that was affordable but also good quality. Can't recommend this shop enough. Friendly and knowledgeable staff with a warm atmosphere whenever you pop in. Thank you, 👍
11 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Excellent service today by the lovely…
Excellent service today by the lovely you lad who served us today
14 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Friendly, knowledgeable team
Came into the store to purchase some walking gear and the friendly staff were extremely knowledgeable, explaining exactly which products we required and how to use them. Their expertise is invaluable. Thank you.
14 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Knowledge and experience
All the staff know what they are talking about
11 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Great service
11 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Good pair of gloves
Went in today to get a decent pair of gloves for use on my mobility scooter. Sean went above and beyond to help me. Including moving stuff so I could I get the scooter in store to try them against the handle of it (as not masses of space as it's a D handle).
We found a great pair that fitted my hands and worked in the scooter handle.
Many thanks for help and good service as always.
2 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Went into millets on New Year's day and…
Went into millets on New Year's day and the two lads who were working that day where very polite, friendly and very helpful. Great atmosphere will definitely be back.
1 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Knowledgeable, friendly & helpful staff
The staff at the Whitehaven store are very knowledgeable about the products and go out of their way to help you find the best product for your needs. There is no pressure to buy and they will order the item to be delivered to your home or store if it is not available instore. I’m very happy with my Gortex over-trousers.
31 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
The shop had just what I wanted
The shop had just what we wanted in the right size. The staff were super helpful and chatty. They actually use the merchandise so know what they are talking about.
29 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Great little store in Whitehaven...
Great little store in Whitehaven town centre, wide range of gear and excellent customer service from the instore team (very smiley and friendly they are too, which is lovely to see!)
29 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Brilliant customer service from the…
Brilliant customer service from the members of staff there to help you when you need it
29 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Great staff
Got what I needed almost instantly, with some great knowledge being given from both Sean and Claire I believe the names were. Will be coming again.
29 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
What an amazing outdoor shop
What an amazing outdoor shop, enjoyed my shopping once again, always got everything I want and more.
Good quality goods and great prices.
My number 1 go to shop for my walking gear.
Staff are amazing, nothing too much trouble 5 star plus
29 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
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