Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Store is well stocked and staff always go above and beyond to help, whether it's getting the right sizing or recommendations for kit. Wide range of prices in store and good selection of recognisable b... Toon meer
Bedrijf heeft geantwoord
Attended to as soon as I walked in without any pressure or expectation by the staff. Very helpful and easy mannered staff who make using the store easy. I found exactly what I was looking for and prog... Toon meer
Bedrijf heeft geantwoord
Visited looking for walking shoes, young man who advised us was knowledgeable and very pleasant!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Whitehaven
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
19/20 King Street, CA28 7LA, Whitehaven, Verenigd Koninkrijk
- 01946 760655
4,9
Uitstekend
576 reviews
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Great experience at store
Very helpful, friendly guys in a great store with decent items at fantastic prices.
Would highly recommend, the guys there are fabulous, friendly and funny!
16 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Really great staff
Really great staff, very knowledgeable and helpful.
16 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent personal service
Excellent personal service. Very friendly and knowledge. I highly recommend
16 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Class shop
Good range of stuff and the guy behind the counter was spot on brilliant customer service top fella👍
16 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Great customer service
Great customer service. Helpful, friendly staff who were knowledgeable about the items. Products as always are top quality with reasonable prices. Probably the best shop in Whitehaven!
16 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great service
The sales team are very helpful, polite and were able to assist me with my purchase,
16 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Deals were very good
Deals were very good , Claire’s amazing always willing to help
12 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Recent experience
Friendly and knowledgable staff. Good rapport with customers. This is my number one place for walking equipment.
13 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Great shop, great staff
Great shop. Really helpful, friendly staff. Always leave a satisfied customer.
6 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Excellent
Extremely helpful staff who found exactly what I was looking for.
6 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Best customer service
I have just been into millets in Whitehaven looking for a new backpack that I can use for work and I must say i was struggling to pick one out but Claire came to my rescue and gave loads of helpful information and great customer service, and couldn’t be more thankful for it, 10/10 will be going back
6 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Best Service
I had the best service in long long time. I went to get some gear for my wainwrights and the staff was amazingly knowledgeable, friendly and professional (Whitehaven)
I'm definitely coming back for more outdoor gear. It's a fresh air having someone helping you out and give you a great advice about what's the best gear for me.
See you soon to extra gear!
4 december 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Sean and Ryan are a great asset
Sean and Ryan at the Whitehaven shop were really helpful, nothing is too much trouble, like taking gloves out of the fiddly packaging so I could get the right size.
28 november 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Purchased some winter clothing for a…
Purchased some winter clothing for a trip away with the kids. Staff were very knowledgeable of their products and very pleasant. Its a great store and one which we need to keep in Whitehaven.
28 november 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Absolutely amazing customer service
Absolutely amazing customer service. Highly recommend local shop great deals. And great staff ❤️
28 november 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Excellent service from Claire and Sean…
Excellent service from Claire and Sean , nothing was a problem to them they were both really helpful .didnt have the item I was looking for so they ordered it and was delivered the very next day . Very good service Thankyou both 😊
24 november 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
A great interaction with staff
The gents in the store interacted with you, you don’t get that online.
We spent £20 on the Mind charity products after learning 100% went to the charity.
Great advice given on waterproof outdoor wear which our 9 year old son needs for his go karting in winter weather. They showed interest, gave compliments to him and it was great to see.
Keep the store open!
26 november 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Great service from the staff at…
Great service from the staff at Whitehaven again , as a member of the local mountain rescue team the staff always look after us .
25 november 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Sean was really helpful finding me a…
Sean was really helpful finding me a new wet weather jacket. Nothing was to much trouble and I left the shop with a smile on my face. I can't remember the other guys name but think it started with an N. They are both a credit to the store. I don't like shopping but today your shop was a pleasurable experience. Well done lads.
25 november 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
As always what I need was available and…
As always what I need was available and the staff were friendly and knowledgeable.
24 november 2023
Review zonder uitnodiging
Antwoord van Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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