Mobility Plus Reviews 

EVERYONE WAS REALLY HELPFUL.THE FITTER PLUMBER WAS AMAZING AND HAS MADE MY
BATHROOM PERFECT.I AM REALLY PLEASED.FREDDY
KEPT IN TOUCH EVERY DAY TO MAKE SURE
EVERYTHING WAS GOING WELL.
THANKYOU TO YOU ALL.

Fantastic service from MobilityPlus! I ordered my mobility scooter on Monday morning, and it arrived just after lunch on Tuesday — incredibly quick delivery!

I’m absolutely over the moon with the scooter and can’t wait to take it with me to Gran Canaria. 🇪🇸☀️

I’ll definitely be contacting MobilityPlus again for a spare battery once they’re back in stock.

Thank you for the excellent service! ⭐⭐⭐⭐⭐

Well I am still waiting for someone to come out to my dad's bathroom i have been in touch with customer service for probably tenth time well not impressed and it was arranged for a professional to come out Thursday and guess what no show i am not impressed as this firm advertise safety first and 10yr guarantee would i recommend them absolutely not....

This is my second 5*Review for Mobility Plus. The first was after buying my fabulous Rollator and this is for extra help received for same.
I loaned said wonderful Rollator to a friend to enable a trip to Badminton Flower Show and to give said lady chance to try one out which was a success.
Sadly, one of the retaining frame screw bolts loosened, fell off somewhere in returning the machine to car boot, transfer to another car and return to me.
My friend felt responsible and contacted Mobility Plus independently who speedily despatched replacement and pack of spares at no cost and with no impact to my Warranty.
Amazing! And very rare these days.
Great Company. Great Service.
I would Highly Recommend this Company to anyone.

brilliant service and care in showroom Caeol was very helpful.
one day delay in recieving scooter but all well since

Chris is a good worker and very consistent in what he does.
Always kept us informed on how the bathroom process was going.
And what a brilliant job he's done.

The personal attention,prepartion and support throughout the work excellent. The work, materials used by Joe excellent finished to high standard. Thank you.

The fitting of my bathroom was carried out professionally & efficiently. The fitter talked me through everything that was being done on a daily basis. The area around the bathroom & stairs etc were left in a clean & tidy state.

we changed our bathroom to a shower room. Everyone we spoke to from initial contact through to the finish was excellent. They listened to what we wanted and advised us of the best choices to make. Our fitter, Kosta, arrived bright and early on the Monday morning. There was absolutely no mess and the workmanship was first class. We were prepared to be without washing facilities upstairs for 10 days but it was finished in 6. Delighted with the finished product. I can't recommend this company highly enough.

I needed a new battery for my Ranger XL as I was going on holiday abroad and the current one needed replacing. Unfortunately the battery was out of stock. Without this my holiday activity would be very very limited. I spoke to an advisor who assured me that they were expecting a supply of stock in the week before I was going. He told me my name would be put on a list and they would let me know as soon as they were available. To be honest I didn’t hold out much hope of hearing back from them ( from past experience with DIFFERENT companies), so every day I was checking their site just in case.
True to their word though, I had a phone call the week before I left to tell me they were in stock and that they would be live on the system to buy at 2.30 that day. I was also given a discount code as the price was going up and they were honouring the previous price to anyone that was on the waiting list.
At 2.30 I went online and sure enough they were available. The battery was in my house by 9.30 the very next morning with free delivery.
I then had to email them as the airline needed to see a copy of the user manual to confirm compliance of weight etc.
I received that within hours of emailing them.
This past weekend, I noticed that the screw was missing from the arm of my chair and so I emailed them to ask if I was able to purchase the replacement screw. Not only did they not charge me for this but within 24 hours of me supplying them with my address, it has been delivered to me. I cannot fault the Customer Service for this Company. It is absolutely OUTSTANDING 👏🏻👏🏻👏🏻👏🏻

Completely informed all the way through the buying/refurbishment process. We had a named customer advisor who rang every day to see if there were any issues and acted on them straight away. Daryl, who was our refurbisher was brilliant, his workmanship and attitude to work is fantastic .

00216345 Everything went very smoothly - great installers and much quicker than anticipated. We look forward to using our lovely new wetroom for many years to come.

I am very pleased with my bathroom refit with walk in bath. It is a small bathroom, but with the fitting it now looks lovely and more spacious. It will make life easier for my parent (and me in the long term!)
I was impressed with how thorough the project manager Paul was, and very impressed with Izmet who did the refit - working extremely efficiently in what was the hottest week of the year!
I was happy as well that the refit could be done relatively quickly, and there was good customer liaison throughout the fit.

Great team work, deadlines met, promises kept. Terrific value for money. The team we met Steve, Paul and Mark were thoroughly professional and personable. We really trusted them to deliver and they did! Thank you.

Really happy with the products, service and communication.
The company called and checked in a lot and arranged everything. I didnt have to do anything.
The 2 guys who did the fitting were great. They were polite, kept things tidy and cleaned up after themselves (and even assembled some flat pack stuff for me for the bathroom and put it up!). They showed me how everything worked and checked i was happy before they left. Couldnt ask for more

Fantastic scooter; easy to fold/unfold, put in the boot and remove. A lot easier than a lot of the scooters on the market and price is very much worth it.

All done in six days with only one man giving me a completely new bathroom and loo!
All tidied up afterwards .Ready to use.

Delivery of my new mobility scooter by Cain this morning lovely item explained everything to me very good thanks

Unfortunately this company does not want to know when there is an issue after sales.
My elderly father’s tempered glass shower screen door completely exploded one evening! On googling why this might be it seems the most common reason is Microscopic nickel impurities can accidentally become trapped in the glass during manufacturing. As his shower was fitted 29months ago, he has to pay for the labour to fit the replacement. This has to be paid immediately before a fitter can be booked in. The fitter has been booked in 3 times and 3 times they have failed to turn up! Now a 4th fitter has been booked in 4 weeks after the incident! They promise to ring you with updates but haven’t once! I’m hoping this 4th fitter will turn up but I’m not too optimistic!

I’m very pleased to have my Mobility Plus Walk-in Bath because I can’t get into an ordinary bath at all - and forget trying to get out!
But I do have a few reservations about my purchase :
- the door aperture is very small and I find that I have to access it sideways
- the tap issuing the water is extremely small and therefore the delivery of the water is very slow, leaving you feeling cold by the time the water fills to your level of requirement. In my case, covering my legs completely
- in addition, I find that the maximum
temperature of the water isn’t hot enough
- another reason to find yourself sitting on the bath seat waiting for the water to fill up, yet even when the water level is what you want, you don’t feel warm enough
- I have asked for the temperature to be raised and a wider tap to be fitted, however I have been advised that I will have to sign a contract to exclude any claims arising to do with either of these 2 additional features.