I ordered a spare battery for my powered wheelchair. It arrived safely packaged very quickly. One happy customer who can now travel further without having to stop for a few hours to charge a battery... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Delivery was spot on - within 24hours. Easy assembly but brakes needed more adjustment than just tightening.Caused no real problem. Just walking now for my girlfriend to start using it to help her rec... Toon meer
Bedrijf heeft geantwoord
Was the first time using this company for my mum would recommend them. Ordered online which was so easy to navigate. I ordered the small wheeled compact wheelchair. Delivery was so quick. Easy to asse... Toon meer
Bedrijf heeft geantwoord
Very helpful company. A bit slow to respond to emails (but so am I occasionally!). However, once I contacted them by phone, they couldn’t have been more helpful! Their mobility products are first cl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiliteitsmiddelen leverancier
- ook in
- Assistieve hulpmiddelen leverancier
- Medische apparatuur leverancier
- Medische benodigdheden winkel
- Rolstoelenwinkel
- Ziekenhuisbenodigdheden
Over Mobility Extra
Geschreven door het bedrijf
View our Powerchair Range View our Scooters Guide to Finding the Right Powerchair for You
At Mobility Extra, we are here to support you on your journey to better mobility.
We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.
At Mobility Extra, we are here to support you on your journey to better mobility.
We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.
Our Promise to you
Geschreven door het bedrijf
- Trusted UK Supplier
- Mobility Extra is a family-run UK business dedicated to making high-quality mobility products more affordable and accessible online. We focus on delivering excellent customer care, from the first enquiry through to after-sales support, with UK-based staff always ready to help. Our products are built for reliability and peace of mind, with and spare parts held in the UK. We are committed to giving our customers greater independence and a better quality of life.
100% Satisfaction Guarantee
We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.
We are so confident that your new purchase will exceed your expectations, if you let us know in writing within 14 days of receiving the item if you are not completely satisfied with it we will offer a refund.
We understand that products will be opened and examined, but in the event of a return, the product must be delivered to us in a state that is suitable for sale. Mobility Extra must receive them in an excellent condition, any goods returned with scratches, dents, scuffs or require replacement or repair, will be charged to the sender.
Contactgegevens
Unit 8, Mead Park Industrial Estate, Riverway, Harlow, CM20 2SE, Essex, Verenigd Koninkrijk
- 01992 236096
- sales@mobilityextra.co.uk
- www.mobilityextra.co.uk
4,8
Uitstekend
629 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Exceptionally helpful
Exceptionally helpful, professional and friendly.
Always answer queries comprehensively and quickly. A pleasure to deal with, Thank you.
14 november 2025
Antwoord van Mobility Extra
Customer service is a top priority for us so thank you for the review!
Antwoord van Mobility Extra
Thank You!
Antwoord van Mobility Extra
Next day delivery is essential to our customer service for parts, all the best!
I like the way I was treated and the…
I like the way I was treated and the delivery driver very helpful
29 oktober 2025
Antwoord van Mobility Extra
You're most welcome!
Antwoord van Mobility Extra
Glad to hear it!
Antwoord van Mobility Extra
Fantastic!
Very easy purchase
Very easy purchase - spoke to the company before the purchase, and they were very helpful. The chair arrived when promised and was well packaged and fully assembled. - The battery is on charge and we will be testing it on Wednesday - up to now, we are very pleased
24 oktober 2025
Antwoord van Mobility Extra
Thank You for the 5 stars!
Happy days now we're mobile.
There was a slight "hiccup" with the fixing of the control arm which was rectified quickly by ME by sending control arm fixing express delivery. Control is secure and I am very pleased with the unit (don't like calling it a wheel chair). Happy days now we're mobile.
17 oktober 2025
Antwoord van Mobility Extra
Its great to hear you like your unit!
Very fast service.
My charger was removed from the back of my wheelchair (also from Mobility Extra) therefore, had to order another. The service was rapid, ordered it one day, got it the next. That's what I call brilliant customer service.
23 oktober 2025
Review zonder uitnodiging
Antwoord van Mobility Extra
We really appreciate the gratitude for our customer service!
Electric Mobility Scooter Purchase
After much investigation online and over the telephone with numerous other companies I, spoke with a gentleman at Mobility Extra who provided me with information and advice on the electric scooters that I failed to receive from other dealers.
I spoke with him on the 20th October 2025 to discuss the scooters that his company sold. He was most helpful and advised me on the product that he felt would best suit my needs. As a result, I purchased a scooter on the 20th October 2025 and this was delivered to me on the 23rd October 2025.
I would like to thank him for his advice and help.
D.F. 25.10.2025
20 oktober 2025
Antwoord van Mobility Extra
Great to hear such a happy customer! Thank You!
Spare parts
Sadly my chair broke, took it to local repairer, who said couldn’t get the part. Which was the controller & cable. So called mobility extra for advice. Absolutely great had the part shipped that day I got it next day.
Was fitted. Now able to get about again.
Customer service is great and friendly.
Never thought about getting spares from them. Also ordered another cable to connect the 2 spare batteries together, for added usage when out. I would recommend this company 100%.
Thank you.
15 oktober 2025
Antwoord van Mobility Extra
Hi Jaysen, we are pleased to hear we helped you within 24 hours! We do stock thousands of parts for our entire range of powerchairs and scooters so none of our customers are without a chair for long if anything needs replacing. All the best!
Antwoord van Mobility Extra
Thank You!
Nice and light weight.the chair was…
Nice and light weight.the chair was made well.l have no complaints
13 oktober 2025
Antwoord van Mobility Extra
Thank You for the great review!
Website was easy to use
Website was easy to use. Wheelchair came when they said it would and it was as described. Would recommend this company
9 oktober 2025
Antwoord van Mobility Extra
Thanks for the recommendation! Its highly appreciated!
Magic
Easy to use website with clear and precise details,good pricing the wheelchair i ordered for my wife was a lot dearer else where,had to phone up to clarify a couple of points the gentleman we spoke was very helpful,the delivery from DX was spot on,lovely customer experience.
10 oktober 2025
Antwoord van Mobility Extra
Customer service is very important to us so thank you for the kind review!
Superb
Superb ! worried about buying without trying but so muh detailed measurements on the site, I was pretty sure and I was right. A perfect fit. And a brilliant price !
9 oktober 2025
Antwoord van Mobility Extra
We are so pleased to hear such wonderful feedback!
Thanks so much
Thanks so much. Delivery took a day! Plus the Sales support has been a+ and the after care support excellent! I have no issues and feel very supported throughout. *****
6 oktober 2025
Antwoord van Mobility Extra
We really appreciate such positive feedback!
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