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Mobility Extra Reviews 

629
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered a spare battery for my powered wheelchair. It arrived safely packaged very quickly. One happy customer who can now travel further without having to stop for a few hours to charge a battery... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Delivery was spot on - within 24hours. Easy assembly but brakes needed more adjustment than just tightening.Caused no real problem. Just walking now for my girlfriend to start using it to help her rec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Was the first time using this company for my mum would recommend them. Ordered online which was so easy to navigate. I ordered the small wheeled compact wheelchair. Delivery was so quick. Easy to asse... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful company. A bit slow to respond to emails (but so am I occasionally!). However, once I contacted them by phone, they couldn’t have been more helpful! Their mobility products are first cl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier
  2. ook in
  3. Assistieve hulpmiddelen leverancier
  4. Medische apparatuur leverancier
  5. Medische benodigdheden winkel
  6. Rolstoelenwinkel
  7. Ziekenhuisbenodigdheden

Over Mobility Extra

Geschreven door het bedrijf

View our Powerchair Range View our Scooters Guide to Finding the Right Powerchair for You
At Mobility Extra, we are here to support you on your journey to better mobility.

We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.

Our Promise to you

Geschreven door het bedrijf

Trusted UK Supplier
Mobility Extra is a family-run UK business dedicated to making high-quality mobility products more affordable and accessible online. We focus on delivering excellent customer care, from the first enquiry through to after-sales support, with UK-based staff always ready to help. Our products are built for reliability and peace of mind, with and spare parts held in the UK. We are committed to giving our customers greater independence and a better quality of life.

100% Satisfaction Guarantee

We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.

We are so confident that your new purchase will exceed your expectations, if you let us know in writing within 14 days of receiving the item if you are not completely satisfied with it we will offer a refund. We understand that products will be opened and examined, but in the event of a return, the product must be delivered to us in a state that is suitable for sale. Mobility Extra must receive them in an excellent condition, any goods returned with scratches, dents, scuffs or require replacement or repair, will be charged to the sender.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

629 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(629)

202 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent customer service

Had problems with a loose wife that apparently we had pulled out somehow.
This was a week before Christmas with my husband relying on it due to an operation and being unable to walk.
This was on a Thursday and we were left panicking over the weekend but was assured a technician would be down on Monday.
As promised Steve turned up and gave me a replacement for Christmas whilst mine was taken for repair.
Week later he returned and swapped it back.
Very impressed but would advise all to check cables aren’t sagging and tighten if they need it.

31 december 2025
Logo Mobility Extra

Antwoord van Mobility Extra

It was our pleasure making sure your husband wasn't without a chair over Christmas. Happy New Year!

Beoordeeld met 5 van de 5 sterren

Cut above the rest

Fantastic service great communication i love this company so helpful u dont have to worry they'll sort everything out for you product quality used these afew years now excellent 😀

29 december 2025
Logo Mobility Extra

Antwoord van Mobility Extra

Always a pleasure hearing from another happy long standing customer!

Beoordeeld met 5 van de 5 sterren

Excellent after-sales service

I bought a Mobility Extra electric wheelchair for my Dad a few months ago. The chair has been good, but after a few weeks we had a problem with the charger - the team at ME were super-helpful and responsive and organised for a new charger to be sent straight away. Very friendly and helpful people. Excellent after-sales service.

30 december 2025
Review zonder uitnodiging
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Antwoord van Mobility Extra

We take pride in our after sales care and customer service so thank you for taking the time to leave a 5 star review.

Beoordeeld met 5 van de 5 sterren

Very efficient delivery and service

Very efficient delivery and very good response to a question about fitting additional control bracket. The MAX Air chair is well made and really easy to manoeuvre - very pleased with our purchase,

31 december 2025
Review zonder uitnodiging
Logo Mobility Extra

Antwoord van Mobility Extra

You are most welcome Ruth, pleased to hear you like the MX-AIR

Beoordeeld met 5 van de 5 sterren

Excellent service

Next day delivery, thank you.

23 december 2025
Logo Mobility Extra

Antwoord van Mobility Extra

You are most welcome! Merry Christmas from all of us at Mobility Extra

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, even before making a purchase. Very well priced! Delivery was super quick!

19 december 2025
Logo Mobility Extra

Antwoord van Mobility Extra

Customer service is a top priority for us, as well as quality products at amazing prices!

Beoordeeld met 5 van de 5 sterren

Mobility extra

Mobility extra, fantastic company so so helpful. They dealt with our enquiry so quick and so professionally. They help with all necessary parts for out chair. Absolutely great price for the Equiptment
Couldn’t have pick a better company.
Thank you again to all at mobility extra 🙏🏻

22 december 2025
Review zonder uitnodiging
Logo Mobility Extra

Antwoord van Mobility Extra

Customer service is something we pride ourselves so thats amazing to hear. Not to mention the great prices too!

Beoordeeld met 5 van de 5 sterren

Great customer service from Mobility-Extra

Great customer service from Mobility-Extra. They were very prompt in getting a replacement joystick screw (which had got loose, fallen out and lost when going around a garden centre) sent to me by post. Unfortunately, it was the wrong size as it became apparent that there are variations to the wheelchair I purchased from them. With a few photos we managed to identify the correct screw which Tommy immediately despatched and it reached me the next day. Perhaps a design flaw with the CX-2 wheelchair that the two screws securing the joystick can loosen and fall out without being noticed so I have put some tape across the screws to ensure if they loosen again we can avoid losing them. Otherwise a great power wheelchair with excellent maneuverability.

16 december 2025
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Antwoord van Mobility Extra

We really appreciate the 5 star review!

Beoordeeld met 5 van de 5 sterren

Electric wheelchair

I had purchased an electric wheelchair for my mother, I had a few questions about adding a carers control and got an answer straight away. The chair was very easy to use straight away, only had to connect a couple of things and we were ready to use it. The chair itself is amazing, great quality. Would highly recommend

8 december 2025
Logo Mobility Extra

Antwoord van Mobility Extra

Thanks for the recommendation! We are pleased to hear you love the chair!

Beoordeeld met 5 van de 5 sterren

Come up trumps

Once again Mobility Extra have come up trumps with the small and stylish S-2 Echo Scooter. I also have a motorised wheelchair from them but there are some outdoor places that are just easier with a scooter. The S-2 Echo is an ideal size with maximum benefit. I’ve been out on it most days, sometimes even multiple times a day.
My one and only gripe was getting the scooter out of the box. Fortunately my husband is able-bodied but still found it a problem.

19 november 2025
Logo Mobility Extra

Antwoord van Mobility Extra

Our S-2 ECHO is a fabulous model and we are pleased to hear you agree!

Beoordeeld met 5 van de 5 sterren

Would definitely recommend

There were delivery problems but they were sorted quickly and efficiently. Very happy with purchase and after sales support

24 november 2025
Logo Mobility Extra

Antwoord van Mobility Extra

You're most welcome!

Beoordeeld met 5 van de 5 sterren

I purchased a MX-1 electric folding…

I purchased a MX-1 electric folding wheelchair, I am very happy with it and Tommy was brilliant and extremely helpful.

10 november 2025
Logo Mobility Extra

Antwoord van Mobility Extra

We are pleased to hear such good feedback on our customer service!

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