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Mobility Extra Reviews 

629
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered a spare battery for my powered wheelchair. It arrived safely packaged very quickly. One happy customer who can now travel further without having to stop for a few hours to charge a battery... Toon meer

Beoordeeld met 5 van de 5 sterren

Delivery was spot on - within 24hours. Easy assembly but brakes needed more adjustment than just tightening.Caused no real problem. Just walking now for my girlfriend to start using it to help her rec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Was the first time using this company for my mum would recommend them. Ordered online which was so easy to navigate. I ordered the small wheeled compact wheelchair. Delivery was so quick. Easy to asse... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful company. A bit slow to respond to emails (but so am I occasionally!). However, once I contacted them by phone, they couldn’t have been more helpful! Their mobility products are first cl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier
  2. ook in
  3. Assistieve hulpmiddelen leverancier
  4. Medische apparatuur leverancier
  5. Medische benodigdheden winkel
  6. Rolstoelenwinkel
  7. Ziekenhuisbenodigdheden

Over Mobility Extra

Geschreven door het bedrijf

View our Powerchair Range View our Scooters Guide to Finding the Right Powerchair for You
At Mobility Extra, we are here to support you on your journey to better mobility.

We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.

Our Promise to you

Geschreven door het bedrijf

Trusted UK Supplier
Mobility Extra is a family-run UK business dedicated to making high-quality mobility products more affordable and accessible online. We focus on delivering excellent customer care, from the first enquiry through to after-sales support, with UK-based staff always ready to help. Our products are built for reliability and peace of mind, with and spare parts held in the UK. We are committed to giving our customers greater independence and a better quality of life.

100% Satisfaction Guarantee

We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.

We are so confident that your new purchase will exceed your expectations, if you let us know in writing within 14 days of receiving the item if you are not completely satisfied with it we will offer a refund. We understand that products will be opened and examined, but in the event of a return, the product must be delivered to us in a state that is suitable for sale. Mobility Extra must receive them in an excellent condition, any goods returned with scratches, dents, scuffs or require replacement or repair, will be charged to the sender.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

629 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(629)

202 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I found the MX-1 was very smooth to run

I found the MX-1 was very smooth to operate after a some trial runs as our street is on a bit of an incline and I had only purchased one battery but it manages that incline fine so have since purchased a second battery and battery coupler and have no problem getting to appointments due to my disabilities.

25 augustus 2026
Logo Mobility Extra

Antwoord van Mobility Extra

Thank you for such a detailed and helpful review! It is great to hear the MX-1 is handling the incline on your street with ease and that the second battery and coupler have given you the extra range you needed to get to your appointments. That kind of independence is exactly what we want our customers to have. We hope you continue to enjoy the chair and please do not hesitate to get in touch if you ever need anything else!

Beoordeeld met 5 van de 5 sterren

On time

On time. Quick and easy to order. Great service

25 augustus 2026
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Antwoord van Mobility Extra

Thank you for the great review! Really pleased to hear ordering was quick and easy and everything arrived on time. We hope to see you again in the future!

Beoordeeld met 5 van de 5 sterren

The goods arrived with in the times…

The goods arrived with in the times given and the driver was helpfull

28 augustus 2026
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Antwoord van Mobility Extra

Thank you for the kind review! Really pleased to hear the delivery arrived within the timeframe given and that the driver was helpful. We hope you are getting great use out of your order!

Beoordeeld met 5 van de 5 sterren

Spare footplate for MX Air Chair

Ordered on Tuesday afternoon, arrived on Thursday morning. Spare part fitted perfectly.

26 augustus 2026
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Antwoord van Mobility Extra

Thank you for the great review! Really pleased to hear the footplate arrived quickly and fitted perfectly. That is exactly what you need when it comes to spare parts. Do not hesitate to get in touch if you ever need anything else!

Beoordeeld met 5 van de 5 sterren

The only downside is that it’s hard to…

The only downside is that it’s hard to manoeuvre over rough ground!.

26 augustus 2026
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Antwoord van Mobility Extra

Thank you for the honest feedback! Most manual and lightweight wheelchairs do work best on smooth and even surfaces, which is worth bearing in mind when choosing the right chair for your needs. If rough terrain is a regular challenge, it may be worth looking at some of our powerchair or all terrain options which handle uneven ground much better. Please do give us a call and we would be happy to help find a solution that works for you!

Beoordeeld met 5 van de 5 sterren

Excellent service from Mobility Extra.

Excellent service from Mobility Extra.
Very pleased with my mobility tri walker and very sturdy and lightweight. I ordered one day and it arrived next morning. Great delivery service.

25 augustus 2026
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Antwoord van Mobility Extra

Thank you for the brilliant review! We are really pleased to hear the tri walker is sturdy and lightweight and doing the job perfectly. Ordering one day and receiving it the next morning is exactly the kind of service we aim to deliver every time. We hope you get great use out of it!

Beoordeeld met 5 van de 5 sterren

Very happy with the wheelchair

Very happy with the wheelchair, the weight helps me enormously for lifting into and out of my car. The one thing I would do is include a cushion. The seat is fairly comfortable but husbands asks for a cushion. Highly delighted otherwise.

24 augustus 2026
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Antwoord van Mobility Extra

Thank you for the wonderful review! We are really pleased to hear the weight of the chair has made such a difference for lifting in and out of the car. That is exactly what a good lightweight chair should do! Regarding the cushion, that is a great point and we do stock a range of wheelchair cushions that could add some extra comfort for your husband. Please do not hesitate to get in touch and we would be happy to point you in the right direction. Highly delighted is exactly what we aim for!

Beoordeeld met 5 van de 5 sterren

Ordering great

Ordering great, after sales help, great.
Lovely product, So, so good! Don't envisage any problems. 5 out of 5.

14 augustus 2026
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Antwoord van Mobility Extra

Thank you so much, what a lovely review! We are really pleased to hear that every part of the experience has hit the mark from ordering right through to after sales support. We hope it stays that way and please do not hesitate to get in touch if you ever need us!

Beoordeeld met 5 van de 5 sterren

As a new disability person obtaining a…

As a new disability person obtaining a lightweight wheelchair was a challenge. However it was recommended to me and I have been really delighted. It is nice to look at and easy to operate.

14 augustus 2026
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Antwoord van Mobility Extra

Thank you so much for sharing this with us. We understand that finding the right wheelchair for the first time can feel overwhelming and we are really delighted to hear you found the perfect fit. It is wonderful to know the chair looks great and is easy to use. We hope it makes a real positive difference to your day to day life and please do not hesitate to get in touch if you ever need any help or advice!

Beoordeeld met 4 van de 5 sterren

Electric wheelchair is really well made…

Electric wheelchair is really well made and comfortable. Delivery was on time as stated. The only problem was the plug and socket connection for the joystick controller. However a replacement was delivered quickly.
I would recommend both the equipment and company without reservations.

18 augustus 2026
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Antwoord van Mobility Extra

Thank you so much for the wonderful review and recommendation! We are really pleased to hear the chair is well made and comfortable and that delivery arrived as expected. We are sorry to hear about the joystick connector issue but glad we were able to get a replacement out to you quickly. That is exactly how we want things to be handled when something is not right. We hope you are now enjoying the chair without any further issues!

Beoordeeld met 4 van de 5 sterren

An efficient service.

An efficient service.

20 juli 2026
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Antwoord van Mobility Extra

Thank you for the kind review! We always aim to make the whole process as smooth and efficient as possible. We hope you are getting great use out of your order and do not hesitate to get in touch if you need anything!

Beoordeeld met 4 van de 5 sterren

Having a person to speak to on the phone

Having a person to speak to on the phone

11 augustus 2026
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Antwoord van Mobility Extra

Thank you for the kind review! We really do believe that speaking to a real person makes all the difference, especially when it comes to finding the right mobility equipment. We are always at the end of the phone if you ever need us again!

Beoordeeld met 5 van de 5 sterren

Replacement battery

I ordered a replacement battery, as the older seemed to be losing power. Upon receiving the battery it was damaged. I contacted support and Rachel was so helpful! I now have another battery in perfect condition within just a few days. Thank you!

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Mobility Extra

Thank you for the kind review and we are really sorry to hear the battery arrived damaged. We are glad Rachel was able to get that sorted quickly and a replacement reached you in perfect condition within a few days. We will pass your kind words on to her! We hope the new battery makes a real difference and please do not hesitate to get in touch if you ever need anything else.

Beoordeeld met 5 van de 5 sterren

Pleased with our order

Pleased with our order
Delivered on time
Only thing it’s a little bit awkward to get in the car on my dads own

14 augustus 2026
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Antwoord van Mobility Extra

Thank you for the lovely review and we are really pleased the order arrived on time! Regarding getting the chair into the car, it can sometimes take a little getting used to and there are a few techniques that can make it easier. Please do give us a call and we would be happy to talk your dad through some tips that might help. We hope you are both getting great use out of it!

Beoordeeld met 5 van de 5 sterren

Very helpful and understanding.

Very helpful and understanding.

10 augustus 2026
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Antwoord van Mobility Extra

Thank you for the kind words! We always try to make sure every customer feels heard and well looked after. We hope we can help you again in the future!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service
Item delivered exactly as stated
Very reasonable price
Queries sorted immediately with a telephone call

10 augustus 2026
Logo Mobility Extra

Antwoord van Mobility Extra

Thank you for the brilliant review! Really pleased to hear the item arrived exactly as described, at a price that worked for you and that your queries were sorted quickly over the phone. That is exactly the experience we aim to deliver. We hope you are getting great use out of it!

Beoordeeld met 5 van de 5 sterren

Ordering online was easy

Ordering online was easy, fast delivery. Wheelchair light & easy to handle, fits in car well .

10 augustus 2026
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Antwoord van Mobility Extra

Thank you for the lovely review! Really pleased to hear ordering was straightforward, delivery was fast and that the chair is light, easy to handle and fits in the car nicely. That combination makes such a difference for day to day use. We hope you get great use out of it!

Beoordeeld met 5 van de 5 sterren

delivery was prompt and on time the…

delivery was prompt and on time the wheelchair its self is great high build quality only had a chance today to really experience the chair but was excellent with different road and pavement conditions would recomend

3 augustus 2026
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Antwoord van Mobility Extra

Thank you for the great review! Really pleased to hear the chair arrived on time and that it has handled different road and pavement conditions so well. Build quality is something we take seriously so it is great to hear that coming through. We hope you continue to enjoy it and thank you for the recommendation!

Beoordeeld met 5 van de 5 sterren

Delivered with care and quick

Delivered with care and quick

3 augustus 2026
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Antwoord van Mobility Extra

Thank you for the kind review! We're really pleased to hear the delivery was handled with care and arrived promptly. We hope you're enjoying the product, don't hesitate to get in touch if you need anything!

Beoordeeld met 5 van de 5 sterren

The wheelchair arrived quickly

The wheelchair arrived quickly. I've been put in it and it seems comfortable and suspension seems good. Very easy to put up and down and it is light.

3 augustus 2026
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Antwoord van Mobility Extra

Thank you for the lovely review! We're really pleased to hear the chair arrived quickly and that it's comfortable, lightweight and easy to fold. The suspension makes such a difference for everyday use, we hope you continue to enjoy it and please don't hesitate to get in touch if you ever need anything!

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