I ordered a spare battery for my powered wheelchair. It arrived safely packaged very quickly. One happy customer who can now travel further without having to stop for a few hours to charge a battery... Toon meer
Bedrijf heeft geantwoord
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Delivery was spot on - within 24hours. Easy assembly but brakes needed more adjustment than just tightening.Caused no real problem. Just walking now for my girlfriend to start using it to help her rec... Toon meer
Bedrijf heeft geantwoord
Was the first time using this company for my mum would recommend them. Ordered online which was so easy to navigate. I ordered the small wheeled compact wheelchair. Delivery was so quick. Easy to asse... Toon meer
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Very helpful company. A bit slow to respond to emails (but so am I occasionally!). However, once I contacted them by phone, they couldn’t have been more helpful! Their mobility products are first cl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiliteitsmiddelen leverancier
- ook in
- Assistieve hulpmiddelen leverancier
- Medische apparatuur leverancier
- Medische benodigdheden winkel
- Rolstoelenwinkel
- Ziekenhuisbenodigdheden
Over Mobility Extra
Geschreven door het bedrijf
View our Powerchair Range View our Scooters Guide to Finding the Right Powerchair for You
At Mobility Extra, we are here to support you on your journey to better mobility.
We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.
At Mobility Extra, we are here to support you on your journey to better mobility.
We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.
Our Promise to you
Geschreven door het bedrijf
- Trusted UK Supplier
- Mobility Extra is a family-run UK business dedicated to making high-quality mobility products more affordable and accessible online. We focus on delivering excellent customer care, from the first enquiry through to after-sales support, with UK-based staff always ready to help. Our products are built for reliability and peace of mind, with and spare parts held in the UK. We are committed to giving our customers greater independence and a better quality of life.
100% Satisfaction Guarantee
We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.
We are so confident that your new purchase will exceed your expectations, if you let us know in writing within 14 days of receiving the item if you are not completely satisfied with it we will offer a refund.
We understand that products will be opened and examined, but in the event of a return, the product must be delivered to us in a state that is suitable for sale. Mobility Extra must receive them in an excellent condition, any goods returned with scratches, dents, scuffs or require replacement or repair, will be charged to the sender.
Contactgegevens
Unit 8, Mead Park Industrial Estate, Riverway, Harlow, CM20 2SE, Essex, Verenigd Koninkrijk
- 01992 236096
- sales@mobilityextra.co.uk
- www.mobilityextra.co.uk
4,8
Uitstekend
629 reviews
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Excelent delivery and product exa tly…
Excelent delivery and product exa tly as described Very good feed ba k when asked a question fast and reliab.e
29 juni 2026
Antwoord van Mobility Extra
Thank you so much for the kind review! We're really pleased to hear the product was exactly as described, delivery was smooth, and that we were able to answer your questions quickly. We hope you get great use out of it — don't hesitate to get in touch if you ever need anything!
They give good guidelines and short…
They give good guidelines and short videos to look at before you start your journey looking for wheelchairs.
22 juni 2026
Antwoord van Mobility Extra
Thank you for the lovely feedback! We put a lot of effort into making sure our guides and videos help customers feel confident before making such an important decision, so it's really great to hear that made a difference. We hope you find the perfect chair and please don't hesitate to get in touch if you need any further guidance along the way!
Product was as good as I was hoping…
Product was as good as I was hoping for. Delivery was on-time,so far so 👍
17 juni 2026
Antwoord van Mobility Extra
Thank you for the lovely review! We're really pleased the product has lived up to expectations and that delivery was on time. We hope it continues to serve you well!
Item as described delivered promptly in…
Item as described delivered promptly in the time scale provided and does the job.
18 juni 2026
Antwoord van Mobility Extra
Thank you for the great review! We're really pleased the item matched the description and arrived within the timescale provided. Glad to hear it's doing the job!
Achat facile et délai de livraison respecté.
L'achat a été effectué très facilement sur internet.
Il était indispensable pour nous d'avoir la chaise roulante le jour suivant. La livraison a été effectuée à la date prévue à notre grande satisfaction.
17 juni 2026
Antwoord van Mobility Extra
The review says: "Easy purchase and delivery on time. The purchase was made very easily online. It was essential for us to have the wheelchair the following day. Delivery was made on the expected date, to our great satisfaction."
Our reply: "Thank you so much for your review! We're delighted to hear the ordering process was easy and that delivery arrived the next day as needed. We hope the wheelchair is everything you hoped for!"
First class service altogether
Effortlessly ordered on great website. Delivered efficiently and is exactly what was expected.
17 juni 2026
Antwoord van Mobility Extra
Thank you for the brilliant review! We're really pleased to hear the website made ordering easy and that everything arrived as expected. That's exactly the experience we aim to deliver. We hope you get great use out of it!
Antwoord van Mobility Extra
Thank you for the lovely review! We're really pleased the service was helpful and that you received what you needed so quickly. Don't hesitate to get in touch if there's anything else we can help with!
Excellent service
Easy to order, very prompt delivery and wheelchair ready for immediate use
8 juni 2026
Antwoord van Mobility Extra
Thank you for the great review! We're really pleased to hear ordering was easy and that the chair arrived promptly and ready to go straight away. We hope it serves you well — don't hesitate to get in touch if you ever need anything!
From the second the phone was answered…
From the second the phone was answered I knew I was dealing with professionals, my query was dealt with immediately on Friday and much needed charger arrived on the following Monday, very nice, pleasant & most helpful chap absolutely unbelievable, Ithank you very much,IAN
12 juni 2026
Antwoord van Mobility Extra
Thank you so much for such a wonderful review, Ian! It's really lovely to hear that you felt looked after from the very first call. We'll be sure to pass your kind words on to the team, comments like this really do mean a lot to us. We're glad the charger arrived quickly and hope everything is back up and running smoothly. Don't hesitate to get in touch if you ever need anything!
Very easy to order and arrived the next…
Very easy to order and arrived the next day, l haven't used it yet as I have not been very well, plus the weather ☁️ was really bad as to the delivery he did bring it to my front door l would have been very grateful if he would have helped me in to the house he didn't, as for the rest can't fault the company would recommend 👍
10 juni 2026
Antwoord van Mobility Extra
Thank you so much for the kind review and recommendation! We're really pleased the ordering process was easy and that your delivery arrived the next day.
We're sorry to hear you haven't been well — we hope you're feeling better soon and get the chance to enjoy it when the weather improves! We also take your feedback about the delivery on board — we understand that a little extra help can make a big difference, and we'll feed that back to our delivery partners.
Please don't hesitate to get in touch when you're ready to get started with the chair — we're always happy to help!
Perfect lightweight chair and swift delivery
There was lots of choice on the website and accurate descriptions, especially about chair weight was useful. I ordered my chair on Friday and received it the next Monday. The chair is perfect for my needs and light enough for me to lift into my car. Very satisfied customer
5 juni 2026
Antwoord van Mobility Extra
Thank you so much for the wonderful review! We're really glad the website descriptions helped you find the right chair, and it's great to hear the MX-AIR arrived so quickly and is the perfect fit. Knowing it's light enough to lift into the car makes all the difference — we hope you get fantastic use out of it!
Just the job suits my needs thanks
8 juni 2026
Antwoord van Mobility Extra
Thank you for the great review! We're really pleased the SF-3 is doing the job and meeting your needs. Enjoy the rides — don't hesitate to get in touch if you ever need anything!
Good chair reasonably priced
Good chair reasonably priced
would have preferred a lighter weight one as it’s quite heavy but they’re more money, very sensitive controls quite speedy even on lowest power,
Would recommend
10 juni 2026
Antwoord van Mobility Extra
Thank you for the honest and helpful review! We're really pleased to hear you'd recommend the chair and that it's performing well. The sensitivity and speed settings can often be fine-tuned through the way you hold the controller, so if you'd like any help please don't hesitate to get in touch. And if you do ever want to explore our lighter-weight options in the future, we'd be happy to help find the right fit!
My Mum finds the wheelchair a lot more…
My Mum finds the wheelchair a lot more comfortable and my Dad finds it much more manoeuvrable and lighter to lift into his boot.
1 juni 2026
Antwoord van Mobility Extra
Thank you so much for the lovely review! It's really nice to hear that your Mum is finding the C2 chair more comfortable and that your Dad is finding it easier to lift and manoeuvre — that combination makes such a difference for the whole family. We hope it continues to serve them both well!
Really fast delivery and wheelchair…
Really fast delivery and wheelchair seems very sturdy, certainly fits the bill
1 juni 2026
Antwoord van Mobility Extra
Thank you for the great review! We're glad the chair arrived quickly and that it's ticking all the right boxes. We hope it continues to serve you well, don't hesitate to get in touch if you ever need anything!
Very pleased with the scooter very…
Very pleased with the scooter very sturdy easy to use very light weight easy to fold and unfold would advise anyone who needed a scooter to get one of these great price too
1 juni 2026
Antwoord van Mobility Extra
Thank you so much for the wonderful review! We're really pleased to hear the scooter has been such a great fit — sturdy, lightweight, and easy to use is exactly what we aim for. We really appreciate the recommendation and hope you get many miles of enjoyment out of it!
Powerchair Air 17kg.
Great power chair....rolled it straight out of the box fully assembled!
Impressive Delivery Service, arrived in under 24hrs.
Many thanks Mobility Extra.
2 juni 2026
Antwoord van Mobility Extra
Thank you so much for the brilliant review! We're really pleased to hear the chair arrived fully assembled and in under 24 hours, that's exactly the experience we aim to deliver. We hope you enjoy the MX-AIR and please don't hesitate to get in touch if you need anything!
This is a great little wheelchair and I…
This is a great little wheelchair and I have had many compliments on it and enquiries as to where I purchased it.
It was reasonably priced and attractive and modern looking. It is the first electric wheelchair I have had.
It is very comfortable to sit in and easy to handle (subject to the difficulties I outline elsewhere) and the batteries last well.
I have a couple of issues that stop me from giving it 5 stars. One is that the control works loose from the arm of the chair no matter how tightly I screw it in and the second is that the chair is VERY difficult to control going through tight spaces. The front wheels tend to go in bizarre directions and it is difficult to get them to straighten. The result is that I tend to lurch in odd directions but overall it is still a good chair. I’m told that electric wheelchairs often do this. I have taken to either having to get out and haul it through manually (ok as it is light) as I cannot bend to adjust the freewheel levers. Alternatively if I have someone with me they often do it for me and wheel me through spaces. But difficult if you are alone in tight lifts. But overall I would highly recommend.
10 februari 2026
Antwoord van Mobility Extra
Thank you for such a detailed and thoughtful review — we really appreciate you taking the time! We're delighted to hear the chair has been turning heads and that you're enjoying the comfort and battery life.
Regarding the control arm working loose, please do get in touch with our team as we'd like to help resolve that for you. On the front wheel behaviour in tight spaces, this can sometimes be eliminated through gripping the joystick lower down, and we'd be happy to talk you through that — it may make navigating those tricky spots a lot easier.
Thank you again for your kind recommendation despite the niggles, and we hope we can get those sorted for you soon!
Excellent service from beginning to end…
Excellent service from beginning to end rang up one day new wheel for my chair arrived the next day
1 juni 2026
Antwoord van Mobility Extra
That's fantastic to hear, thank you! We're really pleased we could get a new wheel out to you the very next day and get you back up and running so quickly. We hope the chair is performing well, don't hesitate to reach out if you need anything else!
Very helpful when I needed part's for…
Very helpful when I needed part's for my wheelchair shipped and arrived in 3 days. Would recommend.
1 juni 2026
Antwoord van Mobility Extra
Thank you for the kind words and recommendation! We're glad we could get the parts you needed out to you quickly. We hope the repair went smoothly, please don't hesitate to get in touch if you need anything further!
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