The website wasn’t great as it kept adding a different product to the basket, however I called the number and the lady I spoke to was very helpful. I had broken my ankle and had a lot of events coming... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Fantastic and kind team who managed to pull off the impossible by arranging same day delivery for us all the way in London! Helped us out of a dire situation. Every agent I spoke to was warm and lovel... Toon meer
Bedrijf heeft geantwoord
Needed an air mattress and air cushion to alleviate poss bed sores so went online and found these people. Hired for 2 weeks, Not cheap but gets what you pay for i believe. Excellent helpful phone orde... Toon meer
Bedrijf heeft geantwoord
Ordering was easy. Arranging delivery was very efficient. Delivery was on time. The delivery men were courteous, well informed and patient. All the staff were very helpful and pleasant. Your product i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiliteitsmiddelen leverancier
- Assistieve hulpmiddelen leverancier
- Medische apparatuur leverancier
- Rolstoelverhuurbedrijf
Geschreven door het bedrijf
Mobility Hire is a leading supplier of rental mobility equipment throughout the UK. We offer rental solutions to meet almost any needs, on a short-term or long-term hire basis. We are also able to offer a wide range of mobility products for purchase, either new or fleet. With over 20 years’ experience in the mobility industry the heart of our business has always been, and remains to be, providing excellence in every detail of our product quality and our customer service. We are committed to making the process of hiring as simple and as easy as possible, with our friendly helpful team available to answer your questions or queries at the end of the telephone. We are proud to be a family business, with many of the founding partners still supplying their valuable expertise and knowledge today. As manufacturers of mobility equipment, we also know and understand mobility products inside out and what makes them move. Our extensive product knowledge helps us to fulfil your individual needs in the best possible way. Helping to make your mobility experience with us as stress free as possible and your life that little bit easier. We offer a wide range of mobility products for hire, each one carefully selected to fulfil the needs of our customers. Call us now on 0800 111 6234 or visit our website, www.mobilityhire.com to find out more.
Contactgegevens
Mobility House, Formal Industrial Park, Northway Lane, , GL20 8GY, Tewkesbury, Verenigd Koninkrijk
- 0800 111 6234
- enquiries@mobilityhire.com
- www.mobilityhire.com
4,6
Uitstekend
417 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent speedy service
Ordered bed just after 12noon and it was delivered and installed by 3.30pm. Excellent service all round.
5 maart 2026
Antwoord van Mobility Hire
Thank you for your kind feedback! We’re delighted we could provide such a quick turnaround and have the bed delivered and installed the same afternoon. This is the kind of service we aim to provide our customers.
It’s great to hear you were happy with the service and we really appreciate you taking the time to leave us your lovely comments. Many Thanks Mobility Hire :)
Highly recommended company
I ordered a hospital bed and table at 14.30 and the van was en route to us at 14.45, arriving 3 hours later.
Superb customer service. The gentleman set up the equipment and explained how it all worked. Many thanks to him.
Highly recommend this company.
2 maart 2026
Antwoord van Mobility Hire
Thank you for your wonderful review and recommendation. We’re so pleased we could assist you quickly and that our team were able to deliver, set up the equipment, and explain everything clearly.
I’ll be sure to pass your kind comments on to the delivery team. We’re always here to help if you need anything in the future. Many Thanks Mobility Hire :)
Excellent service
Excellent service, punctual and very friendly staff. Excellent customer service, very helpful and very prompt response.
27 februari 2026
Antwoord van Mobility Hire
Thank you for your wonderful feedback! We’re delighted to hear you found our service punctual and our team friendly and helpful. Providing prompt responses and excellent customer care is very important to us, so we truly appreciate your kind words. Many Thanks Mobility Hire :)
Mobility Hire & Draycott Nursing & Care
Mobility Hire has been a reliable and supportive partner to Draycott Nursing & Care. Their team is always professional, helpful, and easy to work with. We particularly appreciate their quick delivery times, which make a real difference to our clients who often need equipment without delay.
Their clear communication and dependable service help ensure our clients receive the right mobility solutions smoothly and on time. We value our partnership and look forward to continuing our work together.
26 februari 2026
Review zonder uitnodiging
Antwoord van Mobility Hire
Thank you so much for your kind words and continued partnership. We truly value our relationship with Draycott Nursing & Care and are delighted to hear that our team’s professionalism, communication, and quick delivery times are making a positive difference to your clients.
Supporting you in providing the right mobility solutions smoothly and without delay is always our priority. We look forward to continuing to work together. Many Thanks Mobility Hire :)
Helpful when contacted delivery when…
Helpful when contacted delivery when expected good communication
24 februari 2026
Antwoord van Mobility Hire
Thank you for taking the time to leave us your lovely review, we really do appreciate it. Should you need anything else please do not hesitate to reach out to us. Many Thanks Mobility Hire :)
Excellent service and quality equipment…
Excellent service and quality equipment hired for my cruise.
Will definitely use again.
21 februari 2026
Antwoord van Mobility Hire
Thank you so much for your lovely feedback! We’re delighted to hear you were happy with the service and the quality of the equipment for your cruise.
We truly appreciate your support and look forward to assisting you again in the future should you need us. Many Thanks Mobility Hire :)
Antwoord van Mobility Hire
Thank you for your feedback! We’re pleased to hear you found our service easy to deal with, with clear options and good customer support. We really appreciate your kind words. Many Thanks Mobility Hire :)
Very easy service to use
Very easy service to use, ordered and delivered same day. Very helpful staff on the phone and the delivery guy.
19 februari 2026
Antwoord van Mobility Hire
Thank you for your kind feedback! We’re delighted to hear the service was easy to use, with same-day delivery and helpful support from both our phone team and delivery colleague.
We really appreciate your comments and are always here to help. Mnay Thanks Mobility Hire :)
Antwoord van Mobility Hire
Thank you for taking the time to leave us your feedback, we really do appreciate it. Many Thanks Mobility Hire :)
Fantastic and stress free from initial…
Fantastic and stress free from initial enquiry to delivery - telephone staff very helpful and informative - speedy delivery - pleasant delivery man informative and took time to run through operation of equipment - would highly recommend first class
20 februari 2026
Antwoord van Mobility Hire
Thank you so much for your wonderful feedback! We’re delighted to hear your experience was stress-free from start to finish, with helpful advice over the phone and a smooth, speedy delivery. It’s great to know our delivery colleague took the time to explain everything clearly.
We really appreciate your kind words and recommendation. Many Thanks Mobility Hire :)
Squeaky chair
Chair seems very narrow and squeaks when using it. It’s a stand in chair while mine is being mended.
16 februari 2026
Antwoord van Mobility Hire
Thank you for your feedback. We’re sorry to hear the chair feels narrow and that you’ve noticed some squeaking during use. We do offer a variety of chair sizes to suit different individuals, so if the current one doesn’t feel quite right, we’d be happy to review this with you.
In some cases, the Dartex fabric used on healthcare chairs can create a slight squeaking sound when surfaces rub together during movement. However, we’d still be glad to check everything for you to ensure it’s comfortable and working as it should. Please do get in touch with our team by calling 0800 111 6234 so we can assist further. Many Thanks Mobility Hire :)
Dependable!
Not cheap, but reliable and they deliver exactly when they say they will. And great phone support too.
16 februari 2026
Antwoord van Mobility Hire
Thank you for your kind feedback! We’re delighted to hear you found our service reliable, with on-time delivery and helpful phone support.
We pride ourselves on dependability, and it’s wonderful to know this made a difference for you. Many Thanks Mobility Hire :)
I would recommend
Made it very easy to understand the contract. Delivered on time
Followed up to make sure we were happy
Couldn't fault the service
12 februari 2026
Antwoord van Mobility Hire
Thank you so much for your kind feedback and recommendation! We’re delighted to hear everything was explained clearly, delivered on time, and that our follow-up gave you confidence in the service. It’s wonderful to know you couldn’t fault the experience — we truly appreciate your comments. Many Thanks Mobility Hire :)
100% recommended
Although the website is not the greatest in terms of providing details on how to proceed with hiring (or maybe it was just me), their customer service was amazing. They made sure to explain everything and answer all our questions, and helped us select the things she thought we would need.
The price was shared within a few minutes following our call, which we accepted. Delivery was booked for the same day — really impressive!
The delivery person was very nice and patient, as we were running late. He assembled everything within minutes as well.
Well done!!
13 februari 2026
Antwoord van Mobility Hire
Thank you so much for your thoughtful review and recommendation! We really appreciate your feedback about the website and will take that on board, as we’re always looking to improve the experience for our customers.
We’re delighted to hear our team were able to guide you clearly through the process, provide a quick quotation, and arrange same-day delivery. It’s also great to know our delivery colleague was patient and efficient with the setup.
Thank you again for your kind words — we’re always here if you need any further support. Many Thanks Mobility Hire :)
Chair for post-knee replacement
Before I decided to hire the recliner chair, I had a fabulous conversation with one of the employees over the phone. She gave me excellent advice and handled all the details very efficiently. Subsequent conversations with the company, including the delivery driver were equally helpful and friendly. Also, I think they are good value for money. The chair is as described.
10 februari 2026
Antwoord van Mobility Hire
Thank you so much for your lovely review! We’re delighted to hear you received helpful advice before hiring and that everything was handled efficiently from start to finish.
It’s great to know our team — both on the phone and during delivery — were friendly and supportive, and that the chair met your expectations.
We really appreciate your kind comments and wish you a smooth recovery following your knee replacement. Many Thanks Mobility Hire :)
Excellent customer service
Excellent customer service. Very patient with my elderly mother and ensured she was happy with her choice of bed. Follow up delivery service was fast (two days). Bed all set up and team ensured I was happy with everything before they left.
6 februari 2026
Antwoord van Mobility Hire
Thank you for your kind feedback! We’re delighted to hear our team were patient and supportive in helping your mother choose the right bed, and that delivery and setup were completed quickly and smoothly. It’s great to know everything was checked before our team left and that you were happy with the service.
We really appreciate your comments and are always here if you need anything further. Many Thanks Mobility Hire :)
Great service
I required equipment urgently. I phoned and they helped me choose the right equipment for my needs and it was delivered that day, by a lovely chap, who brought the equipment to the room I wanted it in and put it together for me. He showed me how everything worked and cleaned up the packaging. I couldn't have asked for better service.
26 januari 2026
Antwoord van Mobility Hire
Thank you so much for your lovely feedback! We’re delighted we could help you quickly and get the right equipment delivered the same day.
We really appreciate your kind words and are so pleased we could support you when you needed us most. Many Thanks Mobility Hire :)
Excellent service
I was online, on Google, looking for a bariatric chair to rent, for my brother that has to go into a care home. I came across Mobility Hire. The company had exactly what I wanted so ordered a chair. I then found a phone number and decided to ring them up to confirm some details. The young lady on the phone was lovely. Very friendly, explained all details in full easily to help you
understand. Made sure the order was correct and organised the delivery for 2 days later, which was very quick. Customer services rang me and the home, to give a 2 hour time slot, for the chair to be delivered. The chair was delivered perfectly with no problems.
28 januari 2026
Antwoord van Mobility Hire
Thank you so much for your excellent review! We’re delighted to hear you found exactly what you needed and that our team were able to support you throughout the process.
It’s great to know our colleague took the time to explain everything clearly, ensure the order was correct, and arrange a quick delivery. We’re also pleased that the delivery went smoothly and on time.
Thank you for choosing to hire with us — we’re always here if you need any further assistance. Many Thanks Mobility Hire :)
Outstanding customer service
I needed to hire a chair following knee surgery. In phoning around, some companies were unhelpful, or on voicemail only, but thankfully Horizon came to the rescue. The service has been outstanding and I'm enjoying my recovery spell in a very comfy chair. Many thanks to all the team.
28 januari 2026
Antwoord van Mobility Hire
Thank you so much for your lovely feedback! We’re delighted we could support you following your knee surgery and provide the comfort you needed during your recovery.
It’s great to hear our team were helpful and responsive when you needed us most. We wish you a smooth and speedy recovery, and thank you for your kind words to the whole team. Many Thanks Mobility Hire :)
Quick, professional delivery and set- up
I was kept informed of when the delivery was going to be up to the hour. The equipment was brought inside the property and assembled without any issues. He explained and showed me how to operate the relevant equipment and left.
21 januari 2026
Antwoord van Mobility Hire
Thank you for your kind feedback! We’re delighted to hear you were kept well informed about the delivery time and that everything was delivered, assembled, and explained clearly.
It’s great to know the process was smooth and professional from start to finish. We really appreciate your comments. Many Thanks Mobility Hire :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.