The website wasn’t great as it kept adding a different product to the basket, however I called the number and the lady I spoke to was very helpful. I had broken my ankle and had a lot of events coming... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fantastic and kind team who managed to pull off the impossible by arranging same day delivery for us all the way in London! Helped us out of a dire situation. Every agent I spoke to was warm and lovel... Toon meer
Bedrijf heeft geantwoord
Needed an air mattress and air cushion to alleviate poss bed sores so went online and found these people. Hired for 2 weeks, Not cheap but gets what you pay for i believe. Excellent helpful phone orde... Toon meer
Bedrijf heeft geantwoord
Ordering was easy. Arranging delivery was very efficient. Delivery was on time. The delivery men were courteous, well informed and patient. All the staff were very helpful and pleasant. Your product i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiliteitsmiddelen leverancier
- Assistieve hulpmiddelen leverancier
- Medische apparatuur leverancier
- Rolstoelverhuurbedrijf
Geschreven door het bedrijf
Mobility Hire is a leading supplier of rental mobility equipment throughout the UK. We offer rental solutions to meet almost any needs, on a short-term or long-term hire basis. We are also able to offer a wide range of mobility products for purchase, either new or fleet. With over 20 years’ experience in the mobility industry the heart of our business has always been, and remains to be, providing excellence in every detail of our product quality and our customer service. We are committed to making the process of hiring as simple and as easy as possible, with our friendly helpful team available to answer your questions or queries at the end of the telephone. We are proud to be a family business, with many of the founding partners still supplying their valuable expertise and knowledge today. As manufacturers of mobility equipment, we also know and understand mobility products inside out and what makes them move. Our extensive product knowledge helps us to fulfil your individual needs in the best possible way. Helping to make your mobility experience with us as stress free as possible and your life that little bit easier. We offer a wide range of mobility products for hire, each one carefully selected to fulfil the needs of our customers. Call us now on 0800 111 6234 or visit our website, www.mobilityhire.com to find out more.
Contactgegevens
Mobility House, Formal Industrial Park, Northway Lane, , GL20 8GY, Tewkesbury, Verenigd Koninkrijk
- 0800 111 6234
- enquiries@mobilityhire.com
- www.mobilityhire.com
4,6
Uitstekend
417 reviews
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Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent customer service and nothing…
Excellent customer service and nothing was too much trouble. Bed arrived on time and set up professionally. Can’t fault the service.
12 december 2025
Antwoord van Mobility Hire
Thank you for your kind feedback! We’re delighted to hear that our customer service team went the extra mile and that your bed arrived on time and was set up professionally.
It’s great to know you couldn’t fault the service — we really appreciate your lovely comments. Many Thanks Mobility Hire :)
Very helpful polite and friendly staff
2 december 2025
Antwoord van Mobility Hire
Thank you so much for taking the time to share your review with us. We are so pleased to hear our team was polite, friendly and helpful. We really do appreciate your feedback. Many Thanks Mobility Hire :)
Next day delivery.
Next day delivery.
Pleasant helpful customer service.
Bed had a fault but was quickly put right.
5 december 2025
Antwoord van Mobility Hire
Thank you for taking the time to leave us a review. We’re really happy to hear that your delivery arrived promptly and that our customer service team were friendly and helpful throughout.
We sincerely apologise for the initial issue with the bed, but we’re glad our team were able to sort it out quickly for you. Please don’t hesitate to get in touch if we can support you further. Many Thanks Mobility Hire :)
Wheelchair hire
Adviser that I spoke to was very helpful and understood exactly what I needed. I ordered wheelchair and it was delivered next day.
Very impressed with the service provided. Would recommend to anyone who has mobility problems.
1 december 2025
Antwoord van Mobility Hire
Thank you for your wonderful review! We're so pleased to hear that our adviser understood exactly what you needed and that your wheelchair arrived the very next day.
It’s great to know you were impressed with the service, and we truly appreciate your recommendation. If you ever need anything again, we’re always here to help. Many Thanks Mobility Hire :)
Antwoord van Mobility Hire
Thank you so much for taking the time to leave us your review. We really do appreciate it! Many Thanks Mobility Hire :)
A very good experience from start to finish.
From the moment I phoned to hire a bath lift & commode for my mum, to the delivery, everything was dealt with professionalism. The girls on the phone were friendly & knowledgeable & so were the delivery men. The stuff was delivered on the day & within the time specified & I was shown how to use it. First class service. Thank you 😊
20 november 2025
Antwoord van Mobility Hire
Thank you so much for your lovely review! We’re delighted to hear that everything—from your first phone call to delivery—was handled smoothly and professionally. It’s great to know our team were friendly, knowledgeable, and able to show you exactly how everything worked.
Thank you for choosing to hire with us, and we’re always here if you need anything else in the future. Many Thanks Mobility Hire :)
I strongly advise against using this…
I strongly advise against using this company. I do not recommend at all. Appalling customer service. Once they have your money then it seems there is no recourse. Avoid at all costs
20 november 2025
Review zonder uitnodiging
Antwoord van Mobility Hire
We’re very sorry to hear about your experience. We have a clear customer service procedure in place to ensure every query is handled promptly and fairly, and after checking our system, it appears this process hasnt been followed on your side.
We would really like the chance to investigate this properly and resolve any concerns. We always take customer complaints very seriously and will always work our hardest to resolve them. If you could please follow the procedure that has been requested as soon as you are able to, this will enable us to do our part for you. Should you wish to discuss this further or you are unsure on anything please do not hesitate to contact us on 0800 111 6234. Many Thanks Mobility Hire
Amazing service!
We have had a wonderful experience with Mobility Hire. Their customer service has been phenomenal. I was able to place an order in the US and have the pieces delivered after I arrived in the UK. Everyone was so kind and helpful through out the entire process and I truly appreciate everything they did.
8 november 2025
Antwoord van Mobility Hire
Thank you so much for your wonderful review! We’re delighted to hear that your experience with us—from ordering in the US to delivery in the UK—was smooth and well-supported. Our team always aims to provide helpful, friendly service, and it’s lovely to know this made a difference for you.
We truly appreciate your kind words and are glad we could assist with everything you needed. Should you need anything else in the future please do not hesitate to reach out to us. Many Thanks Mobility Hire :)
Helpful office staff with a nice…
Helpful office staff with a nice friendly telephone manner. Cheerful delivery man who set up and explained how to control the reclining chair
12 november 2025
Antwoord van Mobility Hire
Thank you very much for taking the time to leave us your kind feedback! We’re delighted to hear our office staff were helpful and friendly, and that our delivery team made the setup and demonstration of the reclining chair easy to understand. We’ll be sure to pass your compliments on to the team. Many Thanks Mobility Hire :)
Was good service
Was good service. Fast... and fast reaction if theres any complain.
Thx
11 november 2025
Antwoord van Mobility Hire
Thank you for your feedback! We’re glad to hear you found our service fast and responsive, and we always aim to address any concerns quickly. We really appreciate your kind words. Many Thanks Mobility Hire :)
5 star service
5 star service. Bed delivered on time and set up professionally. Thank you.
13 november 2025
Antwoord van Mobility Hire
Thank you for your kind feedback! We’re delighted the bed was delivered on time and set up professionally. We really appreciate your kind words and should you need anything else please do not hesitate to contact us. Many Thanks Mobility Hire :)
McCarthy Turning Bed Chair Delivery & Installation.date…
The Bed was delivered on the date specified & the Driver & his Assistant were very good & were able to carry out the Installation quickly & efficiently? They also showed me how to operate the Turning Bed Chair & also other features on the movements of the Bed using the Hand Remote Control? They were very good at their job so full marks to both of them? So far all is well with the operation of the Bed but not able to advise how my Wife, Aileen will rate the Bed as she is coming out of Hospital tomorrow afternoon? Well done on the 1st Class Service. Michael McCarthy
10 november 2025
Antwoord van Mobility Hire
Thank you for your feedback! We’re delighted the bed was delivered on time and installed efficiently, and that our team demonstrated all the features clearly.
We hope Aileen finds it comfortable when she returns home, and we wish her a smooth recovery. Many Thanks Mobility Hire :)
Great service
Easy to organise and all staff very pleasant and helpful. Arrived as expected and setup. Will be very useful when Mum gets out of hospital.
10 november 2025
Antwoord van Mobility Hire
Thank you for your kind feedback! We’re so pleased to hear everything was easy to organise and that our team were pleasant and helpful throughout.
It’s great to know the equipment arrived and was set up as expected — we hope it proves useful for your mum when she’s home from hospital. Many Thanks Mobility Hire :)
Great, fast service and helpful advice for a home carer
Really clear website. Very helpful guidance and advice on the phone. Prompt service - kept up to date and delivery arrived on time and was assembled efficiently.
6 november 2025
Antwoord van Mobility Hire
Thank you for your great feedback! We’re delighted to hear you found our website easy to use and our team helpful and informative over the phone.
It’s great to know delivery was prompt, on time, and assembled efficiently.
We truly appreciate your kind words and are glad we could support you in your role as a home carer. If you need anything else please do not hesitate to reach out to us. Many Thanks Mobility Hire :)
Very good communication
Jessica was very helpful during the order process and the delivery guy (sorry didn’t get his name) was very good and setting up and showing how the bed worked. Hopefully mum is happy, I’m going in today so will get her feedback
3 november 2025
Antwoord van Mobility Hire
Thank you for taking the time to leave your lovely feedback! We’re so pleased to hear Jessica was helpful throughout the order process and that our delivery team set up the bed and explained everything clearly.
We’ll be sure to pass your kind words on to Jessica and the driver. Many Thanks Mobility Hire :)
Just fabulous- exceeded hight…
Just fabulous- exceeded hight expectations, all in their stride- cannot speak highly enough of
1 november 2025
Antwoord van Mobility Hire
Thank you so much for your wonderful feedback! We’re thrilled to hear we exceeded your expectations and that your experience with us was so positive.
We really appreciate your kind words & it means a lot to the team. Many Thanks Mobility Hire :)
Antwoord van Mobility Hire
Thank you for your feedback! We’re glad you were happy with our customer service and appreciate your kind words. Many Thanks Mobility Hire :)
Fantastic products
Fantastic products, really helpful customer service and quick delivery
31 oktober 2025
Antwoord van Mobility Hire
Thank you so much for taking the time to leave us this lovely review, we really do appreciate it! Many Thanks Mobility Hire :)
Absolute 10/10!
I have been so impressed with this company. I needed a recliner chair for a couple of weeks and they could not have been more helpful, flexible and efficient. Everyone I dealt with on the phone and during delivery/collection were great and the equipment hired was great quality, comfortable and exactly as required. Thank you so much
15 oktober 2025
Antwoord van Mobility Hire
Thank you so much for your amazing feedback! We’re delighted to hear you were so impressed with our service and that the recliner chair met your needs perfectly.
It’s wonderful to know our team was helpful, flexible, and efficient throughout your hire. We truly appreciate your kind words. Many Thanks Mobility Hire :)
Excellent and fast service after my…
Excellent and fast service after my wife had a total knee replacement.
Next day delivery by a friendly and helpful guy who set the chair up and gave instructions on how to adjust it.
25 oktober 2025
Antwoord van Mobility Hire
Thank you for your kind feedback! We’re so pleased we could provide quick support following your wife’s knee replacement.
It’s great to hear the chair was delivered the next day and that our driver was friendly, helpful, and took the time to explain everything clearly.
We wish your wife a smooth and speedy recovery! Many Thanks Mobility Hire :)
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