I was looked after form start to receiving the electric wheelchair. Mark was amazing explained everything that I needed to know from looking for and purchasing the correct wheelchair for myself. All... Toon meer
Bedrijf heeft geantwoord
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This is my second purchase with Mobility Solutions Glasgow. Will, the sales rep, has been absolutely excellent. I was lucky enough to deal with him again, from my first purchase to my second one. He i... Toon meer
James came to our house and discussed our needs arranged 3 possibly solutions and brought them down for my husband to test out. We picked the one we thought most suitable and he left the mobility scoo... Toon meer
Bedrijf heeft geantwoord
Service is terrible. We were supposed to be called backed later on two occasions and still waiting. They have a monopoly in Glasgow for certain mobility aids and they use that to their advantage. Find... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
As one of the UK’s leading specialists in assessed mobility products, we proudly support customers nationwide with high‑quality, reliable solutions from trusted manufacturers. As a Motability‑approved and trusted service provider, we’re committed to delivering expert guidance and exceptional customer care across the whole of the UK. We offer a comprehensive range of mobility products, including mobility scooters, manual wheelchairs, powered wheelchairs, and rollators, as well as adjustable beds and rise and recline chairs. Every item in our range is carefully selected for comfort, durability and long‑term independence. Our goal is to ensure every customer receives the right mobility product for their needs. We provide clear information, personalised assessments and ongoing support, helping individuals and families make confident, informed choices that improve daily life and enhance independence
Free Home Demonstration
Geschreven door het bedrijf
- Mobility Solutions is one of the UK’s leading mobility specialists and a trusted expert in providing top-quality mobility and rehabilitation products for disabled individuals, those with restricted movement and the elderly. We offer a carefully selected range of assessed mobility products from leading manufacturers, all with a free home demonstration.
Our Guarntee
12-Month At Home Warranty
When you make a powered product purchase, you’ll benefit from our aftercare service which includes a 12-month at-home manufacturer’s warranty and our ongoing service and support.
You’ll receive a contact number to use in the event of a warranty claim. Full details of this will be given at the time of purchase and our support team will visit you at home to undertake any necessary repairs covered under the warranty guarantee. Note, damage, wear and tear or misuse are not covered under the warranty guarantee and are chargeable.
After the 12 months at-home warranty has expired, Mobility Solutions are still dedicated to supporting you with any other issues that may arise during the life span of your product. Please do contact us and we can support you. Callout, labour and parts (if applicable) are chargeable.
Contactgegevens
Verenigd Koninkrijk
- 0800 587 9634
- www.mobilitysolutions.co.uk
4,4
Uitstekend
169 reviews
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Antwoord van Mobility Solutions
Hi, thanks for leaving this 5-star review. We are glad to hear you had such a good experience with us - if we can help again in the future, please let us know! Thanks, Mobility Solutions
Very effective on my previous order
1 maart 2023
Antwoord van Mobility Solutions
Hi, thanks for leaving this 5-star review. We are glad to hear you had such a good experience with us - if we can help again in the future, please let us know! Thanks, Mobility Solutions
Excellent service!
Second order from this company and exactly the same level of service. Easy to order, quick delivery and good product. Wouldn't order slippers for my dad anywhere else!
9 januari 2023
Antwoord van Mobility Solutions
Hi, thanks for leaving such a great review. Happy to hear you had such a good experience - if we can help again in the future, please let us know! Thanks, Mobility Solutions
Sarah was such a great help
Sarah was such a great help. She gave all sorts of advice and found the best solution for me. So knowledgeable. She really knows her job.
Iv'e tried the blanket cage out Sarah, it's perfect.
Thank you so so much.
10 januari 2023
Review zonder uitnodiging
Antwoord van Mobility Solutions
Hi, thanks for leaving this great 5-star review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
Parcel sadly did not arrive not…
Parcel sadly did not arrive not Mobilitys fault Royal Mail strike
5 december 2022
Antwoord van Mobility Solutions
Hi, we're very sorry for the inconvenience on this order.
Unfortunately, due to the ongoing mail strikes, there have been some issues with orders, and we have no control over the delivery once the item has been dispatched.
If there's anything else we can do please let us know.
Best,
Mobility Solutions
Shoes lovely shame that they were not…
Shoes lovely shame that they were not suitable in this instance had to return
20 december 2022
Antwoord van Mobility Solutions
Hi, thanks for leaving this 5-star review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
The bed i ordered for my mums house was…
The bed i ordered for my mums house was slightly too wide to fit upstairs and the installers took it away and returned with one just slightly smaller that would fit just a couple of hours later. Fantastic service from the installers and the guys behind the scenes.
21 december 2022
Review zonder uitnodiging
Antwoord van Mobility Solutions
Hi, thanks for leaving this 5-star review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
We haven't received the slippers yet!!
16 december 2022
Antwoord van Mobility Solutions
Hi, we're very sorry for the inconvenience on this order.
We endeavour to send all orders within a reasonable timeframe. Unfortunately, due to the ongoing mail strikes, orders are taking longer than anticipated to arrive, and we have no control over the delivery once the item has been dispatched.
Hopefully, this product will arrive soon, and if there's anything else we can do please let us know.
Best,
Mobility Solutions
Not arrived yet (due to postal strike)
12 december 2022
Antwoord van Mobility Solutions
Hi, we're very sorry for the inconvenience on this order.
We endeavour to send all orders within a reasonable timeframe. We directed the dispatch of the order on December 5th and it was sent from the warehouse on December 6th with Royal Mail.
Unfortunately, with current mail strikes, orders are taking longer than anticipated to arrive and we have no control over the couriers once the item is dispatched. If there's anything else we can do to help, please don't hesitate to get in touch.
All the best,
Mobility Solutions
Customer Service above and beyond expectations
My elderly Mother had been promised an assessment for an Invacare Rea Azelea Assist Chair whilst in hospital, but the hospital cancelled this once her discharge date was agreed & didn't tell me. Late Friday afternoon prior to discharge on Monday no-one in the hospital would help me and I was at my wits end trying to rent once of these chairs at short notice because Mum wasn't safe to sit in a standard fireside chair. In absolute desperation I called the Us Distributors and they went out of their way to put me in touch with their UK Technical Sales manager Jim Gaw. He called me straight away and promised to get back to me within the hour. He did and said he'd reached out to a colleague in Scotland who might be able to help me. She did. Her name is Sarah Butler and on hearing what had happened to Mum she took all Mum's measurements and pulled out all the stops to find us a Rea Azelea Assist chair to rent and delivered it to my door the very next day. My Mum was in tears when she heard, she'd been so scared of slipping out of, or sliding over in a Fireside chair that she was frightened to leave the hospital. Once Mum was discharged Sarah came out and checked that Mum was sitting safely in the chair and gave a demonstration of all it's features. At a time when I was under severe stress and worry for my Mum, Mobility Solutions, from their UK Head Office, through their technical sales team and Sarah Butler the Scotland representative gave amazing service to my family before we were even customers. Needless to say we have now bought the chair and are delighted with it.
5 november 2022
Review zonder uitnodiging
Antwoord van Mobility Solutions
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
Excellent Service
They didn’t have the mobility scooter that I wanted to try in stock but they ordered one in so that I could try it. Once trying it I thought it would be better with the plus model which they ordered for me. Picked it up today and everything was great. Thanks.
28 november 2022
Review zonder uitnodiging
Antwoord van Mobility Solutions
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
Thanks to Mobility Solutions I have the biggest smile on my face!
I am SO grateful to Mobility Solutions. They were SO patient, explained everything so well, couldn't do enough to help, and couldn't be kinder! I was so very nervous about it all, but I had such a brilliant and very easy experience with them choosing and getting a new Freedom Machine (mobility scooter) through Motability. I wouldn't hesitate to go to them for help again, and I would 100% recommend them to everyone!
Thankyou SO very much!
19 november 2022
Review zonder uitnodiging
Antwoord van Mobility Solutions
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
Brilliant
Quick, easy ordering process and fast delivery.
Ordered items are a gift, but quality looks great and worth the price.
Would definitely use again.
10 november 2022
Antwoord van Mobility Solutions
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
Easy to order and quick delivery
1 november 2022
Antwoord van Mobility Solutions
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
Excellent Service
Good quality product, speedy delivery, good price and excellent communication
31 oktober 2022
Antwoord van Mobility Solutions
Hi Colin, thanks for the 5-star review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
James came to our house and discussed…
James came to our house and discussed our needs arranged 3 possibly solutions and brought them down for my husband to test out. We picked the one we thought most suitable and he left the mobility scooter on a 7 day trial to confirm this was the correct solution for us. After the 7 days we ordered the scooter which had been delivered giving my husband back some freedom to go out and enjoy life again. Thank you for the time and trouble you took to ensure the best outcome for my husband - Ann C
5 november 2022
Review zonder uitnodiging
Antwoord van Mobility Solutions
Hi Ann, thanks for this great review. Glad to know we could help! Thanks, Mobility Solution
Antwoord van Mobility Solutions
Hi, thanks for this great review. Glad to know we could help! Thanks, Mobility Solution
Good service
Good service. Came when they said they would. Pleasant helpful men
1 november 2022
Review zonder uitnodiging
Antwoord van Mobility Solutions
Hi, thanks for the great review. If we can help again in the future, please get in touch. Thanks, Mobility Solutions
Good service and a very helpful staff…
Good service and a very helpful staff who promptly return my call and kept me updated on my orders as I had placed the order online but had made a mistake.. order arrived on time and good quality.
7 oktober 2022
Antwoord van Mobility Solutions
Hi, thanks for leaving us a 5-star review. If we can help again in the future, please get in touch. Thanks, Mobility Solution
Antwoord van Mobility Solutions
Hi, thanks for taking the time to leave a comment. If we can help again in the future, please get in touch. Thanks, Mobility Solutions
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