moleonline.com Reviews 301

We regulary get bird nuts from this company, they have always been clean & good quality .They arrived promptly, were delivered by DHL by a very pleasant delivery chap who puts the very heavy bag in our car port beside the bin that he knows they are going to be tipped in . What more could you ask ?

Good price, good quality and quick delivery

The whole website and experience was one of the easiest I've had to navigate my way around (not being brought up in the 'on-line' era), I don't find ordering online particularly easy!! But this was amazing and delivery was unbelievably quick - ordered in the late afternoon, delivered by lunchtime next day. That was just standard delivery charge which I also thought was extremely reasonable.

Not the speediest delivery but not a problem on this occasion. Goods were delivered intact and at a good price. Thank you MV

Very good so easy

Easy to order and quick delivery, thank you

Prompt delivery of my dogs feed. Switched to their own brand ‘Country Dog’ as far superior to another well-known brand, but cheaper which is important in current climate. Food and delivery costs very reasonable. Highly satisfied.

I received regular email keeping me informed when my item would arrive and it arrived on the day they said it would.

Ordering and pick up of my wood was very easy and the lady in the wood yard when I arrived very helpful. Although the wood was saturated after all the heavy rain, the quality was fine and I was free to chose what I wanted and cut it to size to fit in my car.

Was told that my order would come direct from the supplier and that they would ring to confirm delivery date prior to delivery. Unable to select a delivery date on website or advise in comments when not at home. Twice the only phone call came from the access gate to let them in.

Hi I placed two separate orders via click and collect,when I arrived to collect it would not process through the screen and I had to wait ages to sort it out, the second one I had to go into the shop to sort it out!, the idea of this system is to make it faster to collect as its already be paid for, the picking staff were great so no issues there it is just the computer system side ,what is the meaning of the QR code sent with the click and collect e mail as nobody seems to know or use it ?, products and range are great ,Thanks

Good service but breakdown of invoice can be a little confusing the way it is set out. Some has VAT some does not and a delivery price may vary

Good quality product at an excellent price and the delivery was very quick.

Prompt delivery with reasonable delivery costs

Great product at a fair price, timely delivery.

Perfect online purchase experience.

Always 5 star, shops are great as is the website. I use Cirencester which is always well stocked.

Brilliant business been using Mole online for 2.6 years now. They always deliver on time easy ordering and great customer service. Both my dogs thriving on Country Dog. Thank you for being great

Easy to use,good range of products
Ordered an online course so no physical product sent as yet but will do in the future, should of used mole valley online before as use bother local shops Standerwick,Frome and also Devizes