Avoid the Monarch Dental office in the Forum in San Antonio. They first called to reschedule because of staffing no-shows. At the appointment, after waiting for over an hour, a foreign dentist (whose... Toon meer
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I went in had three extractions done the same day My insurance paid most of it and I paid out of pocket for the rest. that was supposed to be settled. later on in May I receive a bill saying I owe the... Toon meer
After 15 years using various locations 2X/year with not much more than cleanings and being very satisfied with their friendly low key approach, with a change in staff was told I needed extensive work... Toon meer
On 1/23/24 spoke to female at Monarch Dental Town East Crossing, Mesquite, TX. Stated I wanted the doctor to write a prescription for a mouth issue. Asked her to just say yes or no whether the doctor... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are guided by the principle that allows dentists to spend more time caring for their patients — and less time on the administrative, marketing and financial aspects of the dental practice — while benefiting from a lower cost structure. As such, our a...
Contactgegevens
Verenigde Staten
- www.monarchdental.com
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The Dentist is always is always with …
The Dentist is always is always with other patients while your left laying back in the dental chair waiting, this has happened during prcedures in the past. I also had a dental cleaning where they ran out of floss tooth paste and toothbrush, so i come back a month later and their still out. I'm trying to schedule the next cleaning and they say they are booked up for the year so they give me a appointment in late December and then they say they are usually off for Holidays so no guarantee i will get a cleaning.
I've been pleased with my experiences …
I've been pleased with my experiences with the Allen location of Monarch Dental including the most recent. When someone mentions needing a dentist, I tell them about this Monarch location.
Great staff.
5 star service
Service was good, billing could be tweaked
Service was good, nice staff. Appointment was 2 1/2 hours to long. They recommend almost $600, of service when I was expecting a free cleaning. I understand that insurance covers only part of it but no explanation was given why I couldn't get my free cleaning. It felt like they were just interested in billing more.
Very nice people and the dentist Mr Lee …
Very nice people and the dentist Mr Lee was super nice
I made an appointment but had to wait …
I made an appointment but had to wait for 45mins. When I got back to the chair the dental hygentist had to tae care of someone else during my cleaning. At the end I usually get a toothbrush, toothpaste and floss but I didn't get anything. When I got to the front desk, I just stood there while Mabel sat in the back office eating her lunch and did not ask to help me. I should have just walked out. I will be looking for a new dentist.
Lab made a mistake with my upper …
Lab made a mistake with my upper partial. We are having to start all over. I'm hoping they get it right this time. My doctor, Doctor U, tried everything she could and it just wouldn't fit. I think she is a wonderful dentist and tries everything she can to get it to fit but it just would not. Lab could be better!
Great people made sure I was happy …
Great people made sure I was happy before I left seemed to really care about me and any concerns.
Excellent customer service
Staff was nice
Staff was nice. Never spoke to Dentist. Didn't need to though. Communication is a little off with this company. The appointment consisted of x-rays and a hygienist just poking around in my mouth. They didn't do a cleaning! Then they showed me the total cost of the exam and the cleaning and offer fluoride. I asked them what are they talking about I didn't get a cleaning. They said for your next appointment. What???!!! I have to come back to the dentist for a second appointment. What happened to doing it all in one visit. Now I'm scheduled to get my cleaning in 3 Months. This is stupid. I will go get my cleaning in 3 months and find a new dental group. Thanks.
All went well
Thank you 😊
I really do not like Dentist but For the 1st time ever I feel as though they really care about me as a person, not a number. What I am having done is going to be a long process & they take the time to explain every step. To make sure I understand & that I am comfortable with what they are doing. Thank you for this & I will recommend them to everyone!!
Everyone did a very good job
All were very pleasant and nice
All were very pleasant and nice. Prices way to high.
The staff was great to me
The staff was great to me. Dr Fisher was very Nice too. I was nervous about going in, as I had not been in for a very long time. But everyone was great and I appreciate the kindness.
No problems and great service.
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