More Ability Reviews 

213
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

I can highly recommend the Passmore group. Every member of staff we met was polite and courteous. Our designer, Andy, listened to what we required and came up with a design and suggested products that... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We are absolutely delighted with our new bathroom adaptation. From start to finish, the whole experience was fantastic. The communication was excellent, everyone arrived on time, and all the pe... Toon meer

Beoordeeld met 5 van de 5 sterren

Expert knowledge and advice helpful, work done with care, causing little disruption ,always left clean and tidy at night, workforce pleasant , caring , helpful and hard working, very please with the e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Right from the very start Kenny did the survey and was extremely informative and helpful. Garry our fitter was brilliant, an all round old school type of guy, very friendly, obliging and informati... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Badkamerinstallateur
  2. Assistieve hulpmiddelen leverancier
  3. Mobiliteitsmiddelen leverancier
  4. Projectinrichter

Geschreven door het bedrijf

We understand the struggles later life or life with a disability can bring. With our easy access bathrooms you can live independently without compromising on style. Listening carefully to what our customers want and need, we create a safe space to bathe for you or your loved ones.

9 Reasons To Choose Us.

Geschreven door het bedrijf

More Than 50 Years' Experience.
We’ve spent decades delighting customers delivering more than 800 home improvement projects each year.
Full Design, Supply & Installation Service.
Our fully managed service removes the stress of co-ordinating different trades’ people to get your home improvement project finished on time and on budget
Complete Peace Of Mind.
You’ll have a lead fitter who will carry out all aspects of your home improvement. And they’ll keep you in the loop every step of the way.
1,000's Of Happy Customers.
We’re rated 5 stars on independent review site TrustPilot. And our showroom is home to hundreds of thank you cards, testimonials and letters of appreciation.
Reputable, Reliable, Accredited.
We are accredited by all the major trade associations including the Federation of Master Builders and NICEIC. We are also government endorsed by Trust Mark and a Which? Trusted Trader.
Expert Workforce
With a team of senior designers, experienced surveyors, and multi-skilled fitters we can deliver consistent quality and give you a great service.
Open, Honest & Transparent.
There are no hidden costs with us. We have detailed payment structures which are agreed at point of order, and we won’t raise your final invoice until practical completion of your job.
100% Guarantee.
We’re so confident everything will be perfect we offer a 3-year insurance backed installation guarantee, which is further support by manufacturer warranties.
Conscientious, Courteous & Tidy.
We want your home improvement project to be as stress-free as possible. Our fitters will tidy up at the end of every day and dispose of all rubbish.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

213 reviews

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3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(213)

34 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Work done to high spec

Work done to high spec. Workmen excellent and worked hard. Have minor leak with bathroom radiator but am sure this can be fixed once lockdown eases. Engineer came yesterday and fixed the leak without my having to contact the company. That shows the high level of service. A very professional and friendly workforce.

2 juli 2020
Review zonder uitnodiging
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Antwoord van More Ability

Dear George Garrow, thank you ever so much for taking the time to review our company and level of service you received by your multi-skilled fitter, Shaun, while works were ongoing. Shaun is a fantastic member of the installations team and I am sure he will be thrilled with your comments! I will pass on the feedback with regards to the minor leak to our customer service team and someone will be in touch to schedule a date and time in with yourself where we can come back out and look at this for you now we are back up and running. Thank you once again for the fantastic review!

Beoordeeld met 5 van de 5 sterren

Transformation

What a transformation from bathroom to wet room . FIrst class service throughout and full attention to detail .Special mention to fitter Daniel Wilson who was brilliant ,faultless workmanship friendly as well as professional.Thankyou all and will certainly recommend the company wholeheartedly. P&M

5 april 2020
Review zonder uitnodiging
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Antwoord van More Ability

Dear Peter Clegg, thank you ever so much for taking the time to review our company and level of service you received from design concept through to installation completion. As part of our full service offering we take care of everything so we can guarantee our customers complete peace of mind through-out the refurbishments works and following completion of the project. Each project is assigned a lead fitter who will work in a conscientious, courteous and tidy manner while keeping you in the loop every step of the way. Daniel will be absolutely thrilled with your feedback and this will be passed back onto him. Thank you once again for the fantastic 5* review!

Beoordeeld met 5 van de 5 sterren

Excellent job

We had a wet room installed and are completely happy with the installation. The fitter Craig was a lovely man, hard working, and did an excellent job. No complaints at all.

7 maart 2020
Review zonder uitnodiging
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Antwoord van More Ability

Dear Susan Hodgson, thank you ever so much for taking the time to review our company and level of service you received during your wet room renovation. Craig is an excellent member of our fitting team, conscientious, courteous, tidy and meticulous in his work. Craig with be absolutely thrilled with your comments and feedback which will also be passed onto Garry, as your Designer, and the Senior Management team. Thank you once again for the fantastic review!

Beoordeeld met 5 van de 5 sterren

It's good it's really nice

2 maart 2020
Review zonder uitnodiging
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Antwoord van More Ability

Dear Mr Harrand-Pixowarski, thank you ever so much for taking the time to review our company and level of service you received. As a business we are thrilled you are happy with the completed bathroom works, delivered by your senior designer, Garry and multi-skilled installer Sam. All feedback will be fed back to the team who I am sure will be equally pleased. Thank you once again for the 5 star review!

Beoordeeld met 5 van de 5 sterren

Beautiful wet room

Beautiful wet room!
Commendable workmanship mainly by Glynn
One little hicup with the water not draining
away but immediate response and soon rectified. Good team work throughout the job would recommend your company and good customer relations.

4 februari 2020
Review zonder uitnodiging
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Antwoord van More Ability

Dear Jane, thank you ever so much for taking the time to review our company and level of service you received. We are absolutely delighted with your appreciation of the finished wet room. Three 5* reviews in three days for More Ability! Although we try, in our line of work it can be extremely difficult to get things perfect the first time, every time. However, never resting on our laurels, as a company we firmly believe when problems do arise it’s how you deal with them that set you apart from the rest. Your review will be fed back to the team, including Andy (designer), Glynn (fitter) and senior management, all of which i am sure will be equally pleased. Thank you once again for the fantastic review!

Beoordeeld met 5 van de 5 sterren

Excellent service and very friendly…

Excellent service and very friendly staff . All work was completed to a very high standard . Thank you

3 februari 2020
Review zonder uitnodiging
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Antwoord van More Ability

Dear Josephine Corbishley, thank you ever so much for taking the time to review our company and level of service you received through-out your bathroom works. As a company that strive to deliver a first class service every time it is always fantastic to here when this has been achieved. Your feedback will be passed onto Nigel, as your designer, Steve as your multi-skilled fitter and the senior management team, all of which I am sure will be equally thrilled. Thank you again for the fantastic review!

Beoordeeld met 5 van de 5 sterren

Excellent service very polite and…

Excellent service very polite and answered all my queries like to thank Sarah for her excellent service and answering all my queries.

3 februari 2020
Review zonder uitnodiging
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Antwoord van More Ability

Dear Anna, thank you ever so much for taking the time to review our company and level of service you received through-out the bathroom adaptation works. Your feedback will be passed onto Sarah who works within the Installations department, planning all our works in, and the senior management team. Sarah will be thrilled with your personal account of her efficiency and politeness. Thank you once again for the fantastic review!

Beoordeeld met 5 van de 5 sterren

Excellent company

Excellent company. Easy to work with, sensitive to your needs, impeccably trustworthy and very good standard of work.

31 december 2019
Review zonder uitnodiging
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Antwoord van More Ability

Dear Mr Greenwood-Quy, thank you ever so much for taking the time to review our company and level of service you received from design concept through to installation completion. As a company that prides itself on the open, honest and transparent manner in which we conduct our business is it always fantastic to receive such feedback. I will ensure your comments are forwarded onto Garry, as your designer, Sam as your multi-skilled fitter and the Senior Management Team, all of which I am sure will be equally thrilled. Thank you once again for the first 5* review of 2020 and a Happy New Year to you!

Beoordeeld met 5 van de 5 sterren

I would definitely recommend this company

I would definitely recommend this company,from the first meeting to installation it was a pleasure,their workman was professional,polite on time and very hard working,had one minor issue after fitting and it was dealt with that day.very professional all round.

7 december 2019
Review zonder uitnodiging
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Antwoord van More Ability

Dear Linda, thank you ever so much for taking the time to review our company and level of service you received from design through to installation and after care. A true full service provider we employ all our own fitters, experienced surveyors and designers so we can deliver consistent quality and ensure our customer’s receive a great service. I will ensure your feedback is shared with everyone who was involved in your project including Nigel as your designer/surveyor, Darren your multi-skilled fitter and the senior management team, all of which will be equally pleased. Thank you once again for the fantastic review.

Beoordeeld met 4 van de 5 sterren

Excellent conversion of a bathroom to a shower room

The standard of workmanship, quality of the tiles and non slip flooring is first class.

Had it not been for some initial issues regarding what was and was not being supplied and delays in the work commencing, I would have had no hesitation in awarding 5 stars.

Should I decide to have a kitchen conversion/replacement, I will have no hesitation in using this company again.

5 december 2019
Review zonder uitnodiging
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Antwoord van More Ability

Dear Mr Johnson, thank you ever so much for taking the time to review our company and level of service you received. As a company we are absolutely thrilled with your feedback regarding workmanship and quality of products, which will be passed back to Carl as your Multi-Skilled Installer and Dave as your surveyor. Similarly your comments regarding supply of goods and change in start date will be investigated to understand whether we can mitigate such issues arising in the future. Overall we are absolutely thrilled with your honest account of your experience with us as we look forward to working with you in the future should you decide to renovate your Kitchen.

Beoordeeld met 5 van de 5 sterren

A reliable company

A reliable company , good workmanship , came on time and continued until completion , tidy and pleasant , any snags rectified quickly

4 december 2019
Review zonder uitnodiging
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Antwoord van More Ability

Dear Mr Duckett, thank you ever so much for taking the time to review our company and level of service you recieved. One of the many reasons we tell our customers to choose us is that we can guarentee complete peace of mind before, during and after works are completed. While projects are on going you'll always have a lead fitter who will carry out all aspects and they'll keep you in the loop every step of the way. I will pass your fantastic feedback back onto all involved in your project including Andy as your Senior Designer, Paul as your multi-skilled fitter, along with the senior managment team. Thank you once again for the 5* review!

Beoordeeld met 5 van de 5 sterren

Survey for Building Improvements

Nigel took his time to understand exactly what is needed and how it can be done. He is a very nice gentleman.

7 november 2019
Review zonder uitnodiging
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Antwoord van More Ability

Dear Mr Mushtaq, thank ever so much for taking the time to review our company and level of service you received through out your project with us, from first meeting Nigel on site to discuss your options, to Steve, your fitter, bringing your cloakroom conversion to life. Your comments will be passed back to all involved, especially Nigel and the senior management team, all of which i am sure will be equally pleased. Thank you once again.

Beoordeeld met 5 van de 5 sterren

Great!

Friendly, professional and efficient, I'd have no hesitation in recommending Passmore! The difference the new wet room has made to my life is staggering.

1 november 2019
Review zonder uitnodiging
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Antwoord van More Ability

Dear Mr & Mrs Spearing thank you ever so much for taking the time to review our company and level of service received. At More Ability our main aim is to create a stylish yet safe solutions whereby you can remain independent and bathe with comfort and complete peace of mind. We are absolutely thrilled that your new wet room has improved your quality of life. Your feedback will be passed onto all involved in your project, Andy and Mark, as well as the senior management team., all of which i am sure will be equally pleased. Thank you once again for the fantastic review - happy bathing!

Beoordeeld met 5 van de 5 sterren

Wet room installed

Very happy with project were kept informed every step of way The. Fitter Steve was very good worked round our needs adviced us when needed to turn off electric &water kept inconveniences to the minimum

1 oktober 2019
Review zonder uitnodiging
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Antwoord van More Ability

Dear Mr Sugden, thank you ever so much for taking the time to review our company and the level of service you received. One of the main reasons we encourage our customers to choose us is that we can guarantee they will have complete peace of mind before, during and after any renovation works. The reason being, you'll have a lead fitter who will carry out all aspects of your project and they'll keep you in the loop every step of the way. It is always fantastic to hear when this has be achieved. Your comments will be fed back to all involved in your project including, Andy, your designer, Steve, your multi-skilled fitter and the senior management team. Thank you once again for the 5* review!

Beoordeeld met 5 van de 5 sterren

wetroom in a semi-detached house

We chose Passmore More Ability to design and build our wetroom as a facility suitable for our elderly father whilst not looking like a stereotypical “disabled” bathroom. We are delighted with the result. Our multi-skilled fitter Steve was expert in all he did as well as being a hard worker and pleasant. Every evening the house was left in a clean state. We are delighted with the job done.

17 september 2019
Review zonder uitnodiging
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Antwoord van More Ability

Dear Mr Bosworth, thank you ever so much for taking the time to review our company and level of service you experienced through-out the bathroom renovation/adaptation works. At More Ability, we take great pride in understanding each and everyone of our customers wants and needs. We want to get to the bottom of the primary bathing problem in order to provide a solution that allows our customers to remain independent without compromising on style and your feedback is testament to that. I will ensure your comments are fed back to all involved in your project - all of which i am sure will be equally thrilled. Thank you once again for the fantastic review.

Beoordeeld met 5 van de 5 sterren

A very friendly and competent and…

A very friendly and competent and friendly gentleman called Craig fitted our shower chair and grab handle today. A first class job in 2 hours. Would recommend.

30 augustus 2019
Review zonder uitnodiging
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Antwoord van More Ability

Dear Mr Sheath, thank you for taking the time to review our company and the efficient and friendly level of service you received from our Fitter, Craig. I will ensure your comments are passed onto Craig, along with the senior management team - all of whom i am sure will be equally pleased. Thank you once again.

Beoordeeld met 5 van de 5 sterren

Friendly and Professional

I would like to congratulate the team for their professional work in converting my mother's bathroom. We are very pleased with the standard of the finish which brings to a close a first rate project which included helpful advice at the outset and rapid response to developments as the project progressed. I would happily recommend Passmores to anyone considering a bathroom conversion.

7 mei 2019
Review zonder uitnodiging
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Antwoord van More Ability

Dear Mr Wright, thank you ever so much for taking the time to review our company on your mothers behalf. We are absolutely thrilled with your comments and are immensely proud in the way in which Garry, your surveyor / designer, and multi-skilled installer, Sam, conducted themselves in order to deliver a friendly, professional and knowledgeable service from the outset. I will ensure your comments are fed back to the guys, including the senior management team. Thank you once again!

Beoordeeld met 5 van de 5 sterren

Thank you so much for doing my mums…

Thank you so much for doing my mums bathroom she is really happy with the finish and how it was planned .thanks again

5 april 2019
Review zonder uitnodiging
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Antwoord van More Ability

Dear Mr Emmerson, many thanks for taking the time to review our company and the level of service that was received on your mum's behalf. We are absolutely delighted with your comments and are pleased your mum is happy with the finished installation, and how the project was planned. I will pass your comments onto all involved in the project and the senior management team. Thank you once again for the 5* review!

Beoordeeld met 5 van de 5 sterren

Excellent and professional service

10 maart 2019
Review zonder uitnodiging
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Antwoord van More Ability

Dear Joyce Wood, thank ever so much for taking the time to review our company - we are absolutely thrilled you are happy with the service that was delivered and your feedback will be passed onto all involved in your project including Dave, Aiden and the senior management team. Thank you once again.

Beoordeeld met 5 van de 5 sterren

From the very first chat at a…

From the very first chat at a disability event, through to the visit at my house to talk about what to feasible to actually having the work done, the whole experience was totally positive. Yes, I couldn't fit in everything I wanted, but that's the fault of my too small bathroom rather than theirs! They did their best to work miracles in the space provided and fitted in as much as possible while leaving it uncluttered and suitable for me to use with limited mobility.
I am utterly thrilled with my new wet room and would heartily recommend them as a company. Everyone I spoke to was so professional and the work was done superbly well.
Andy who did the actual work was an absolute star - he worked round me as much as possible and while I was asleep (I can sleep up to 18 hours out of 24 which doesn't leave a huge amount of time) tried to do the quieter things so as not to disturb me.
So pleased! They cost more than the other company I had out to quote, but they had so many many more ideas and l was able to chose the units, tiles, flooring etc that I really wanted and the overall look. Friends and family who've visited since say it's fantastic and doesn't look like a "disabled bathroom" just a lovely stylish one - despite having a bench for me to sit on while I shower, wash and dry toilet and lots of space for me to manouver round in.
Heartily recommended!

10 maart 2019
Review zonder uitnodiging
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Antwoord van More Ability

Dear Dawn, thank you ever so much for taking the time to review our company and the level of service you received from first contact at the exhibition, through to your initial showroom visit, the site survey and during your installation with us. It is always fantastic to here when conscientious and courteous project has been delivered. Your feedback will be passed onto all involved in your project including Garry, Andy and the senior management team - all of whom i am sure will be equally thrilled. Thank you once again for the outstanding review and we sincerely hope the adaptation works make a noticeable difference on your bathing experience for many, many years to come.

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