Process was so easy start to finish. The website was very clear and provided all the information I needed to allow me to make an informed decision. Obviously the price was a major factor but not the o... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a rather technical query, Matthew from the sales team listened to my needs and advised me the best course of action. No hard sell! When it comes to renewal, i'll be renewing here.
Bedrijf heeft geantwoord
Been great last year when I insured my bike. Came up for renewal and they sent it to my portal and told me that I accept it through there. I couldn’t and so emailed to tell them. Had someone call me a... Toon meer
Bedrijf heeft geantwoord
Motorcycle Direct came out the cheapest for me, I am UK but for reasons related to my work I had to change my UK licence for a EU licence and need to keep it as EU. Many insurers charge extortionate p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over MotorCycle Direct
Geschreven door het bedrijf
MotorCycle Direct was founded in 1997, with the aim of providing bike and scooter insurance solutions. The company was formed out of a commitment to offer the best service at competitive prices to riders in the UK.
We have built up an extensive knowledge of the UK's motorcycle industry together with a comprehensive understanding of bike insurance. By building relationships with the UK's major insurers we are able to find the best quotes whilst retaining our independence and expertise to offer customers the products they need.
Naturally, this type of industry knowledge and extensive coverage means we cater for most models on the market, and we are also able to offer a service that fits the individual biker. MotorCycle Direct was born out of an enthusiasm for bikes and our success rests on getting this across to our customers - whatever bike they ride. VISIT WEBSITE
Contactgegevens
Midland Way, BS35 2JX, Thornbury, Verenigd Koninkrijk
- www.motorcycledirect.co.uk
4,2
Goed
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Unapologetic and no patience to…
Unapologetic and no patience to actually talk through what has happened. Over messages but can tell the tone was didn’t care and couldn’t be bothered. Will avoid using motorcycle direct in future and will tell all my friends and family the same. On top of this, to renew I’m looking at doubling my premium this year!!! Wtf!!!
15 januari 2026
Review zonder uitnodiging
Antwoord van MotorCycle Direct
Hi
Please could you contact us via our live chat facility so that we may look into this for you, as this review does not supply any contact details or name.
http://www.motorcycledirect.co.uk/contact
Many thanks
MotorCycle Direct
Very straightforward process with good…
Very straightforward process with good support.
14 januari 2026
Antwoord van MotorCycle Direct
Hi Jonathan
Thanks for the great feedback, We have passed on your comments about the great support to the agent involved.
Ride safe!
MotorCycle Direct
Once all details had been logged the…
Once all details had been logged the results came very quickly
13 januari 2026
Antwoord van MotorCycle Direct
Hi Wayne
Thanks for the feedback, we are glad that you found our website so easy to navigate, and you got the result you were looking for.
MotorCycle Direct
Antwoord van MotorCycle Direct
Hi Patrick
Thanks for the positive feedback on our website.
Ride safe!
MotorCycle Direct
excellent experience
13 januari 2026
Antwoord van MotorCycle Direct
Hi
Thanks for the great feedback!
MotorCycle Direct
Antwoord van MotorCycle Direct
Hi Paul
It is great to hear you found the process so straight forward, thanks for the feedback!
MotorCycle Direct
Excellent value-for-money.
12 januari 2026
Antwoord van MotorCycle Direct
Hi Brian
Thanks for the 5 star review, we are glad that you are happy with the price of our product.
Rise Safe & we will be here if you need us!
MotorCycle Direct
New customer
Too many companies with too many hidden costs until the end when they have grabbed your attention and wasted your time but not with MotorCycle Direct
Good price with the extras I wanted and I didn’t have any major problems negotiating the website or making a purchase
13 januari 2026
Antwoord van MotorCycle Direct
Hi Antony
It's great to hear that you’ve had a good experience, and thanks for the great feedback. If you need any help in the future please let us know. Thank you!
MotorCycle Direct
Good quote and competitive price
Good quote and competitive price. Helmet and leather cover was a must and breakdown was a welcome addition.
11 januari 2026
Antwoord van MotorCycle Direct
Hi Jason
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you were happy with the price of our product. Ride safe & we’ll be here if you need us!
MotorCycle Direct
Antwoord van MotorCycle Direct
Hi Richard
Thanks for the review and feedback, it is great to hear that you found it so easy to set up your policy with us.
MotorCycle Direct
Very good service even better on…
Very good service even better on quotation, definitely recommend to anyone wanting to insure their motorcycle. Thank you
11 januari 2026
Antwoord van MotorCycle Direct
Hi Mr Wilson
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you were happy with the price of our product, and thanks for the recommendation! Ride safe & we’ll be here if you need us!
MotorCycle Direct
Motorcycle direct insurance
Easy to contact via chat and pay for policy online, they also beat Bennetts renewal quote by £20 for the same cover.
12 januari 2026
Antwoord van MotorCycle Direct
Hi
It's great to hear that you’ve had a good experience, thanks for the feedback. If you need any help in the future please let us know. Thank you!
MotorCycle Direct
Antwoord van MotorCycle Direct
Hi Paul
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you were happy with the price of our product. Ride safe & we’ll be here if you need us!
MotorCycle Direct
Easy to organise bike insurance
10 januari 2026
Antwoord van MotorCycle Direct
HI Terry
Thanks for the great feedback, we are glad that you found it so easy to organise your bike insurance with us.
MotorCycle Direct
Antwoord van MotorCycle Direct
HI
Thanks for the great feedback about our website, and we are happy to hear that you are happy with the price of our product.
Ride safe!
MotorCycle Direct
Brilliant quote best value with all the…
Brilliant quote best value with all the extra things included
10 januari 2026
Antwoord van MotorCycle Direct
Hi Andrew
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you were happy with the price of our product, including the optional extras that you have on your policy. We hope we continue to impress!
MotorCycle Direct
Easy Bike Insurance
Straightforward operation to insure the bike even for an 80yr old like me. Online chat system also worked well.
9 januari 2026
Antwoord van MotorCycle Direct
Hi Mr McGregor
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you found it so easy to insure your bike with us. Ride safe & we’ll be here if you need us!
MotorCycle Direct
Antwoord van MotorCycle Direct
Hi Linda
Thank you for your comments & 5-star rating. We’re delighted that you are pleased with our products & services.
Thank you!
MotorCycle Direct
Antwoord van MotorCycle Direct
Hi Jonathan
Thanks for the 5-stars! We’re pleased you enjoyed our products & services.
Thank you!
MotorCycle Direct
Doing my insurance online make it so…
Doing my insurance online make it so easy as you have everything in front off you that you need to
I got a great deal from motorcycle direct that I took it straight away
It has all the extras that I waned/needed & they came as part of the insurance deal
6 januari 2026
Antwoord van MotorCycle Direct
Hi Gary
Thank you for your comments & 5-star rating. We’re delighted that you are pleased with our products & services.
We hope we continue to impress!
Thank you!
MotorCycle Direct
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