No customer service, I wanted to remove the notification of all the autorisations. Im getting annoyed. They want to be unreachable. And I want no notifications. Im going to make a complain at EA. All... Toon meer
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Lees wat reviewers zeggen
I gave one star because MQL5 banned me for 10 years, and customer support did not meaningfully listen to my honest explanation and apology. I wanted to use only one account and follow the rules, but... Toon meer
No options or support for withdrawals. It is like this company does not want you to withdraw money they just want you to spend it inside there system. They have an option for a direct bank deposit for... Toon meer
Dear sir,as far as consed MQL5 community its ok ,but seller EA Mr.Michela Russo he or she cheaters why..?one i purchased his product is Zebra Crazy pro full version,in the videos showing all profitab... Toon meer
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Worst support ever
Buggy platform (Metatrader), buggy site (market), and support does not help, they tell you to check their useless forum which I did
this is most likely the worst company I've seen but since they were the first to be there, they got a headstart and now they deliver nothing.
Avoid buying anything from mql5.com and do not waste time on there as well
The market was not working properly and…
The market was not working properly and no on in the forum would help. I thought maybe the problem was I deleted some files on my MT4 platform and somehow the MT4 was not connecting to the Mql5 market place the way it was intended. (I'm not a tech guy)
I made a new account which I NEVER ACTIVATED, and I guess they banned me.
There is no phone number, no email for tech support to have the second account closed and my original one fixed.
Before all this happened, a mod did help me many hours later right before bed, and I was able to get the market working, bough an ea.... and the next day I could not log in to thank the mod or figure out how to delete the extra account. It's pretty lame that there is no email or number for tech support to fix a simple mistake like this. I didn't know it violated terms, heck even FF would give ya a shot a fixing this kind of mistake. It's not like I was coming and committing fraud or shouting curse words in the forum.
TomiLuv is the original name.
TomiLuv_70 was going to be the temporary one which was never activated. I would like to get this resolved so if anyone has contact email me at loanswithtomi@yahoo
Be careful the scam site
Be careful, all mql5 services are terrible, freelancer has lots of scammers and newbies coders, and mql5 support doesn't care the client reported issues, and process it randomly
worst customer service I got scammed by…
worst customer service I got scammed by mql5 watch out guys
MQL5 IS AIDING ABETTING ONLINE ROBBERS
I placed my robot Sincere EA with this company sales outlet, my robot sales have reached over $350,000, yet this company never told me I have sales proceeds to collect until a hacker gained access to my EA sales account and gradually withdrawing my sales revenue, even writing me mails of their withdrawals.
All my efforts to contact this company to help stop the withdrawals from my account failed as they only left their website on auto pilot without any customer service to attend EA sales issues, but when you want to withdraw, they take their 20% of ones sales. I wonder why so many who have suffered in mql5 did not share their experience so others don't fall victim.
Super
Super , génial avec white_board
agréable utilité pour ce qui mentionne
Rapidité redouté pour les simple Excel Dash
A conseillers
Stay away from this scam!
Stay away from this scam!
This support is the worst I´ve ever seen. No response. No withdrawl. What a waste of time and money. Don´t use this service!
No response from the service desk
No response from the service desk! they don't help at all, they charge their commission and lets us deal with almost 70% of the scammers on the site. very unhelpful! iv had the worst experiences here, lost a lot of money dealing with freelancers.. be aware
Bad experience creating an account to join Mql5 distributed computing
I went to join MQL5 Distributed Computing tonight and upon entering my email address kept receiving messages that it was already in use although I have no account with MQL5. I then went to use the site's "log in with Google" option and was told there was no account registered with their site. Also that my account was new to the MQL5 community, after which I was then referred back to the regular registration form. The log-in form then acted like it was in a loop with the same message reappearing telling me my email address was already being used despite having no account.
Hands off
Be very careful! There are expert advisors with wrong backtests and sometimes expert advisors will be deleted and you do not get back your money. MQL5 offers no support. Very poor.
The easiest way to waste money and…
The easiest way to waste money and time.
It is an authentic representation of today's world, with its scams and corruption.
You will never find their MT4 application on their own Metaquotes website because they have it completely sold and corrupted in the hands of Brokers. If you install and use it, remember to delete unnecessary "files", otherwise one morning you will find that all your wallets have been closed.
And the corruption of this company comes mainly from the hands of its moderators, who are not paid anything in exchange for doing what they want with the ethics of their service. They eliminate and block in a "vico-absurd" way anyone who is not a moderator or is not part of the affiliates that they have brought to the company.
A total threat to the sector.
Récupérer vos données perso
Bonjour j'ai créé un compte de demo juste demo est la ca récupéré le id Android de mon téléphone pour m'envoyer des notification inutile.
Quand j'ai changé le mail car ca m'avait saouler je me suis retrouvé bloqué jusqu'en 2123 oui oui donc j'aimerais énormément que toute mes données soit complètement supprimé de ce site surtout mon téléphone
Cordialement
Community is good but the company behind it not so much
I think the fact that there is a community is quite helpful, because it can be pretty daunting to create your own EA and put money into it. Especially if you don't have any experience in coding this is next to impossible. With the community however, you can easily post a job and get someone to do it for a cheap price. People are also helpful in the forum typically.
That said, the customer service from the people behind MQL is very poor. You can only submit tickets in categories they will let you submit, even things that can be technical issue with the software and if you can't submit your question to them, you have to post it in the forum with no idea if your question is going to be answered properly or not.
Also when using their (very expensive) method of using external agents (calculation power) your account will drop $10-$20 below zero and if you want to pay for a job again, you need to debit these amounts. When you ask them why this happens you get a nonsensical answer saying that they can't predict how much calculation power you need in advance and therefor it happens and blablabla, but it's just a cheap way for them to make money of the backs of their users.
What's also annoying is that in the forum people are not allowed to talk about brokers. So you need to sift through hundreds of brokers yourself, which can take you a fulltime week or more easily, whereas they could've just let people discuss this openly in the forum if they really wanted the best for their users.
Authors with scammy expert advisors
They allow authors with scammy expert advisors to remain on their marketplace. They will not refund you under any circumstances, even when you have proof of their fraud.
Stay far away! You have been warned.
Be wise and don't give up.
Yes, a lot of EAs and Indicator don't work. But you can always test them before you buy. Bad news, there is also no guarantee that the test was not manipulated or that the result will be the same in the future. And as my grandma said, if it's free, it's worthless! Many people want a "set and forget" system for little money. Honestly, who gives away a well-functioning EA?I have some EAs and they work, but all of them have a live signal for a long time. I would never buy anything without seeing the live performance. I have never needed customer service. If I'm stupid enough to buy something without having tested it extensively, then I put it under experience. Everything else just raises blood pressure and doesn't change anything. Be wise and don't give up.
At some stage you will be scammed there- There is no support other then at the bottom of my review
Never seen such low rating on trust pilot so lets add my story to worn you.
This company is registred in Cyprus and not respect Cyprus law. They even treaten me about taking legal actions against me .. have a go you scammer with that we will have fun (at least me) in court.
Many T&C are forbiden by law, but they still refer to them when you have dispiute.
They not care if user is proper coder or scammer- they let both exist on same portal- mql5. After 2 honest purchases I bought a product that not works from scammer. They asked me to contact scammer directly to repair ordered software ;-)
After 2 weeks dispiute ( I just asked to cancel my licence on scam product and get money back) I was assured that they will not refund me for what scammer is still selling at the day I'm writing this post (6 weeks after my purchase).
If you been scammed as me- call your bank ASAP and ask for chargeback. They will block your account for doing so (based on illegal T&C) but you will still have access to products you purchased before and may work. If you been scammed go for chargeback- the more scammed people will do it there is a greater chance they will start complaying law or payment providers will stop services for them.
MQL is not a transparent and honest…
MQL is not a transparent and honest company.
They do not respect any consumer laws. Be careful and if possible stay away. I have a huge problem with them, a purchase that should not be made, I was deceived, the seller authorized the immediate cancellation after the purchase and MQL denied it.
Absurd, they are bad people, stay away!
Don't order robot or indicator on this site
I do not recommend ordering advisors or indicators on this site, because if there is a problem between you and the developer, then none of the administration will help you and you will lose your money.
so fafree robot workr the robots that are offered on…
so far the robots that are offered on the platform for free are making profits, I hope they work in the long term, regards
MQL5.com has a ton of garbage EA and…
MQL5.com has a ton of garbage EA and indicators for sale by various developers. I'd say 99% of them are really trash because I've been duped several times already, by sellers and by faulty EA. Many are overpriced or simply not worth a cent because they all can blow your account within a few days of trading. You can actually buy the same for a fraction of the price somewhere else or get them for free if you're diligent and patient enough to scour the internet. If you have your own strategy and want it to be created into an indicator or EA, chances are you'll be wasting money and time on many of these developers. I was also a victim of such. Customer support is sorely lacking. Lastly, I deposited money to have a new EA developed by my frequented developer who unfortunately decided to stop because she is having problem withdrawing her earnings. So I asked MQL5 to refund my money. It's been 5 days and I haven't received my refund and I asked for the reference number to authenticate that they actually made the refund to my bank. For 4 days, there has been no reply from customer support. So stay away from this shabby site. There's a lot of sites out there trying to lure people with supposed lots of money-making software and the like, but be wary. Many of these sites don't even bother checking the credentials of the developers and their creations.
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