MQL5.community Reviews 

I have been scammed, like many others, by MQL5.com.
Here is my story.

I have an account since 2017, with which I have spent about 1500 dollars. Out of the blue, weeks ago, I was stuck for a general violation of the site rules.

Not bad, the service is so poor that I don't care. Too bad that however 'in the account there was still money that I had paid previously.

And here begins the "mafia method" of those who manage the site.

When you pay money into your account, the procedure from Paypal is immediate, the deposit takes place instantly. But when you want your money back, such a criminal system has been set up that it becomes impossible.

In fact, to recover the money on the SAME paypal account from which they were taken, you first need to receive a code on your mobile phone. The reason is completely unknown: easy to pour, difficult to withdraw. A CLASSIC.

To receive this phantom code, it is therefore necessary to set the mobile phone number in the account. BUT, being the account blocked, every operation is inhibited: you cannot enter the number, you cannot do anything, because the account is blocked.

So it's impossible to get the money back.

So I connect to my Paypal account from which I had uploaded my account years ago, and ask for the payment of my money directly from PAypal.

Alfiya Mishurnyaeva (accounts AT finteza.com) replies that I don't know who he is, from an account that I don't know and that doesn't seem to have links with Metaquotes Mql5 by writing the following:

-----------------------

Hello,

we said you the procedure. It is very simple even for child. We will kindly remind it to you:

1. Just to close your money request on PayPal.

2. Please, provide us with your phone number in order we put it to your mql account profile (nobody will see it).

3. We allow you to withdraw remaining amount.
-----------------------

According to these gentlemen, to get the money back:
1. they cannot do this by accepting my Paypal request (why? It would be immediate)
2. they want to know my phone number via email. And who are these people, who guarantees me that it is not a scam?
3. they refuse the simplest operation of all: unlock my account, have me enter the phone in order to receive the code and get my money back, relock / cancel my account.

In other words, through Paypal they will not give me back the money, inserting in my Mql5 account they prevent me because it is blocked (and absolutely cannot be unlocked, not even to insert the phone) and they ask me for the phone number by email, from a person I don't know and from a FINTEZA.COM account?

I reported everything to Paypal, these are scammers, they do everything to keep other people's money.

STAY AWAY. FRAUD!

the worst "service" and client relations.
they simply just don't care about you as a client. I've got an "authentication denied" message and found out that my account was deleted without zero warning. after 30 min of trying to find their contact address and using their message bot who kindly told me to check the forum which has only about 30k threads (because that's the goal of my life and my time is not precious enough) I've managed to send them a message through their platform as a freelancer. just terrible. got an answer quite fast letting me know that i have to check the forum but now with a link to the forum and i have found out that my account was deleted because I've accessed the website through multiple accounts. dumbest thing ever heard.
just because they host most of the indicators they just don't care, they are the landlords and we are the slaves. i have friends who got their accounts closed with money in it. friends who spent around $1000 already on their stupid website. they should be taken down and pay damages to these people that they are "treating" like this.

Il servizio è eccellente
Per apprezzarlo appieno è importante leggere il regolamento

mql5 supports are really poor , very bad service and slow reply, they will always block user randomly without any reason, leave it.

I think we should create a new platform to beat mql5 community

poor mql5 bad service

I logged in today to post an in the freelance part of the website and got this message in red
"Ban till 2030.04.27 (Decompilation request)"
They did not email me or contact me or even get in touch.
I was banned for no reason what so ever.
I contacted their support and no one even got back to in 2 weeks.
What a very bad site.
I wanted to make my indicator but looks like I will have to look somewhere else.
I need my account back so I can make my idea and hire a freelancer.

I am following a trader with low drawdown and low slippage. People who complain either using "slippy" broker or following signals with huge drawdown. So far I am very satisfied with only 1 trader and looking forward to check the slippage of other signals..

No support...site based in Cyprus

Привет всем!
1. Не доверяйте сервису.
2. Не покупайте советники, 90% сливаторы (разработчики советников, просто школьники недоучки!), сервису интересно 20% от продажи больше им нечего не интересно.
3. Сигналы, чем больше сливают, находятся в топ по 5-ти бальной шкале.
Мое мнение MQL просто подельники дц форекс..

Worst service ever. My account was limited....without any reason. Messaged the service desk who take ages to respond. STAY AWAY FROM THIS COMPANY.

Не вливайте туда денег. Купил советника, он тупо не соответствует описанию. Написал автору, тот мягко послал, написал в службу поддержки, мой аккаунт удалили без разговоров и все мои отзывы ахаххп))) это лохотрон. Там такая тема,когда ты купил чтото, часть сайт забирает, всех кто выскажеться что это нерабочая утилита, удалят с сайта вместе с отзывами. Походу ооочень большой развод а не сайт. Лет 5 был там зареган,пока не купил платный продукт))

Mql5 is full of fraud, but it is still a good tool. However, be very careful before buying a robot. Most of them have an absurd drawdown. This for those who do not know is equal to risk. In addition, many operate with martingale, which increases the chances of breaking your account.

Always remember to make your own backtests, if possible with more than one broker. This ensures that the expert is not super fit (addicted) to a set of price data.

Они там дружат против клиентов.
Фриланс. Исполнитель сделал совсем не то, что ему заказали. Проверить это можно за 1 минуту. Думаете кто то проверил? Задал вопрос: "А что собственно не так?" Списали деньги в пользу исполнителя. Ни денег, ни советника.
Забыл добавить - являюсь ярым фанатом MQ5 )))

I've opened a ticket since last 8 days about my financial activites blocked.

Mql5 just responded twice by saying that your account is linked to fraudulent activities with some guy in China and give me 1 week to clear my balance.

I've sent 100 messages to sort this issue but no responses on there service desk. I've indicator purcahsed worth 1000usd and I want to what will happen with that?

Why my account was flagged as a fraudulent activity?

Metaquotes is the parent company of mql5 they are not responding mql 5 is not responding ? whom should I ask?

Absolutely frustrating support

I find the communication with MQL5 and the vendors non-existent! You buy a tool or service and there is never a route to communicate with the seller - I gave up after 2 weeks of paying for services I did not get! I am still hoping the 48hrs response promised by MQL5 will happen before Xmas 2021.. Really crap!!!

Ban me 10 years for posting one chart. lol
What is the point of the community if you can not share your view.

Sir,
I have been scammed through my broker www. royalarmyfx.com / Server www .Oorafx.com

They are using MT5 trading platform and trade is running but i don't know running trade are fruad or ok.?

As i transferred payment as per my account manger advise and now Broker "www. Royalarmyfx.com" trying to blackmail me . and are not ready to give me withdrawal.

Note:

One thing is very important " Trades are Running on MT5, I can open/close the deals and they also doing trade and made a good profits daily" also they can change anytime password and they can remove my name on Login /account number anytime. they can removed my account anytime. They have already washed my 2 accounts.

helpless

please tell me what can i do.?

Присоединяюсь к предыдущим отзывам. Поставили в бан за какое то пособничество(не обосновав в чем дело), со службой поддержки связаться так и не удалось, не нашел контактов. Счет в итоге отключили, снова же не сказав почему, пароль от счета не нашел где поменять, пришло 4 оплаты(подписки на сигнал), в итоге они же все оплаты и отменили. В общем больше не буду связываться с этим сервисом, и тем кто нормально торгует, проще мне кажется открывать счет в Copyfx либо Alpari, потому что до того как столкнулся с MQL5 я считал что это хороший сервис, дающий нормально работать, или хотя бы с тех поддержкой, к которой можно обратиться

Absolutely the worst—I mean the worst—customer service I've ever experienced to date. If I could rate it with a zero, I would. I assumed since they were connected with the MT platform (or so I think) the organization could be trusted without researching reviews. In short, I was wrong! Here is what happened:
- I hired a developer who did a terrible job. He would not follow our directions, implementing what he wanted, instead of what we requested. He was 2 months late. And, the quality of work was poor. The EA wasn't professionally created.
- I initiated a dispute resolution to cancel the project, and I requested a full refund.
- MQL5 split the amount escrowed, giving the developer 50% for nothing useable to us.
- After reviewing the developer's dispute rating and his comments regarding the resolution process, I begin thinking this is how he makes his money—creating something just to say he is working, then a dispute resolution is initiated, giving him a split. Now, I'm wondering if the developer is affiliated with MQL5.
- So, now the project is cancelled and I wanted to retrieve the remaining funds.
- it took months to receive the remaining balance due to their quirky and archaic requirements, and gross neglect. For example, I was refused a refund because I didn't have any earned money. Therefore, withdrawal options were not available. It seems as though you have to be a seller AND get paid, even though you are just a buyer, in order to get a refund.
- They said I could delete the account and request a refund. However, I was concerned if I deleted the account, what would happen to the funds connected with the account.
- After expressing my concern, they mentioned I could request a withdrawal...duh, that's what I've been requesting.
- After months, they finally enabled the withdrawal option for me to withdraw the remaining funds.
- Upon asking them why it took so long for them to respond, trying to give them the benefit of the doubt, they deleted my account with no response.

YOU ARE AN UTTER FOOL IF YOU USE THIS COMPANY AFTER ALL OF THESE NEGATIVE REVIEWS!!!! Fiverr is way more professional and responsive than MQL5 could ever dream of being.

Присоединяюсь к предыдущему отзыву, все пять пунктов в точку. К шестому дополню, что падают не только платёжные сервисы, но весь ресурс. За 10 лет своего существования они так и не научились делать обновления на продакшн серверах. Просто читая форум можно столкнуться с сообщением "Подождите, технические работы", причём по несколько раз в день.
Живут только за счёт MT4 - народной платформы для слива клиентов, потому что "кухонные" ДЦ платят приличную абонентскую плату за MT4. Как уже было сказано ранее, MT5 у них не взлетел, и наверное, уже не взлетит. Хотя денег, сил и времени вложено в него очень много.

Forum Moderators and Service Desk very professional and attentivate.

Market Services matches quality and security of Apple and Google Stores.

No conflict of interest as MetaQuotes employees are not allowed to sell products.

Source code of published products by developers are treated with utmost care.

User accounts are properly verified.