I emailed the company as I ordered 2 dog beds as only one arrived on the first delivery and it looked like it would never turn into the fluffy bed I ordered.it was vacuum packed.Well its just fabu... Toon meer
Bedrijf heeft geantwoord
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The online buying experience of the bed was great. The colour (light grey) is disappointing because it has more of the under fabric visible than the picture did so it looks flecked rather than one... Toon meer
Bedrijf heeft geantwoord
My Honey (Greyhound), already has experienced these doughnut style beds, they are her favourites, this new one was barely out of the packet, hadn’t even fluffed it up before she was trying to snuggle... Toon meer
Bedrijf heeft geantwoord
I wish I had known about these cool mats ages ago. It's so distressing to see your beloved furbaby suffering in the intense heat......... but wait for it ....... I bought a cool mat for George the ro... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at info@mrfluffyfriend.com. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
Contactgegevens
Verenigd Koninkrijk
- info@mrfluffyfriend.co.uk
- www.mrfluffyfriend.co.uk
4,5
Uitstekend
324 reviews
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Ordered a bed/cushion
Ordered a bed/cushion. Item priced at £278, I paid £100 item recieved was of cheap quality, barely filled, and zipper looked to be failing before first use. After contacting customer service, was asked to ship item back to Germany once there id recieve my refund, PayPal refunded me instead. Dont waste your time!
1 juni 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
We’re sorry to hear about your experience, Scott, and we understand your frustration regarding the product.
Unfortunately, we’re unable to locate your order based on the information provided, so we also cannot review any previous communication from our support team in detail.
However, we understand from your message that the matter has already been resolved through a PayPal refund.
We’re still here to help if you need anything further. 🐾
Good quality dog bed
I was expecting my purchase to arrive a little sooner than it did but that doesn't really matter. I have 2 old terriers and a mini-dachshund, Hebe, who is just coming up to 3. She has an absolute obsession with eating the stuffing out of dog beds, something that has cost me quite a bit and driven me crazy!. Your sofa bed arrive a week ago and is still in one piece, much appreciated by the older dogs. Hebe has only pulled it around the kitchen once - so far. Unfortunately she has turned her attention on to the pillow which has had a hole in it big enough for her to pull out and eat the stuffing. I have put it out of reach and will fix the hole - again - soon. All in all though a huge improvement on other beds.
5 juni 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Thank you for such an entertaining review, Mrs Bonnell! 😄 It sounds like Hebe has made it her personal mission to test every dog bed on the market. We're delighted to hear the sofa bed is holding up much better than previous ones and that your older terriers are enjoying the comfort. We wish you the best of luck in the ongoing battle between Hebe and the pillow! 🐶
Great service
Great service , good quality bed for dogs and good value too .
4 juni 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Thank you, Roger! 🌟 We're so pleased that you found both the service and the bed to be great value. Knowing that our products and support have met your expectations means a lot to us.
Good communication great service
Good communication great service
1 juni 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Christine, we really appreciate your feedback. 💙 Clear communication and helpful service are things we work hard on every day, so it's wonderful to know that this was reflected in your experience.
The anti anxiety bed is just amazing!
The anti anxiety bed is just amazing! We followed the steps as instructed to let it fluff up and our dogs couldn't wait to try it out. This is the second bed we have had from you and the quality is gold standard. Ordering is easy and they are incredibly good value for money.
1 juni 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Thank you for your continued support! 🏆 The fact that this is your second anti-anxiety bed means the world to us. We're thrilled that your dogs couldn't wait to jump in and that the quality has lived up to your expectations once again. Here's to many more cozy naps ahead! 🐾
Excellent product
Excellent, practical and beautifully designed product. Our 10 year old whippet absolutely loves his new anxiety relieving dog bed. It has definitely helped him in so many ways, we can see this difference after only a few weeks of it arriving. Thank you!
3 juni 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Frances, thank you for sharing this—what a lovely update 🐾 It’s especially rewarding to hear that your whippet has not only accepted the bed but is already showing visible benefits after just a few weeks. Wishing him many more calm and comfortable naps ahead ✨
Good calming bed
I've been buying the calming bed for a few year's now I love the way they have a removable cover for washing and Skye is more relaxed
29 mei 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Hi Veronica,
It’s great to hear Skye is feeling more settled 😊 And even better that the washable cover makes life easier for you—that practical comfort is exactly what we aim for 🐶🛏️
Customer service fabulous dealing with…
Customer service fabulous dealing with an issue regarding my purchase very promptly .Freddie loves his first bedtime bed after leaving his crate. He's a big boy now!
25 april 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Penny, this is such a heartwarming update 🩵 Freddie sounds like he’s really stepping into his “big boy” phase in his new bedtime bed. We’re glad our team could help quickly when you needed support 🐾
Certainly a comfortable, warm bed.
I love the product, and so does my dog! The first one I bought much too small, but he pushed into it! He loved it so much that I bought another, and bigger .... in fact too big really, but he has room to stretch out.
It kept my dog very cosy during the winter nights in our mobile home.
Although the bed is soft and comfy, it seems remarkable robust, as all his rough play doesn't harm it.
It washes beautifully and dries quickly. I must say that I found it a little challenging recovering it after the wash, but soon got used to it.
Unfortunately, the zip broke on our first one, so I'm hoping that doesn't repeat.
The only negative remark I have is the length of time it took to arrive. The company did send regular updates however.
6 mei 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Hi Michael,
Thank you for such an honest and balanced review 🌿 It’s great to hear your dog is comfortable year-round, and we also really appreciate you mentioning both the zip and delivery timing—feedback like yours genuinely helps us improve 🐕
their customer service is excellent
their customer service is excellent. i bought the wro ng size and it was easily and quickly rectified.
27 mei 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Thank you for your kind words, Mrs. Hutton! We're delighted to hear that our customer service team was able to quickly and easily help when the wrong size was ordered. Making sure both pets and their owners have a great experience is always our goal. We truly appreciate your support and feedback! 🐾
Great service
Great service
Delivery took.about a week.but worth the wait i bought 2 pet beds very good quality both my pets enjoy the comfort of the beds and havent destroyed them.by chewing them i hope they will.last a long time
17 mei 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Hi Christopher,
Thank you for sharing your experience! It's great to hear that both of your pets are enjoying their new beds and finding them comfortable. We also appreciate your patience with the delivery time, and we're delighted you feel the quality was worth the wait. Wishing your furry companions many years of cozy naps ahead!
Orthopaedic dog sofa
Very pleased with the dog sofa, lovely and soft and so far my dog is using it which is a plus as he has refused to use a dog bed before!
28 mei 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Hi Vivienne,
We're so pleased to hear your dog has taken to the orthopedic sofa, especially after refusing previous dog beds! That's quite the compliment. We hope it continues to provide him with a comfortable spot to relax and unwind.
Already left a bed review
Already left a bed review. Bought 3 but only doing one review
11 mei 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Thank you, Dave! We appreciate you taking the time to leave a review, especially after purchasing three beds. Your support means a lot to us, and we hope all three are being enjoyed by their lucky owners.
Chet our lovely dog loves his bed
Chet our lovely dog loves his bed. He is sooooo relaxed night and day when he's on it.
23 mei 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Hello Julia,
Chet sounds like he's living his best life! We're delighted to hear he's so relaxed and comfortable in his bed, both during the day and at night. Thank you for sharing this lovely feedback.
A good quality product
A good quality product, well made l have to bribe my dog to leave it.
23 mei 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
That may be one of the best compliments we could receive, Philip! 😄 We're thrilled to hear your dog loves the bed so much that convincing him to get up is a challenge. Thank you for your kind words about the quality and craftsmanship.
It's a great product and pretty…
It's a great product and pretty comfortable for my big lab, he loves it.
13 mei 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Thank you so much for your lovely feedback, Syed! 🩵 We’re really happy to hear that your Labrador finds the bed comfortable and loves it. That’s exactly what we aim for at MrFluffyFriend™ — comfort for every size and breed.
Good quality product.
1 mei 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Hi Clive,
Thank you for your kind review,! 🐾 We’re glad to hear you’re happy with the quality of the product. We truly appreciate your support! 😊
My dog behaved exactly like the videos!! Loves the beds.
Having an old, very large GoldenDoodle with slightly poor back legs I looked at your videos and took a chance. I bought 2 large "sofa" beds for him. Well, it was quite amusing to watch his reaction then - and ever since - he acted immediately just as your videos showed other dogs doing! He absolutely loves them. Very comical! I have one in the living room where his old duvet bed was and one in the study. I certainly wish I had not hesitated so long. He looks comfortable that's for sure!
27 april 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Thank you so much for your wonderful and detailed review, Nicola! 🐾 We absolutely loved hearing about your GoldenDoodle’s reaction — it’s amazing (and a little funny!) that he behaved just like in our videos. We’re especially happy to hear the beds are helping him feel comfortable despite his age and back legs. It means a lot that you chose to give them a try, and even more that he now enjoys them so much. 😊
My little dog Bobby loves his new…
My little dog Bobby loves his new fluffyfriend dog bed it is so soft & comfortable I am so glad that I bought it for him.
24 mei 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Hi Joan,
Thank you for your lovely feedback! We’re so happy to hear that Bobby is enjoying his new fluffy bed and finding it soft and comfortable. It’s wonderful to know you’re glad you made the purchase — that means a lot to us! 🩵
I used your size guide for our Jack…
I used your size guide for our Jack Russell when ordering, all went really well with the delivery.However It was disappointing it was too small, he really hasn't used it because of that. So I would recommend going up a size.
24 mei 2026
Review zonder uitnodiging
Antwoord van MrFluffyFriend™ United Kingdom
Thank you for your honest feedback, Denis! 🤗 We’re glad to hear the ordering and delivery process went smoothly. We’re sorry the size turned out to be too small for your Jack Russell — we completely understand how important the right fit is. Your recommendation to size up is appreciated and will certainly help other customers when choosing.
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