my-bathrooms Reviews 

127
TrustScore 3.5 uit 5

3,6

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Beoordeeld met 4 van de 5 sterren

Following my previously scathing reviews “Corporate Small Print “ and “Cowboys” I have to report that I received a call out of the blue about a week ago from a lovely Lady called Hannah. She apolog... Toon meer

Beoordeeld met 4 van de 5 sterren

Reception on arrival was excellent. and very knowledgeable member of staff ( Jacqui) Quality of goods installed was very good with exception of drawer to sink unit that is a tiny bit out of alignm... Toon meer

Beoordeeld met 5 van de 5 sterren

I purchased an Abacus Elements linear Concept Raised Tray Kit 1L - 900mm X 1800mm. This has proved an excelled raised shower floor ( so the floorboards etc are not disturbed). In my case the floor sc... Toon meer

Beoordeeld met 2 van de 5 sterren

Ordered a bathroom sink tap, they failed to note that the item was not in stock. so after waiting a week I called to told it was coming from Germany, Clearly this a problem if you are working to a... Toon meer

Bedrijfsgegevens

  1. Badkamerinstallateur

Geschreven door het bedrijf

my-bathrooms is located in North Yorkshire with a nationwide network of installers. Our installers are industry experts who bring with them passion, professionalism and a commitment to quality. With many years of practical experience in their field, they can impart their unparalleled knowledge of the products we sell and by using our free consultation and design service they are able to advise you on how best to maximise the use of your available space to create your dream bathroom or wetroom.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

127 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,6

Alle reviews

(127)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Friendly & helpful staff

My purchase was not without problems, but they were quickly resolved without any sense of irritation:-
First of all, I had difficulty in using the sofware on the 'My-Bathrooms' site. My e-mail was quickly acted upon & the problem sorted.
I ordered a bath which was quickly delivered directly from the manufacturer. Unfortunately, on arrival it was found to be damaged; but a phonecall led to a replacement in a few days.
All of this was a year ago - and a lot can change in that time. However, based on my experience at that time, I feel that I got a high quality item at a very reasonable price; and the help I received from the staff could not have been better.

8 juli 2014
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Lack of communication

I was quite disappointed with the customer service at my-bathrooms. I placed an order and was told after I'd paid that there was a long lead on one of the items. I should've been told before this. Also I had a problem with a couple of the items and sent an e:mail but never received a confirmation that something was being done. I've had to chase all the way. Also not delivered at the agreed time.

8 juli 2014
Review zonder uitnodiging
Logo my-bathrooms

Antwoord van my-bathrooms

Dear Kim
I do apologist for the issues you had with our customer services. We are improving our communication with our suppliers so we can communicate in a timely manner with our customers. Unfortunately our suppliers do not always let us know about stock levels of products.
Thank you for your honest review,

Beoordeeld met 5 van de 5 sterren

Does what is says on the tin!

The entire process was effortless. If I had to be critical... if I could have had more accurate tracking on the delivery this would have been the cherry on the top!

30 juni 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Pleasure to deal with, outstanding service.

Steve and his team are really good people to do business with and go that little bit further to make sure you have what you need and the organisation and delivery is superb too. Recommended!

16 november 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

FAST DELIVERY AND COMPETATIVE PRICES

Came across this company by chance whilst revamping our bathroom. I had purchased other items from other sites but found this company to be just as well priced but their delivery was far better with goods arriving the next day. Would use again without hesitation.

7 oktober 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great

This website as good to use and the items shown were very well priced and the descriptions accurate. Would thoroughly recommend you to use them

10 augustus 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My-Bathrooms is the one!

In my opinion a company like this one,is the kind of company that will help Britain's economy rolling. I was treated politely,with great attention to detail and prompt delivery. And to add to it all,I was happy with the goods. Great stuff!!

9 juli 2013
Review zonder uitnodiging
Logo my-bathrooms

Antwoord van my-bathrooms

Thank you for your kind comments
Lets keep "GREAT" Britain Rolling !!!

Beoordeeld met 2 van de 5 sterren

Poor

Ordered a bathroom sink tap, they failed to note that the item was not in stock. so after waiting a week I called to told it was coming from Germany, Clearly this a problem if you are working to a time frame.

Also the online account login doesn't work whic is frustrating if you are tryi ng to chase your order, and the reset your password does not work either ( i'm running google chrome)

21 mei 2013
Review zonder uitnodiging

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