When this company took my money, the website said delivery was 4 to 5 weeks. I discovered by accident some time later that delivery on the website had been changed to 30 to... Toon meer
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UPD: Refund for a straightforward return finally issued the last week of November for the order placed more than 12 months ago. So upgrading this to 2* from 1* on account on finally getting some money... Toon meer
Bought the Chesterfield Buttoned Fabric Upholstered Low Headboard with Kids Ottoman Storage Bed Base, was very pleased when it arrived. It took about 4 weeks to arrive which is fantastic as it’s all... Toon meer
Ordered a bed on 14th June and still not received. Was told up to 25 working days when asked for a delivery date. Unfortunately that came and went. I've emailed and called numerous times and keep bei... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
MyChildsRoom is a UK-based specialist in made-to-order bedroom products for children and families. We design and supply a carefully selected range of beds, including ottoman beds, divan beds, bunk beds, headboards, mattresses, and ottoman storage boxes, with a strong focus on safety, durability, and practical design for everyday family use. We specialise in 2ft6 small single and 3ft single beds, making us a popular choice for children’s bedrooms, smaller spaces, and growing families. Many of our products are made to order, allowing customers to choose from a wide range of fabrics, colours, and finishes. This bespoke approach means each item is produced specifically for the customer rather than taken from stock, helping families create bedroom solutions that suit both their space and style. Why choose made-to-order? Made-to-order production allows for greater choice, improved quality control, and products that are built with long-term use in mind. Because items are manufactured individually, production and delivery times can vary depending on the product and level of customisation selected. We provide clear and realistic delivery information at the point of ordering and encourage customers to review this carefully before purchase. We understand that ordering a bed online—especially for a child—is an important decision. Our team is available to assist with product queries, sizing, fabric choices, and delivery expectations both before and after an order is placed. Customer communication and aftercare are central to how we operate, and we value customer feedback as a key part of continually improving our service. Our aim is to provide thoughtfully made bedroom products, honest communication, and a reassuring experience for every family that chooses MyChildsRoom.
Contactgegevens
Verenigd Koninkrijk
- www.mychildsroom.co.uk
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Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Excellent five star experience
From the outset, this company were excellent to deal with. They sent swatches promptly & the gentleman on the phone was happy to explain the differences in fabric. Also, he was patient & answered all my other queries ( there were MANY)
Although this company markets as ‘My Child’s Room’ their beds are also suitable for adults, there is no compromising on quality.
Due to a hospital admission, I needed my delivery within a shorter timeframe than quoted & they were most helpful & ensured I had my bed in time.
The couriers were professional, respectful of my home ( wiped their feet, it was raining & muddy outside) friendly & did their job well.
I wouldn’t hesitate to recommend this company.
We bought a small single bed
We bought a small single bed. It was amazing quality and the fabric was so elegant and great material.
Great bed
Great bed, super comfortable mattress. Value for money, correspondence and service all first class. Highly recommend.
Excellent bed great customer service
Excellent bed, great communication by both email and phone!
I was due to have my bed delivered and realised I ordered the wrong size, they were on hand straight away to talk with me and rectify my mistake, they got the other size bed sent out in the exact same time which I was over the moon about!
Top marks for these guys 🙌🏼
The team at Childsroom were brilliant
The team at Childsroom were brilliant. They were easy to communicate with. I bought a single ottoman's style bed with mattress. The price was very good and so was the quality of the bed. Delivery was within 10 days of ordering.
Really good quality and great looking…
Really good quality and great looking bed. Thank you
Great product and delivery
Great product and delivery. Looks lovely in my children’s bedroom.
They personally booked a delivery for…
They personally booked a delivery for my furniture could arrive just on time before our move
Single Side Lift Ottoman Plush Velvet With Mattress
Really pleased with the overall service I received. Email communication good and answered any queries.
Bed took around 3 weeks to arrive and is good quality with a lovely plush velvet finish. Orthopaedic mattress is also of a high quality and very comfy.
Delivery was on a Saturday and driver was brilliant kept me well informed of timings etc and could not have been more helpful when he arrived.
Highly recommend.
5 stars from start to finish bed was…
5 stars from start to finish bed was delivered when asked...well made and a beautiful blush pink my daughter loves it
Chesterfield Buttoned Ottoman
I bought the Chesterfield Buttoned Fabric Upholstered storage ottoman. The design is beautiful and it is the perfect fit for my boys bedroom.
Brilliant company and amazing bed!
Everything from the start to finish has been amazing with this company. I am over the moon with my little girls bed, it looks amazing, is good quality and was a very reasonable price. They even messaged me after the delivery to make sure everything was okay! I will be using them again in the future and highly recommend!
Bought the Chesterfield Buttoned Fabric…
Bought the Chesterfield Buttoned Fabric Upholstered Low Headboard with Kids Ottoman Storage Bed Base, was very pleased when it arrived. It took about 4 weeks to arrive which is fantastic as it’s all made to order I believe. Quality of build was high, and the fabric looks beautiful in person (pink).
Daughter really loves her new bed and we couldn’t recommend them enough!
Brilliant service and great quality…
Brilliant service and great quality bed. My little girl is very happy 😊
Very good service
Very good service. Bed is also really good quality
Very happy with my new children’s beds…
Very happy with my new children’s beds very good quality would recommend to everyone excellent
Beautiful Pink Ottoman Bed
Beautiful ottoman bed, wonderful quality, gorgeous pink colour, soft to touch, plenty of storage. Great communication with the company both before and after receiving the bed. Would recommend 🤗
Fabulous seller
From the minute I ordered communication was amazing, never ignored any of my messages always chased up delivery to see when it was coming and kept in contact with me.
Bed came fully assembled which saved me a huge job so was thankful for that.
Delivery man was very polite and helpful.
My little girl is made up with this bed the quality is better than I’ve ever had and she’s loads storage for toys underneath.
Very easy to open and close for children.
Really happy with my sons new double…
Really happy with my sons new double ottoman, great service and would certainly recommend.
So happy with my purchase!
The bed came within the time frame given and everything was easy and very straightforward. Love the bed!! And really appreciated all the help given through WhatsApp whilst building it. Amazing customer service. Thankyou!
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