MyGibraltar Reviews 

763
•
TrustScore 4 uit 5

3,8

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Beoordeeld met 3 van de 5 sterren

We arrived in Gibraltar to find that despite having written confirmations for both our airport transfers and hotel room, neither were aware of us. When we approached the company regarding this, the... Toon meer

Beoordeeld met 4 van de 5 sterren

Overall my wife and I had an excellent weekend break in Gib. Did the cable car return trip to the top of the rock, Dolphin Adventures from Ocean Village and plenty of window shopping. Only downsides w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

British Airways cancelled the return flight due to wind. Easy Jet landed and departed on time 10 minutes before our schedule. We were 5 hours late in London including coach to Malaga. Not the first ti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent Company to deal with. First time visiting Gibraltar and glad we chose MyGibraltar as it was so easy and stress free. Hotel, flight and transfers were organised and at a very reasonable cos... Toon meer

Bedrijfsgegevens

  1. Touroperator
  2. ook in
  3. Aannemer

Geschreven door het bedrijf

UK’s number 1 specialist for Gibraltar Short breaks, city breaks, holidays, hotels, weddings and more. ATOL protected.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

763 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(763)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Have always used My Gibraltar they are…

Have always used My Gibraltar they are a friendly bunch, always there to assist and advise. Their prices are brilliant and affordable.
I would certainly and do tell folk about MG and we will continue booking through them.
Thanks Guys and Girls, keep up the amazing work you do.
R M Smith

24 september 2019
Review zonder uitnodiging
Logo MyGibraltar

Antwoord van MyGibraltar

Hi Roy,

Thanks so much for the brilliant five-star review. The whole team here really appreciate it.

Thank you also for your ongoing support Roy, we will look forward helping you once again in planning a future trip to The Rock.

Very best wishes,

Dave Eck

Beoordeeld met 5 van de 5 sterren

we have been going to gib for at least…

we have been going to gib for at least 15 years and we love it keep away from the bristol hotel but why does it have to be so expensive when you can go to spain for much less

24 september 2019
Review zonder uitnodiging
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Antwoord van MyGibraltar

Dear Catherine,

Thank you for your ongoing custom and five-star rating. The team here really appreciates that, as well as your love for 'The Rock', we share the passion!

We genuinely attempt to offer the best value holidays to Gibraltar, despite the fierce competition in the market and around us.

We hope we are able to assist you once again with your travel planning on future trips. Thanks again Catherine.

Kindest regards,

Dave Eck

Beoordeeld met 5 van de 5 sterren

Very helpful and polite friendly

24 september 2019
Review zonder uitnodiging
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Antwoord van MyGibraltar

Dear Mrs Coxall,

Thank you for your custom, five-star rating and positive feedback. The team here really appreciates that.

We hope we are able to assist you once again with your travel planning on future trips.

Kindest regards,

Dave Eck

Beoordeeld met 5 van de 5 sterren

I have travelled with my Gibraltar…

I have travelled with my Gibraltar twice. Everything was hassle free I had all necessary documents needed and customer service was great. Airport and arrival at hotel was straight forward. I would recommend my Gibraltar for your travel needs and for good fast service.

24 september 2019
Review zonder uitnodiging
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Antwoord van MyGibraltar

Hi Hayley,

Thanks for your repeat custom, five-star rating and highly positive feedback. The team here really appreciates that.

We hope we are able to assist you once again with your travel planning on future trips.

Kindest regards,

Dave Eck

Beoordeeld met 4 van de 5 sterren

Positive experience for a group booking for 7.

Good exchange of information and detail with knowledgeable consultant which finalised in a booking for travel and accommodation for a group of 7. A positive experience.

24 september 2019
Review zonder uitnodiging
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Antwoord van MyGibraltar

Dear Phil,

Thanks for your custom, four-star rating and positive feedback. The team here really appreciates it.

We hope we are able to assist you with your travel planning on future trips.

Kindest regards,

Dave Eck

Beoordeeld met 5 van de 5 sterren

so far every thing has been excellent…

so far every thing has been excellent the service and the price. Tell you more after the holiday

24 september 2019
Review zonder uitnodiging
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Antwoord van MyGibraltar

Dear Kenneth,

Many thanks for your very kind comments and for rating My Gibraltar with five-stars, that's really appreciated by the entire team.

Enjoy a brilliant break to 'The Rock' and we hope we can be of service to you once again in the future.

Kindest regards,

Dave Eck

Beoordeeld met 5 van de 5 sterren

Very helpful always sorted things for…

Very helpful always sorted things for me over many years

24 september 2019
Review zonder uitnodiging
Logo MyGibraltar

Antwoord van MyGibraltar

Dear Cyril,

Many thanks for your very kind comments and for rating My Gibraltar with five-stars, that's really appreciated by us all here.

Thank you so much also for your repeat custom and we look forward being of service to you again in the future.

Best wishes,

Dave Eck

Beoordeeld met 5 van de 5 sterren

Have always booked with My Gibralter…

Have always booked with My Gibralter never ever had a problem. Professional in every way

23 augustus 2019
Review zonder uitnodiging
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Antwoord van MyGibraltar

Hi Catherine,

Many thanks for your very kind comments and for rating My Gibraltar as 'Excellent' with five-stars, that's really appreciated by us all here.

Thank you so much also for your repeat custom and we look forward being of service to you again in the future.

Best wishes,

Dave Eck

Beoordeeld met 4 van de 5 sterren

Great service never had a problem will…

Great service never had a problem will be booking next year.

23 augustus 2019
Review zonder uitnodiging
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Antwoord van MyGibraltar

Dear Karl,

Many thanks for your comments and for rating My Gibraltar with four-stars as 'Great', that's really appreciated by the entire team.

Thank you for booking with us and we look forward being of service to you again next year.

Best wishes,

Dave Eck

Beoordeeld met 5 van de 5 sterren

Being very helpfull

We have been useing my Gibraltar for many years and have found them very helpfull in all matters to our bookings ie we are both need special assistance Mrs B Hall and Mr F Black

22 augustus 2019
Review zonder uitnodiging
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Antwoord van MyGibraltar

Dear Mrs Hall,

Many thanks for your very kind comments and for rating My Gibraltar as 'Excellent' with five-stars, that's really appreciated by us all.

Thank you so much also for your repeat custom and we look forward being of service to you again to yourself and Mr Black in the future.

Best wishes,

Dave Eck

Beoordeeld met 5 van de 5 sterren

Great service from myGibraltar

Great service from myGibraltar. Sorted out flight transfers and hotel. Painless. We had a wonderful holiday.

21 augustus 2019
Review zonder uitnodiging
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Antwoord van MyGibraltar

Dear Claire,

Good to hear you had a wonderful holiday. Many thanks for your kind comments and for rating My Gibraltar with five-stars as 'Excellent', that's really appreciated by the entire team here.

Thank you for your custom and we look forward being of service to you again in the future.

Best wishes,

Dave Eck

Beoordeeld met 5 van de 5 sterren

Very good service and prices

Very good service and prices. Andy & Pam

21 augustus 2019
Review zonder uitnodiging
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Antwoord van MyGibraltar

Dear Andy and Pam,

Many thanks for your very kind comments and for rating My Gibraltar with five-stars as 'Excellent', that's really appreciated by us all.

Thank you for your custom and we look forward being of service to you again in the future.

Best wishes,

Dave Eck

Beoordeeld met 5 van de 5 sterren

Holiday in Gibraltar

Me and my granddaughter have just returned from a wonderful break on the sunborn yacht in Gibraltar which was booked threw my Gibraltar holidays everything was very good all booked on there website was so easy I have used them on a few occasions and always had good service will be looking to book again with them next year

21 augustus 2019
Review zonder uitnodiging
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Antwoord van MyGibraltar

Dear Derek,

So glad to hear you enjoyed your latest trip to Gibraltar staying at The Sunborn. Many thanks for your kind comments and for rating My Gibraltar as 'Excellent' with five-stars, that's really appreciated.

Thank you so much also for your repeat custom and we look forward being of service to you again in the future.

Best wishes,

Dave Eck

Beoordeeld met 5 van de 5 sterren

Very professional

Found my Gibraltar very good, used on many occasions and never had any problem. The staff are always very helpful and professional. Will carry on using this company as I travel to Gibraltar at least once a year

21 augustus 2019
Review zonder uitnodiging
Logo MyGibraltar

Antwoord van MyGibraltar

Dear Jeffrey,

Many thanks for your very kind comments and for rating My Gibraltar as 'Excellent' with five-stars, that's really appreciated by us all.

Thank you so much also for your repeat custom and we look forward being of service to you again in the future.

Best wishes,

Dave Eck

Beoordeeld met 5 van de 5 sterren

Very helpful

6 augustus 2019
Review zonder uitnodiging
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Antwoord van MyGibraltar

Dear Michael,

Many thanks for your feedback and for rating My Gibraltar with five-stars as 'Excellent', that's really appreciated by all of us here.

Thank you for your custom and we hope that we will have the pleasure of serving you again in the future.

Best wishes,

Dave Eck

Beoordeeld met 2 van de 5 sterren

Poor customer services

Poor customer services, once they have your money they couldn't care less in solving a problem with their website.

5 augustus 2019
Review zonder uitnodiging
Logo MyGibraltar

Antwoord van MyGibraltar

Dear Trevor,

Thank you for your review. I am of course very sorry to hear that you had problems with the website and that you feel that these have not been properly addressed. As you can see from the vast majority of the reviews that we receive, we do take customer concerns very seriously and always aim to rectify any problems that we hear about.

If you would be kind enough to email me at nick@myvacations.co.uk with details of the issues you had with the website and with our team, I will gladly look into these and get back to you.

Kind regards,

Nick Clout
Customer Services Manager

Beoordeeld met 5 van de 5 sterren

Straightforward booking procedure.

Booking was easy and all the paperwork came through as soon as I had paid the balance. Not yet been to Gibraltar, but I feel certain that there won't be any problems in respect of the booking made.

4 augustus 2019
Review zonder uitnodiging
Logo MyGibraltar

Antwoord van MyGibraltar

Dear Mrs Edwards,

Many thanks for your very kind comments about the ease of booking and for rating My Gibraltar with five-stars as 'Excellent', that's really appreciated by us all here.

Thank you for your custom and we hope you enjoy your visit to Gibraltar and that we will have the pleasure of serving you again in the future.

Best wishes,

Dave Eck

Beoordeeld met 5 van de 5 sterren

All done really quickly

All done really quickly, no hassle.

2 augustus 2019
Review zonder uitnodiging
Logo MyGibraltar

Antwoord van MyGibraltar

Dear Susan,

Many thanks for your very kind comments today and for rating My Gibraltar with five-stars as 'Excellent', that's really appreciated by us all here.

Thank you for your custom and we look forward being of service to you again in the future.

Best wishes,

Dave Eck

Beoordeeld met 5 van de 5 sterren

Amazing

Helpful, knowledgable,quick couldn't be a better service

1 augustus 2019
Review zonder uitnodiging
Logo MyGibraltar

Antwoord van MyGibraltar

Dear Hilary,

Many thanks for your very kind comments and for rating My Gibraltar with five-stars as 'Excellent', that's really appreciated by us all.

Thank you for your custom and we look forward being of service to you again in the future.

Best wishes,

Dave Eck

Beoordeeld met 5 van de 5 sterren

excellent service

excellent service, the Sales Team always helpful and take time to research your requirements. easy to use their services, first class

23 juli 2019
Review zonder uitnodiging
Logo MyGibraltar

Antwoord van MyGibraltar

Dear Sally,

Many thanks for your kind comments about the team and for rating My Gibraltar with five-stars as 'Excellent', that's really appreciated by us all.

Thank you for your custom and we look forward being of service to you again in the future.

Best wishes,

Dave Eck

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